---
description: Mend : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Mend - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Applications de télémédecine](/directory/30949/telemedicine/software) > [Mend](/software/165634/mend-app)

# Mend

Canonical: https://fr.capterra.ca/software/165634/mend-app

Page : 1/38\
Suivant: [Page suivante](https://fr.capterra.ca/software/165634/mend-app?page=2)

> Taux de non-présentations à un seul chiffre : télésanté, rappels de rendez-vous, auto-planification de patients et formulaires numériques. Solution n° 1 évaluée par les clients \!
> 
> Conclusion : 920 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise Mend?

Cabinets privés, systèmes de santé, payeurs, pharmacies et laboratoires pharmaceutiques.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.6/5** | 920 Avis |
| Simplicité | 4.6/5 | D'après l'ensemble des avis |
| Support client | 4.6/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.5/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Mend VIP
- **Pays**: Orlando, É.-U.
- **Fondé**: 2014

## Contexte commercial

- **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: allemand, anglais, arabe, basque, bulgare, catalan, chinois, chinois traditionnel, coréen, croate, danois, espagnol, estonien, finnois, français, galicien, grec, hindi, hongrois, hébreu, indonésien, irlandais, islandais, italien, japonais, kazakh, letton, lituanien, malais, norvégien, néerlandais, polonais, portugais, portugais brésilien, portugais européen, roumain, russe, serbe, serbe, slovaque, slovène, suédois, tchèque, thaï, turc, ukrainien, vietnamien
- **Pays disponibles**: Porto Rico, États-Unis, îles Vierges américaines

##  Fonctionnalités

- Accueil des patients
- Accès aux dossiers médicaux
- Accès mobile
- Base de données de clients
- Cabinet de plusieurs praticiens
- Confirmations/Reminders
- Conforme HIPAA
- Conférences vidéo
- Dossier médical informatisé et partagé
- Email Reminders
- Emplacements multiples
- Facturation
- Facturation médicale
- Formulaires en ligne
- Formulaires personnalisables
- Gestion de cabinet
- Gestion des calendriers
- Gestion des documents
- Gestion des dossiers patients
- Gestion des plans de soins
- Gestion des rendez-vous
- Graphiques
- Information aux patients
- Intégration de sites web
- Messagerie SMS
- Messagerie sécurisée
- Paiements en ligne
- Planification automatisée
- Planification de traitement
- Planification des rendez-vous
- Planification en ligne
- Portail des patients
- Portail libre-service
- Prescription Renewal
- Questionnaires des patients
- Rappels
- Rappels d'appels
- Rapports et analyses
- Rapports et statistiques
- Remote Treatment Planning
- Rendez-vous récurrents
- Replanification
- Résultats de laboratoire
- Therapy Notes
- Third-Party Integrations
- Traitement des paiements
- Télémédecine
- À des fins médicales
- Évaluations initiales

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat/Clavardage

## Category

- [Applications de télémédecine](https://fr.capterra.ca/directory/30949/telemedicine/software)

## Catégories connexes

- [Applications de télémédecine](https://fr.capterra.ca/directory/30949/telemedicine/software)
- [Logiciels de communication avec les patients](https://fr.capterra.ca/directory/31085/patient-engagement/software)
- [Logiciels d'agenda](https://fr.capterra.ca/directory/30757/appointment-scheduling/software)
- [Logiciels pour patients](https://fr.capterra.ca/directory/30857/patient-portal/software)
- [Logiciels de rappel de rendez-vous](https://fr.capterra.ca/directory/30997/appointment-reminder/software)

##  Logiciels similaires

1. [Doxy.me](https://fr.capterra.ca/software/158461/doxy-me) — 4.6/5 (1225 reviews)
2. [Tebra](https://fr.capterra.ca/software/129169/tebra) — 3.9/5 (1362 reviews)
3. [athenaOne](https://fr.capterra.ca/software/98735/athenaone) — 3.8/5 (909 reviews)
4. [Qualifacts Insync](https://fr.capterra.ca/software/144484/insync-emr) — 4.5/5 (391 reviews)
5. [NextGen Office](https://fr.capterra.ca/software/31268/nextgen-ambulatory-ehr) — 4.0/5 (1280 reviews)

## Avis

### "First time using this" — 5.0/5

> **Jose J** | *15 mars 2024* | Produits alimentaires | Taux de recommandation : 7.0/10
> 
> **Avantages**: I like that it was easy to use, I got text and email links for a video call so I got options to use
> 
> **Inconvénients**: Its a very bright display I dont know If a "dark mode" is available but it would help
> 
> So far I have a positive experience but I havent used it at all

-----

### "Grateful 🙏🏻" — 5.0/5

> **J. Emily** | *6 novembre 2024* | Psychologie | Taux de recommandation : 10.0/10
> 
> **Avantages**: That, when I am my most depressed and least able to get out of bed but in MOST need of seeing my therapist, Mend allows me to do that therapy from my bed. I am incredibly grateful.
> 
> **Inconvénients**: The slightly more noticeable (than in other video calling software) lag in transference of sound which, especially in group settings, causes a lot of unnecessary talking-over-each-other
> 
> Overall very positive. So glad someone figured out a way to make this type of technology be HIPAA compliant.

-----

### "Reoccurring Issues that Never Get Addressed" — 2.0/5

> **Rannon** | *29 septembre 2020* | Psychologie | Taux de recommandation : 1.0/10
> 
> **Avantages**: The ease of use and certain functionalities are nice, however they don't always work such as the share your screen function is very hit or miss.
> 
> **Inconvénients**: Since we have started on this venture with your organization I constantly hear negative feedback from my clinical staff of 10 providers that client's get dropped from their group, client's can't login due to the email never getting sent out, and my providers getting removed from the group. It appears that anytime the group size is over 8-10 individuals present the platform implodes and becomes very shaky from a performance standpoint. All of my providers have 14-16 clients each group, so every group gets impacted by this. It's not just one of them. I worry about how long this is going to go on for un-addressed. I hold a staffing every week with my providers and it's the first thing they ask about, "when is Mend going to fix this?" They use the tech support line when they have the time to do it, but usually they have found the feedback is never helpful. My providers are very frustrated and I am quite frankly tired of hearing about it. Please, I beg you look into upgrading your servers, software, or whatever you think would fix this issue. It has gone on far too long. It's a running joke about your service with our client's and it's affecting the way people want to engage in virtual care with us.
> 
> Unresponsive and overall bad tech. I would not recommend your service to others in behavioral health. I wish so badly we would switch to Zoom or WebEx. I have been begging our director about this since this has all started 6 months ago. I gave your organization grace and was patient due to all that has been going on, but you have made some steep promises that you could handle this. I don't see you stepping up to the plate to address something so basic around reliability that has me rather upset.

-----

### "Love Mend Telehealth Communication\!" — 5.0/5

> **John** | *22 janvier 2025* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10
> 
> **Avantages**: Excellent form of communication that is very convenient for someone like myself who is limited by disabilities, modes of transport, and financial resources, especially in senior years.
> 
> **Inconvénients**: The viewing screen doesn’t expand to a full screen dimension.
> 
> I’ve used it for years, and it’s been consistently excellent\!

-----

### "Top Tier Care" — 5.0/5

> **Arva** | *6 février 2025* | Santé, bien-être et fitness | Taux de recommandation : 7.0/10
> 
> **Avantages**: I felt the care come through the phone. I felt that the Doctor really genuinely cared for my Wellness.
> 
> **Inconvénients**: Simply, that it was over the phone. I’m I’ve never done virtual care and much prefer person to person…but in this case it was a great experience.
> 
> It was a great first time experience. The Doctor provided Stellar care. It felt like we built a rapport over the phone. If I had an opportunity to have her as my Doctor I feel like my care would be in great hands.

-----

Page : 1/38\
Suivant: [Page suivante](https://fr.capterra.ca/software/165634/mend-app?page=2)

## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/165634/mend-app)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.capterra.com.de/software/165634/mend-app> |
| de-AT | <https://www.capterra.at/software/165634/mend-app> |
| de-CH | <https://www.capterra.ch/software/165634/mend-app> |
| en | <https://www.capterra.com/p/165634/Mend-App/> |
| en-AE | <https://www.capterra.ae/software/165634/mend-app> |
| en-AU | <https://www.capterra.com.au/software/165634/mend-app> |
| en-CA | <https://www.capterra.ca/software/165634/mend-app> |
| en-GB | <https://www.capterra.co.uk/software/165634/mend-app> |
| en-IE | <https://www.capterra.ie/software/165634/mend-app> |
| en-IL | <https://www.capterra.co.il/software/165634/mend-app> |
| en-IN | <https://www.capterra.in/software/165634/mend-app> |
| en-NZ | <https://www.capterra.co.nz/software/165634/mend-app> |
| en-SG | <https://www.capterra.com.sg/software/165634/mend-app> |
| en-ZA | <https://www.capterra.co.za/software/165634/mend-app> |
| es | <https://www.capterra.es/software/165634/mend-app> |
| es-AR | <https://www.capterra.com.ar/software/165634/mend-app> |
| es-CL | <https://www.capterra.cl/software/165634/mend-app> |
| es-CO | <https://www.capterra.co/software/165634/mend-app> |
| es-CR | <https://www.capterra.co.cr/software/165634/mend-app> |
| es-DO | <https://www.capterra.do/software/165634/mend-app> |
| es-EC | <https://www.capterra.ec/software/165634/mend-app> |
| es-MX | <https://www.capterra.mx/software/165634/mend-app> |
| es-PA | <https://www.capterra.com.pa/software/165634/mend-app> |
| es-PE | <https://www.capterra.pe/software/165634/mend-app> |
| fr | <https://www.capterra.fr/software/165634/mend-app> |
| fr-BE | <https://fr.capterra.be/software/165634/mend-app> |
| fr-CA | <https://fr.capterra.ca/software/165634/mend-app> |
| fr-LU | <https://www.capterra.lu/software/165634/mend-app> |
| it | <https://www.capterra.it/software/165634/mend-app> |
| nl | <https://www.capterra.nl/software/165634/mend-app> |
| nl-BE | <https://www.capterra.be/software/165634/mend-app> |
| pt | <https://www.capterra.com.br/software/165634/mend-app> |
| pt-PT | <https://www.capterra.pt/software/165634/mend-app> |

-----

## Données structurées

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada aide des millions de professionnels à trouver le bon logiciel. Découvrez les avis, les notes et les listes exhaustives d'outils informatiques.","email":"info@fr.capterra.ca","url":"https://fr.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://fr.capterra.ca/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"Mend","description":"Taux de non-présentations à un seul chiffre : télésanté, rappels de rendez-vous, auto-planification de patients et formulaires numériques. Support client numéro 1 et flux de travail personnalisés. Mend peut se connecter aux patients à tout moment, n'importe où avec n'importe quel appareil. \n\nMend présente un taux d'engagement de 98,3 %, un taux de connexion vidéo de 99,85 % et un taux de non-présentations à un seul chiffre.\n\nGrâce à une technologie d'automatisation, Mend peut s'intégrer à tous les systèmes de dossiers médicaux partagés, PMS ou autres systèmes.\n\nEnviron 50 % des nouveaux clients ont été convertis à partir d'autres systèmes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/57f94322-93fd-4872-99de-96078e6c6f19.png","url":"https://fr.capterra.ca/software/165634/mend-app","@type":"SoftwareApplication","@id":"https://fr.capterra.ca/software/165634/mend-app#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://fr.capterra.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":920,"ratingValue":4.6},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"FAQPage","@id":"https://fr.capterra.ca/software/165634/mend-app#faqs","mainEntity":[{"name":"Qui utilise Mend?","@type":"Question","acceptedAnswer":{"text":"Cabinets privés, systèmes de santé, payeurs, pharmacies et laboratoires pharmaceutiques.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Accueil","position":1,"item":"/","@type":"ListItem"},{"name":"Applications de télémédecine","position":2,"item":"/directory/30949/telemedicine/software","@type":"ListItem"},{"name":"Mend","position":3,"item":"/software/165634/mend-app","@type":"ListItem"}],"@id":"https://fr.capterra.ca/software/165634/mend-app#breadcrumblist"}]}
</script>