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WebinarJam
Description de WebinarJam
Augmentez vos ventes et votre fréquentation avec le seul système de webinaire qui produit un événement complet en direct, de l'inscription à la rediffusion. WebinarJam offre plus de fonctionnalités, pas de téléchargements et constitue une amélioration spectaculaire de la diffusion en direct, de la diffusion d'événements et de la diffusion de webinaires. Adopté par plus de 50 000 clients dans 40 secteurs d'activité différents.
Qui utilise WebinarJam?
Des auto-entrepreneurs aux grandes entreprises, WebinarJam, c'est la puissance au meilleur prix.
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WebinarJam
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Alternatives envisagées :
WebinarJam is the highlight among the webinar services you can get
Commentaires : It is very simple to set up a webinar, the process takes hardly a few minutes if you need it fast. You may also fully customize the sign up funnel and all reminders that go out to the attendees. No need to be a tech wizard to run it. Most sections are self-explanatory and if you get eventually stuck there are plenty templates and instructions you may consult to get it done. My team loves it and it is a no-brainer to present to large audiences.
Avantages :
Best feature I have not encountered with other providers: The PANIC button. If anything gets wrong, some function gets maybe frozen and you are stuck - The genius panic button creates a complete new session and automatically pulls in all attendees into the new room. No extra work needed. Saved our lives on several occasions, and we use Webinarjam more than once a day.
Inconvénients :
We are running our Webinars in German/English/Russian/Serbian/Croatian. Some translations into German are slightly incorrect, same goes for other languages than English. But that is no big issue. Would be great if it would be possible if you screen share an application if it could share the sound of that app too. Otherwise, the video section utilizing YouTube works like a Swiss clock.
Réponse de l'équipe de Genesis Digital
il y a 10 mois
Thanks for your review! We're glad to hear WebinarJam has been easy to set up and customize and that it has met your needs for hosting multilingual webinars. Thank you for being a loyal customer! You are the reason we strive for excellence everyday.
Alternatives envisagées :
EverWebinar by WebinarJam is very easy to use and still running!
Commentaires : We have never actually used WebinarJam itself but the EverWebinar platform by WebinarJam and it's been awesome. Despite the lack of certain things we wish it had, it's easy to know what's happening with the webinars (we still have webinars running even though they have been there for years). Loving it after years of use.
Avantages :
The ease of use. Our team and I love the step by step process to put your evergreen webinar up (it's like they take you by hand). We love the video tutorials; there's one for almost every step, no matter how small it is! And they are very well done. Another thing we appreciate is the ability to set your evergreen webinar as it was a live webinar: dynamic attendees, messages that can appear at certain times, the automated product offer cards, etc.
Inconvénients :
Even though it is very easy to use and set up, the UI feels dated and it lacks some features the competition has: like a more robust tracking system that can help us know exactly where to improve our message in the funnel (although they seem to be improving on this). Also, we don't like it depends on Google Hangouts/Youtube (a video MUST be uploaded to another platform like YouTube and the URL pasted into the video source). Finally, another thing that annoyed us was when they updated it to version 2.0: we weren't notified and we had to move to the new version in a rush so our webinar won't stop running. I remember it was not that easy of a process and took us by surprise.
Réponse de l'équipe de Genesis Digital
il y a 10 mois
Thank you for sharing your experience with EverWebinar by WebinarJam! We're thrilled to hear that it's been serving your needs well over the years. Your feedback is valuable, and we're continually working on improving our platform to provide a more seamless experience. We appreciate your support and look forward to serving you even better in the future!
Seemed promising but not as reliable as others
Avantages :
I found WebinarJam easy to set up, and the functionalities when it worked seem promising for running webinars.
Inconvénients :
Compared to other tools you can use for webinars, I found WebinarJam expensive. There were also issues of my audience hearing me. Whilst it appeared to be promising I had to switch to another more reliable tool.
Réponse de l'équipe de Genesis Digital
il y a 4 mois
Thank you for your feedback! We're glad you found WebinarJam easy to set up. We're sorry to hear you experienced audio issues, as that’s definitely not how we intend the platform to work. We’d love to understand more about what happened and assist in resolving any problems. If you’re open to it, please reach out so we can help ensure a smoother experience moving forward.
Alternatives envisagées :
Previously - outstanding, now - similar to competition
Commentaires :
Few years ago WebinarJam was impressive platform thanks to "first mover advantage". A lot of features that you couldn't find anywhere else. But only way to organize webinars at that time was YouTube, ClickMeeting and some other, minor services.
Currently (after "Zoom" era) almost all apps for webinars offers similar features. WJ still have some extra features but it is not worth to pay extra if you can find similar apps now.
Anyway, it is still worth to consider if you plan to sell via webinars.
Avantages :
Here is what I like(d): + great mobile UX + evergreen webinars with "fake" participants option + a/b testing for registration pages + a lot of registration pages templates + participants segmentation and email editor + "automated" live offers to sell during live and evergreen webinars (CTA, images etc) + "push" emails after webinar (buy action) + super fast "reboot" mode if you are in troubles (ie. technical issues)
Inconvénients :
- impossible to stream from my website (embed) - no google analytics integration (UTM tracking to compare traffic sources or build ads for segmented sources) - automated webinars as a separate plan - lack of other apps integration - no simulcast (stream to FB/YT) - lack of advanced templates design - support is not always helpful (mostly they send links to QA pages)
Réponse de l'équipe de Genesis Digital
il y a 10 mois
Thank you for sharing your detailed feedback on WebinarJam. We appreciate your positive comments about its mobile UX, evergreen webinars, and automated selling features. We'll take note of your suggestions regarding streaming from websites, Google Analytics integration, and other app integrations for future enhancements.
Alternatives envisagées :
Good but not great - perhaps a necessary evil
Commentaires : We use webinar jam to host live webinars.
Avantages :
It's pretty dang quick to set up a webinar. There are two options - express and full - and you can switch between them at will. What I love is that you can set up offers to show up so attendees just have to click a button to get to the sales page instead of typing in a URL.
Inconvénients :
Sometimes the slide transitions don't work correctly. Sometimes it's hard to get other hosts in the room. The registration and thank you page templates are hardly customizable and you can't use your own custom-built thank you page. The user interface is clunky and ugly. It fails to send emails sometimes, too.
WebinarJam review
Commentaires :
My experience by using WebinarJam is very positive until now.
A colleague of me suggest me to use it.
A very useful program that have space for improvement in order to become even better.
If you are looking for a program for meetings or to share educational material through live web seminars then WebinarJam is the correct option for you.
Avantages :
Nice experience on video meetings. Very friendly in use, simple interface. I enjoy also my mobile experience, a very useful app.
Inconvénients :
Poor customer support. The real chat feauture is not working properly. I face some difficulties on the screen sharing,big delay and not clear picture.
Réponse de l'équipe de Genesis Digital
il y a 8 mois
Thank you for sharing your positive experience! We're upgrading our chat feature to enhance user experience and expect it to be live soon. Your feedback is valuable, and we're committed to continual improvement. We appreciate your recommendation and look forward to serving you better in the future.
Fantastic video conferencing
Avantages :
WebinarJam is really an excellent software for organising video conferences and webinar
Inconvénients :
No, I haven't faced any inconveniences so far.
Réponse de l'équipe de Genesis Digital
l’année dernière
Thank you for taking the time to leave a positive review. We are thankful to be your go-to webinar service and help you reach more customers.
Something other than the typical video conference software.
Commentaires : The quality and features overall are all good.
Avantages :
Webinar Jams Picks up Where You Left Off if Disconnected. I was pleased to see a new feature added to this product. It picked up where I left off when my internet disconnected. It now supports additional devices.
Inconvénients :
I couldn't see how long a video was by clicking or looking at it, so I often watched longer videos without knowing how much time was left.
Réponse de l'équipe de Genesis Digital
l’année dernière
Thank you for your insightful feedback. We are delighted to hear that you appreciate WebinarJam's reliability, even with internet disruptions. We are always updating our platform to make it as powerful as possible, and your opinion matters!
Worst webinar platform EVER!!! and expensive!!!
Inconvénients :
No option to import list of registrant, very complicated registration form
Réponse de l'équipe de Genesis Digital
l’année dernière
Hello Zohar, Thank you for sharing your feedback with us. We're sorry to hear about your experience, and we truly appreciate your honesty. We are committed to making improvements that align with the needs of our users. If you have any specific suggestions or further details you'd like to share, please feel free to reach out to our support team at [email protected]. We appreciate your patience and the opportunity to better serve you.
WebinarJam Review
Commentaires : The option to run pre - recorded Webinar 24/7 is great for saving time.
Avantages :
What I liked most about WebinarJam was the great integrations and how easy it is to use the app, great tools.
Inconvénients :
What I liked least about WebinarJam was that their are to many advertisements while using the the app.
Réponse de l'équipe de Genesis Digital
il y a 11 mois
Thank you for your feedback. We're pleased to clarify that there are no advertisements within the WebinarJam app. We strive to provide a seamless and distraction-free experience for our users. If you have any further questions or concerns, please don't hesitate to reach out.
WebinarJam Review
Commentaires :
Overall WebinarJam is still a great product, although I would hope that the development could work on new features. There has been nearly nothing new over the last 2 years and other Webinar platforms are investing way more into new features.
Also the support could be better, even now in these times, waiting times of 4-5 days for an answer is really long. And I had to wait for answers during normal times 2-3 days and got a standard answer that was not related to my question. Very frustrating.
Avantages :
Setting up Webinars is easy and good structured, Webinars running mostly smooth, Functionality during the Webinar (chat, injections, etc) are great.
Inconvénients :
One feature we are missing the most is a better integration with Kartra as well as Zapier. We would highly need a feature to add Registration on the one or other way from outside. We have ask for this feature several times, but seems there is NO progress on that. As we have several memberships on Kartra, we like to be able to sign up persons to Webinars directly with automations from Kartra. This is a really big point for us.
Webinar Jam from a Person who is not techie
Commentaires : Ineffective communication and interaction during webinars.Inefficient organization and management of webinar events.Limited accessibility and flexibility for attendees.BenefitsImproves communication and interaction during the webinar.Streamlines the overall organization and management of the event.Increases accessibility and flexibility for attendees.Solved Problems:
Avantages :
Offers two-way audio and video, screen sharing, and live chat capabilities for effective communication and interaction.Enables mobile access, allowing attendees to join the webinar from their mobile devices.Streamlines event management with features such as real-time chat and file sharing.Offers presentation streaming for seamless delivery of presentation materials.
Inconvénients :
Potential technical limitations and the need for good quality audio and video equipment, reliable network connection.May require investment in technology and training for effective use.
Réponse de l'équipe de Genesis Digital
il y a 10 mois
Thank you for your feedback on Webinar Jam. We're glad to hear it's improved communication and organization for you. Your input serves as a driving force that enables us to consistently improve our platform. Ensuring our customers' satisfaction is our top priority, which is why we genuinely pay attention, value, and act upon your feedback. Thank you!
My Experience with WebinarJam
Avantages :
There's no wondering how it works. Easy to know where to put questions and comments. Everything essential is at a finger tip. And I was impressed that a survey could be sent through it.
Inconvénients :
I really didn't have any negative experience with it.
Réponse de l'équipe de Genesis Digital
il y a 11 mois
Thank you for sharing your positive experience with WebinarJam! We're delighted that you found it user-friendly and were impressed with its features.
Good Software but Support Needs to Improve
Commentaires : When the platform is working smoothly (like the Older Versions) it's a great way to sell products via webinars. The New Version is still very buggy so it's a challenge to use at the moment but hopefully overtime it can catch up and be as solid as the Older Versions.
Avantages :
It's a good "All in One" type of software for running webinars and covers all the basics well.
Inconvénients :
I've been with EverWebinar since the very first version and have since moved onto the 2 new platforms they have developed and am now using the new platform. Unfortunately several months after using the new platform I am still finding and reporting new bugs to Support. They used to be very quick to reply but nowadays it takes 5-7 days to hear back from them so tickets are open for many weeks. Sometimes they fix bugs but often I am told the issue is on my side which is very frustrating since the Older Version of the platform worked like a dream and all the bugs only appeared in the New Version. So as much as I like the EverWebinar Team the Customer Support is really lacking at times and that's reflected in a lower recommendation/score that I would normally give them but I have to be honest here. Also, you can Request Features but some very important ones that received tons of votes from other users going back 2-3 years were never put on the Roadmap so I would like to see them listen to their existing customers more when it comes to what new features to add.
Jury is still out....
Commentaires : It's not plug and play! My experience has been laborious and stressful. I am working diligently, and have been for 2 months, to understand how to pull off a webinar with no issues, but haven't yet. That is a whole lot of effort with very little return.
Avantages :
The reporting is what separates Webinarjam from the other platforms being used like Zoom.
Inconvénients :
The training. It is baffling that a webinar company does not have a single teaching webinar on their product. Instead you have read the directions that read like a tech manual. It's not good. In addition, because there is no call in support, problems cannot be fixed when you are experiencing them. I sit in on the QA sessions, which are helpful for general issues, but not specific to individual issues - which seem to be vast. Tied with training is the inability to customize or expand the registration page. For novices, we are lost when we hear terms like API ( we hear blah blah). All I need is a few more fields... why does it have to be so complicated? The guys who do the Q&A session are nice enough, but you can tell they are techies, when the people on the phone are not. It's speaking two different languages.
Worst customer service & glitchy platform around
Commentaires : Horrible. Lost sales from using this platform.
Avantages :
The features of this product are glitchy beyond belief. One of the most important components (confirming a correct time) was not working for my last email for 6000 families & when I tried to get support to fix it, I emailed customer service department & submitted tickets AND sent instagram & facebook messages with NO RESOLUTION. The confusion my clients had over the time of the webinar created so much extra work & definitely prevented sales from happening. Am still in disbelief that webinar jam does business like this. They'll take your money for annual plans but then do NOT come through with customer service. Now that my webinar is finished, I'l be looking into getting a refund & cancelling my service & will be looking into easy webinar or zoom.
Inconvénients :
Glitchy software, Said the new 4/0 would be better, it's not. Time confirmation doesn't work (confirms London time, not PST - very confusing to students), emails not reliable (almost half of my students said they never got emails from the platform), so many to list. Customer Service is the worst I've ever experienced & I work with approximately 10 online platforms to run my online education business.
Very intuitive interface - makes webinar hosting easy
Avantages :
I like how the software has tutorials and step-by-step instructions on how to set up your webinars without much difficulty. The quality of the webinars is really good. Being able to pick which platform you wish to replay videos on is a nice feature, and I like how when I select YouTube that it automatically goes over and shows up on YouTube.
Inconvénients :
Lacks the ability to pause a recording to save replay viewers the hassle of watching what you don't want/need them to watch on the video. The price per month to use the platform may be prohibitive to some. There may be other free options that one can use instead. On replays, it's always nice to give viewers the ability to navigate and scroll through the video. The native platform viewer as far as replays lacks the ability to scroll. A mouse click pauses or restarts the video.
Simply the best in the business.
Commentaires : Automation of smart marketing funnels. Our clients love it.
Avantages :
Great documentation and support, and they listen to their customers. Not a fly-by-night operation like so many other SaS platforms we've tried to use in our business.
Inconvénients :
Tough to say. I would like more flexibility for split-testing pages against each other and also testing on multiple platforms (mobile, desktop, etc. etc.) but the team has done a great job of listening and putting out regular updates with updated functionality, so this isn't really a complaint.
Great Webinar Software With Great Marketing Tools
Commentaires : Been using this program since the day it came out. I have done hundreds of webinars with it, and made a ton of money using it.
Avantages :
Reliable, easy to use webinar tool. It has great marketing features such as product promotions, built-in video playing, ability to pre-load presentations, so presenters don't need to worry about their connection. It has a classroom feel, as viewers can 'raise their hand' and be brought into the presentation. Comments can be highlighted on the screen for people to see and much more! It automatically makes a playable replay, and gives you the video recording as well.
Inconvénients :
Still a bit pricey.... but worth it. There is also a short delay for viewers
Alternatives envisagées :
WebinarJam: A Marketing Focused Webinar Platform Like No Other!
Commentaires : Awesome experience, support is friendly, no glitches in the webinars.
Avantages :
I am in complete control and I can show my offer to the attendees at will.
Inconvénients :
Ask support for a monthly subscription link.
Réponse de l'équipe de Genesis Digital
il y a 8 mois
Thank you for choosing WebinarJam for your marketing-focused webinars, and we're here to support you every step of the way!
Great Webinar Choice for Small to Mid Size Companies
Commentaires : This is a great product and I would happily recommend it to others and use it again as our Webinar needs grow.
Avantages :
It was inexpensive, quick to install, and we learned the basics very quickly. We had no problem getting the software to do everything we needed and we even (reasonably quickly) integrated it to work with other software packages we were using.
Inconvénients :
Honestly, there there was very little about WebinarJam that we didn't like. The software did everything we needed it to.
Everwebinar Review
Avantages :
Ability to put prior webinar content on professional platform for people to access (other than youtube).
Inconvénients :
Some features are deceptive to simulate real webinar and real chat (we don't use those), the analytics are extremely limited and don't produce an output file.
Never let us go live on time...so many issues...support is the worst part.. Nothing
Inconvénients :
There are no pros..they even delete the client phone numbers from data after client login using different device..and this thing is happening from last 6 months they are not able to solve it..they do not support multi time zone their tracking is false...it shows me that in my 3 hours webinar someone entered at 2 hour 55 min and stayed for 5 hours 30 min. I mean how is that even possible? I have contacted them regarding this and they always said they can not do anything about that. no proper integration with youtube live..so can't go live ..happened 3 times. no proper support. they always try to avoid you..when you place two webinars back to back...second webinar always shows that it is already completed. yesterday I attended vooplayer webinar and the same thing happened with them too...it is very much clear they just want your money..once you pay to them they never care and if you are thinking about their own new platform..never think about it..it is, even more, worse..we have used it and it does not allow us to even edit their landing pages properly so my opinion never ever buy it
Easy and good qualtity
Commentaires : Its just Super!
Avantages :
Webjam is very easy to use. You do not need high qualification in any specific tecnical questions. Webjam is a great tool when you need to teach online.
Inconvénients :
After the last update, the quality is much better. We just need to be able to charges a larger numbers of contacts. This is the only discomfort we expirience.
I like it
Commentaires : Would recommend for your business. Great if you want to ensure you have a smooth recording and such
Avantages :
I like the integration between webinar jam and ever webinar. we use them to be able to host and repeat webinars frequently.
Inconvénients :
can be clunky and if you have paid webinars I have had issues when someone did not get the information with the link i cannot recreate without paying again .