--- description: Salesforce.org Nonprofit Cloud : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Salesforce.org Nonprofit Cloud - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour OBNL (organisation à but non lucratif)](/directory/30805/nonprofit/software) > [Salesforce.org Nonprofit Cloud](/software/166006/salesforceorg-nonprofit-cloud) # Salesforce.org Nonprofit Cloud Canonical: https://fr.capterra.ca/software/166006/salesforceorg-nonprofit-cloud Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/166006/salesforceorg-nonprofit-cloud?page=2) > Les entreprises de toutes tailles qui recherchent une solution cloud pour piloter leur mission. > > Conclusion : 42 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Salesforce.org Nonprofit Cloud? Les entreprises de toutes tailles qui recherchent une solution cloud pour piloter leur mission. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 42 Avis | | Simplicité | 3.9/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Salesforce - **Pays**: San Francisco, É.-U. - **Fondé**: 2003 ## Contexte commercial - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Allemagne, Andorre, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade, Belgique, Bermudes et 134 de plus ## Fonctionnalités - Accès mobile - Alertes/Notifications - Base de données de contacts - Base de données de membres - Communautés de membres - Comptabilité - Contrôle du processus d'approbation - Contrôles/Permissions d'accès - Don en ligne - Don récurrent - Dons par SMS - Examen de documents - Gestion de la communication - Gestion des abonnements - Gestion des applications - Gestion des campagnes - Gestion des collectes de fonds - Gestion des contacts - Gestion des courriels - Gestion des donateurs - Gestion des promesses de don - Gestion des reçus - Gestion des subventions - Gestion des tâches - Gestions des anciens élèves - Importation et exportation de données - Intégration comptable - Logiciels CRM (gestion de la relation client) - Marketing par courriel - Modèles personnalisables - Outils de collaboration - Paiements électroniques - Portail des membres - Portail libre-service - Rappels - Rapports et analyses - Rapports et statistiques - Recherche/Filtre - Stratégie de marque personnalisable - Tableau de bord d'activités - Third-Party Integrations - Traitement des paiements ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels pour OBNL (organisation à but non lucratif)](https://fr.capterra.ca/directory/30805/nonprofit/software) ## Catégories connexes - [Logiciels pour OBNL (organisation à but non lucratif)](https://fr.capterra.ca/directory/30805/nonprofit/software) - [Logiciels de gestion des bénévoles](https://fr.capterra.ca/directory/10044/volunteer-management/software) - [Logiciels de gestion des dons](https://fr.capterra.ca/directory/30548/donation-management/software) - [Logiciels de gestion des subventions](https://fr.capterra.ca/directory/30567/grant-management/software) - [Logiciels de gestion de communautés](https://fr.capterra.ca/directory/30800/community/software) ## Logiciels similaires 1. [DonorPerfect](https://fr.capterra.ca/software/2698/donorperfect-fundraising-software) — 4.5/5 (1384 reviews) 2. [DonorSnap](https://fr.capterra.ca/software/97513/donorsnap) — 4.6/5 (405 reviews) 3. [Givebutter](https://fr.capterra.ca/software/172048/givebutter) — 4.8/5 (871 reviews) 4. [Neon CRM](https://fr.capterra.ca/software/102088/neoncrm) — 4.3/5 (613 reviews) 5. [Bloomerang](https://fr.capterra.ca/software/131207/bloomerang) — 4.7/5 (1287 reviews) ## Avis ### "Non-Profit SalesForce" — 5.0/5 > **Michael** | *9 novembre 2018* | Gestion d'organisme à but non lucratif | Taux de recommandation : 7.0/10 > > **Avantages**: This software helps organize our donor and grantor database and helps monitor deadlines, scheduling follow-ups, measuring donation details, and more. We are pretty new to the system, but the customer support and training accelerators are very helpful. > > **Inconvénients**: It is expensive and difficult to implement, especially if you are a new user. We were fortunate that we had staff experienced with the software and received grant money to implement it. > > Positive for the most part, with some difficulty in initial implementation. ----- ### "Salesforce for Non Profits" — 5.0/5 > **Sabal** | *11 mai 2022* | Gestion d'organisme à but non lucratif | Taux de recommandation : 10.0/10 > > **Avantages**: It does everything you need it to. It's very capable of using the most up-to-date technology available. > > **Inconvénients**: It is difficult to manage. Requires a lot of staff time to keep up to date with the latest updates and ensure everything is working smoothly. There's also a lot of add ons which can making initial pricing difficult ----- ### "Not Created with Nonprofits in Mind" — 3.0/5 > **Mary Kate** | *17 juillet 2019* | Gestion d'organisme à but non lucratif | Taux de recommandation : 4.0/10 > > **Avantages**: Salesforce for Nonprofits does add some additional features that nonprofits are likely to need for donor and volunteer management, and it allows everything to be in one CRM (versus having volunteers, donors, and clients in separate databases) > > **Inconvénients**: Salesforce for Nonprofits feels like it was a stretch for Salesforce. The way that Salesforce was built doesn't work well for many of the needs non-profits have, and Salesforce for Nonprofits is basically the same platform with just a few added features. It's clunky, and doing things like program management and pulling reports is not as easy as you'd expect given how it's described. Overall, it's clear that Salesforce kept it's sales mindset when building this software, rather than starting from the non-profit perspective. > > We use Salesforce as our main CRM at my non-profit, mostly so that we can keep track of clients, donors, and volunteers all in one place. I mostly use it to track volunteer participation and hours and pull reports on donor and volunteer activity to include in grants and marketing materials. ----- ### "Overpowered for us, but can do everything we'll ever need" — 5.0/5 > **Brad** | *16 juin 2020* | Gestion d'organisme à but non lucratif | Taux de recommandation : 8.0/10 > > **Avantages**: The biggest advantage is that it can do ANYTHING related to donor management, and you can tailor it pretty much endlessly. We also like that there is a huge user base so we have lots of places to go for support and to hire data entry staff. > > **Inconvénients**: The learning curve is as endless as the potential. There's no plug and play here—you have to be prepared to spend a LOT of time wrapping your brain around this software. Intuitive is not a word I would use for Salesforce. > > We manage all of our donors, event attendees, volunteers and any other human that's connected with our organization through Salesforce. We spend a lot of time cleaning up the database, and we devote a lot of staff time to Salesforce management in general, but we consider it essential. ----- ### "Past Software That is useful in the Non-Profit Sector" — 5.0/5 > **Tung** | *23 septembre 2024* | Gestion d'organisme à but non lucratif | Taux de recommandation : 10.0/10 > > **Avantages**: The product is helpful for non-profit and several non-profit use this product. > > **Inconvénients**: Better products are out there compare to this product. > > Overall, Salesforce for Non-profit Cloud is useful for nonprofit organizations. ----- Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/166006/salesforceorg-nonprofit-cloud?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/166006/salesforceorg-nonprofit-cloud) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées