--- description: Brilion : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Brilion - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour service de nettoyage](/directory/10062/maid-service/software) > [Brilion](/software/166245/brilion) # Brilion Canonical: https://fr.capterra.ca/software/166245/brilion Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/166245/brilion?page=2) > Solution de services de nettoyage avec planification, réservation et paiement en ligne, notifications et communications marketing par SMS, suivi des revenus, facturation, etc. > > Conclusion : 35 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Brilion? Plateforme web de gestion de services de nettoyage conçue pour les entreprises de services d'entretien, de nettoyage, de nettoyage de piscines, de nettoyage de tapis, de nettoyage de bureaux et de toilettage pour animaux. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 35 Avis | | Simplicité | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Brilion - **Fondé**: 2013 ## Contexte commercial - **À partir de**: 40,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Arabie saoudite, Australie, Canada, Nouvelle-Zélande, Qatar, Royaume-Uni, Émirats arabes unis, États-Unis ## Fonctionnalités - Devis - Emplacements multiples - Facturation - Gestion des expéditions - Messagerie SMS - Paiements électroniques - Planification automatisée - Rapports et statistiques - Rendez-vous récurrents - Suivi du temps ## Intégrations (5 au total) - Mailchimp - PayPal - QuickBooks Online - Squarespace - Stripe ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels pour service de nettoyage](https://fr.capterra.ca/directory/10062/maid-service/software) ## Logiciels similaires 1. [Maidily](https://fr.capterra.ca/software/201538/maidily) — 4.8/5 (33 reviews) 2. [ZenMaid](https://fr.capterra.ca/software/133875/zenmaid-software) — 4.7/5 (205 reviews) 3. [Jobber](https://fr.capterra.ca/software/127994/jobber) — 4.6/5 (1420 reviews) 4. [MioCommerce](https://fr.capterra.ca/software/185525/miocommerce) — 5.0/5 (51 reviews) 5. [Connecteam](https://fr.capterra.ca/software/153140/connecteam) — 4.6/5 (5058 reviews) ## Avis ### "The cleaning software you need to have\!" — 5.0/5 > **Borislava** | *14 décembre 2021* | Services à la personne et aux familles | Taux de recommandation : 10.0/10 > > **Avantages**: Easy using for the all sides - administration, crew and customer, totally time saving for all\! Regarding from the accountant view - automatically created invoices, easy to mark the payment and select its mode (cash/online), crew time calculation (commissions and ets.), balances. Generally with Brilion you have all in one - schedule app for admin, crew app for each team member, customer app (bookings \& payments \& requests \& rating), accountant software. > > **Inconvénients**: They need to make some adjustment, on my opinion, on the pdf looking of the documents. > > Saving time, no need excel or of paper anymore, crew reports in a minute, customer history in a minute. Each crew member has access to his/her own schedule online, google map - completely helpful for the new members. Optimization of in all levels. ----- ### "5Stars Brilion review" — 4.0/5 > **John** | *22 décembre 2021* | Eau/gaz/électricité | Taux de recommandation : 8.0/10 > > **Avantages**: Features, functionality, customization. Support > > **Inconvénients**: No Zoho Books integration yet (only Quickbooks as an option) > > After trying 3 other Cleaning scheduling system we returned to Brilion due to its extensive customization options, functionality and flexibility to suit our business. With Brilion we can run our busienss how we want to, not restricted by the scheduling system dictating how we should do it. Important to us being a start up was the support speed and quality of response, with the follow up fix things or add new functionality. ----- ### "Utterly disappointed" — 1.0/5 > **Daniel** | *22 janvier 2024* | Équipements publics | Taux de recommandation : 0.0/10 > > **Avantages**: They weren't quick to fix issues and customer support was tenable to say the least. Thus I have nothing good to say about them. > > **Inconvénients**: The website and app was faulty and it took 2 months before everything was set up to a point where it can be useful. While they advertised that it will be all set up and ready to use in a few days. The lack of support and delayed delivery date led me to request a refund after waiting a month. They begged me to give it more time since their excuse for the delay was due to the IT guy's dad died and he is not in the office because of it... Sounds like a terrible, made up excuse to me. Even if that was true then they should hire a freelance IT guy to solve the problems they have. They begged me to give them more time and after about 2 months it was resolved. I haven't been able to test it because my team and I got so use to the system we managed to work out between us after having to wait months for the Brilion platform to be completed, that we didn't feel the need to implement the Brilion system in our day to day anymore. Not just that but our clients also find it much easier to send us a Whatsapp message to make and manage a booking over going online to make a booking. Now we sit with the software that we have no use for, neither our staff nor clients want to use it and I've asked for a refund again, but not to my surprise they aren't responding to my messages. Ive waited almost 2 weeks just for a response bt all through everyone of them on the brilion Whatsapp group read my message, no one responded or reached out. I still want my refund due to the terrible service I've recieved from day 1. > > Very disappointed, its okay if you have a system that needs some work and improvements but if the service that goes along with it is this bad then its just unacceptable. ----- ### "Great software" — 5.0/5 > **Wilmide** | *18 février 2021* | Services à la personne et aux familles | Taux de recommandation : 10.0/10 > > **Avantages**: The software is highly customable and i like the fact that customer support is always available, friendly and very professional > > **Inconvénients**: Since the suuport was able to help us set up the software the way we want we have no complaint with that regards > > I have everything under control. Booking payment calander etc... Make my life and work easyer ----- ### "I'm saving about 20 hours a week of office time\!" — 5.0/5 > **Cindy** | *16 février 2022* | Services à la personne et aux familles | Taux de recommandation : 10.0/10 > > **Avantages**: Having one software instead of three for scheduling, invoicing and time tracking is life changing. The tech support is top notch. It gets even better with each update. I spend less time answering questions from clients. Almost every field is customizable. > > **Inconvénients**: The only issue we had was in uploading customer database and THAT WAS MY FAULT. My excel sheet had one column that was off. They even helped clean up my mess for me. > > I was spending so much time moving data between our scheduling, invoicing and payroll software. Since making the change, I have taken a few days off and even slept in a few days. It has truly been life-changing for both me and our clients. I'm not exaggerating when I say it has freed up 20 hours a week. ----- Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/166245/brilion?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/166245/brilion) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Données structurées