--- description: ShipBob : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ShipBob - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion des livraisons](/directory/30104/shipping/software) > [ShipBob](/software/166529/shipbob) # ShipBob Canonical: https://fr.capterra.ca/software/166529/shipbob Page : 1/5\ Suivant: [Page suivante](https://fr.capterra.ca/software/166529/shipbob?page=2) > ShipBob fournit des services d'expédition et de logistique en 24 et 48 heures aux marques de vente en ligne à forte croissance grâce à son logiciel et aux centres de traitement des commandes distribués. > > Conclusion : 104 utilisateurs lui ont donné la note de **3.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise ShipBob? ShipBob fournit des services d'expédition et de traitement des commandes pour les entreprises de vente en ligne. Une solution de traitement des commandes évolutive et facile à utiliser qui permet aux entreprises de vente en ligne d'atteindre une logistique à l'échelle d'Amazon. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.6/5** | 104 Avis | | Simplicité | 3.9/5 | D'après l'ensemble des avis | | Support client | 3.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 60% | (6/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: ShipBob - **Pays**: Chicago, É.-U. - **Fondé**: 2014 ## Contexte commercial - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Allemagne, Australie, Canada, France, Irlande, Nouvelle-Zélande, Pays-Bas, Pologne, Royaume-Uni, États-Unis ## Fonctionnalités - Alertes/Notifications - Barcode/Ticket Scanning - Calcul du prix d'envoi - Emplacements multiples - Facturation - Gestion 3PL - Gestion Import/Export - Gestion d'entrepôt - Gestion de l'e-commerce - Gestion des bons de commande - Gestion des commandes - Gestion des expéditions - Gestion des factures - Gestion des livraisons - Gestion des renouvellements de commande - Gestion des retours - Gestion des stocks - Gestion des stocks - Livraison par voie aérienne - Livraison par voie terrestre - Prévision - Rapports et analyses - Real-Time Data - Real-Time Updates - Suivi de l'inventaire - Suivi des commandes - Suivi des expéditions - Suivi des livraisons - Tableau de bord d'activités - Third-Party Integrations - Traitement des commandes - Étiquettes d'expédition ## Intégrations (74 au total) - Adobe Commerce - AfterShip - Airwallex - Attentive - Avalara - BigCommerce - Brightpearl - Brijj - CartHook - ChannelEngine - Cin7 Omni - Cymbio - EasyPost - EcoCart - Ethos ... et 59 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels de gestion des livraisons](https://fr.capterra.ca/directory/30104/shipping/software) ## Catégories connexes - [Logiciels de gestion des livraisons](https://fr.capterra.ca/directory/30104/shipping/software) - [Logiciels de gestion des commandes](https://fr.capterra.ca/directory/30225/order-management/software) - [Logiciels WMS](https://fr.capterra.ca/directory/30005/warehouse-management/software) - [Logiciels de gestion de la chaîne logistique](https://fr.capterra.ca/directory/4/supply-chain-management/software) - [Logiciels de gestion de stocks](https://fr.capterra.ca/directory/30006/inventory-management/software) ## Logiciels similaires 1. [NetSuite](https://fr.capterra.ca/software/135757/netsuite) — 4.2/5 (2003 reviews) 2. [Odoo](https://fr.capterra.ca/software/135618/odoo) — 4.2/5 (1295 reviews) 3. [Sortly](https://fr.capterra.ca/software/169199/sortly-pro) — 4.5/5 (951 reviews) 4. [Fishbowl](https://fr.capterra.ca/software/123794/fishbowl) — 4.2/5 (1087 reviews) 5. [QuickBooks Enterprise](https://fr.capterra.ca/software/46497/quickbooks-enterprise) — 4.5/5 (20615 reviews) ## Avis ### "Multiple issues with packing standards resulting in damage" — 2.0/5 > **Rom** | *11 juin 2024* | Biens de consommation | Taux de recommandation : 2.0/10 > > **Avantages**: Their pickup services are quick with ecommerce integrations. > > **Inconvénients**: They do not have proper packing standards for heavyweight or large orders resulting in damage that they will not take responsibility for. > > Overall service has clearly declined over time. ----- ### "ShipBob Does NOT Work With Shopify Markets" — 2.0/5 > **Todd** | *4 mars 2024* | Biens de consommation | Taux de recommandation : 1.0/10 > > **Avantages**: Multiple fulfillment centers around the world. > > **Inconvénients**: If anyone at ShipBob tries to tell you their app works with Shopify Markets they are lying to you. If you have several markets setup in Shopify (ie, the US, Australia, the EU), ShipBob's crappy app will only sync to Shopify the AGGREGATED inventory count across ALL of your markets. So if you have 100 units in the Australia and 0 units in the US at your ShipBob Australia and US fulfillment centers, it will tell Shopify that there are 100 units across ALL markets. So it's not possible to have out of stock in the US and Available for sale in AU. Even with 0 units in the US, it will continue to show 100 in the US because there are 100 in Australia. ShipBob completely ignores the fact that different markets in Shopify can have different inventory counts (Shopify confirmed they can do this and the issue is ShipBob's app). So now we have people in the US buying a product that we have to fulfill from Australia\! Rather than being out of stock in the US. This is just plain stupid. Shopify has been pushing everyone to use Shopify Markets, and ShipBob is always telling us how easy it is to expand globally with them, but that's not true if you plan to use Shopify Markets. We even had an external agency quote us well over $20K to fix this issue because ShipBiob won't. lol. After months of this BS, and no interest on ShipBob's part to fix this, we are actively looking to move to a new 3PL. If you use, or plan to use in the future, Shopify Markets then ShipBob is not for you. > > Overall the experience has been OK. The issue with Shopify not working properly with Shopify Markets means we wasted a ton of our time and now have to leave to find a new 3PL that works properly with Shopify Markets. ----- ### "Automate your shipping process" — 5.0/5 > **Utilisateur vérifié** | *17 avril 2019* | Marketing et publicité | Taux de recommandation : 9.0/10 > > **Avantages**: The service staff have been very helpful in providing quotes and service for the first few Parcels we've sent. Their warehouses are all across America, allowing my customers to receive their shipments extremely quickly. They're API functionality means my shipping process is so streamlined. > > **Inconvénients**: No real cons to report. You'll have to do the work of deciding which Warehouse you'd like your items to be located in, but that is common sense. ----- ### "Best Shipping Option for High-Volume E-commerce start ups" — 4.0/5 > **Steven** | *2 novembre 2018* | Services financiers | Taux de recommandation : 10.0/10 > > **Avantages**: The Shipbob platform is easy, their support team is responsive, orders get packaged and shipped and I don't have to touch a thing. I work full time in banking but still run a company on the side that generates a lot of orders that need to be packaged and shipped. This may the most user friendly platform and any issues are resolved quickly via emailing their support team. > > **Inconvénients**: The app works well but no where near as good as the online site. > > Shipbob does a great job making it easy for anyone to run a high-volume e-commerce site. Their team is very helpful during the onboarding process, and their platform is very easy for anyone to use. Their support team is very responsive and clear up issues quickly. When I was in search of a company to package and ship, Shipbob was able to take inventory within days after the first call and our site was live shortly thereafter. I don't think there is anyone else in the market that has that ability at the moment. I still work a full-time job in banking and have very little knowledge of logistics or shipping, Shipbob handles all of that for me and now with their amount of locations growing it is only getting easier to service our customers in all 50 states. ----- ### "Overall Thoughts About ShipBob Experience" — 5.0/5 > **Jazmen** | *18 septembre 2019* | Biens de consommation | Taux de recommandation : 8.0/10 > > **Avantages**: User friendly software. Customer support is reliable \& transparent. > > **Inconvénients**: Sometimes the response is slow with loading pages. > > I have been in partnership with ShipBob for 2 years now. Overall my experience has been a positive one. There have been hiccups throughout the years but what I appreciate about ShipBob the most is that they’re always willing to correct any mishaps. ----- Page : 1/5\ Suivant: [Page suivante](https://fr.capterra.ca/software/166529/shipbob?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/166529/shipbob) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées