--- description: OnPay : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: OnPay - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de conformité](/directory/30110/compliance/software) > [OnPay](/software/167109/onpay) # OnPay Canonical: https://fr.capterra.ca/software/167109/onpay Page : 1/20\ Suivant: [Page suivante](https://fr.capterra.ca/software/167109/onpay?page=2) > "C'est un système simple, rapide et adapté aux mobiles qui ne nécessite pas de longues formations." Les cinq meilleurs systèmes de paie pour PME de l'Entrepreneur. > > Conclusion : 465 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise OnPay? Les personnes qui considèrent que les charges sociales et les déclarations d'impôts ne devraient pas être des processus si complexes. OnPay simplifie la paie, automatise (et garantit) les déclarations et paiements d'impôts, se synchronise avec Xero et QuickBooks et peut même gérer les avantages. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 465 Avis | | Simplicité | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.9/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: OnPay - **Pays**: Atlanta, É.-U. - **Entreprise fondée en**: 2007 ## Contexte commercial - **À partir de**: 49,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200 - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais, espagnol - **Pays disponibles**: États-Unis ## Fonctionnalités - Administration de l'assurance maladie - Archivage et rétention - Base de données des employés - Conformité fiscale - Contrôle du processus d'approbation - Contrôles/Permissions d'accès - Formulaire W-2 - Gestion de la conformité - Gestion de la déduction - Gestion de la formation - Gestion de la paie - Gestion des audits - Gestion des avantages - Gestion des avantages des employés - Gestion des documents - Gestion des employés - Gestion des flux de travail - Gestion des tâches - Impression de chèques - Inscriptions aux avantages en ligne - Intégration des employés - Manuel de l'employé - Portail employés - Portail libre-service - Prise en charge de plusieurs états - Profils des employés - Rappels - Rapports de paie - Suivi de la conformité - Suivi des vacances/congés - Suivi du temps - Tableau de bord - Tableau de bord d'activités - Tableau de bord des avantages - Versement direct ## Intégrations (8 au total) - Deputy - Humanity Schedule - QuickBooks Online - QuickBooks Online Advanced - QuickBooks Time - Turbotax - When I Work - Xero ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels de conformité](https://fr.capterra.ca/directory/30110/compliance/software) ## Catégories connexes - [Logiciels de conformité](https://fr.capterra.ca/directory/30110/compliance/software) - [Outils d'intégration des employés](https://fr.capterra.ca/directory/30819/onboarding/software) - [Logiciels de gestion des avantages sociaux](https://fr.capterra.ca/directory/10025/benefits-administration/software) - [Logiciels de paie](https://fr.capterra.ca/directory/30202/payroll/software) - [Logiciels de ressources humaines](https://fr.capterra.ca/directory/5/human-resource/software) ## Logiciels similaires 1. [Deel](https://fr.capterra.ca/software/205015/deel) — 4.9/5 (4275 reviews) 2. [Rippling](https://fr.capterra.ca/software/172127/rippling) — 4.9/5 (4777 reviews) 3. [RUN Powered by ADP](https://fr.capterra.ca/software/185859/run) — 4.6/5 (1408 reviews) 4. [Paylocity](https://fr.capterra.ca/software/86714/webpay) — 4.3/5 (1839 reviews) 5. [ADP Workforce Now](https://fr.capterra.ca/software/155895/workforcenow) — 4.4/5 (7205 reviews) ## Avis ### "Payroll for our company is handled via OnPay" — 5.0/5 > **Sara** | *6 mars 2023* | Hôpitaux et soins de santé | Taux de recommandation : 9.0/10 > > **Avantages**: Thanks to OnPay, I can now run all of my commissions once a week, which is considerably more convenient for both my clients and my team. After a lot of research, I settled on OnPay, and I couldn't be happier with my decision. It was smooth sailing all the way through the transfer they facilitated for me in the middle of last year. > > **Inconvénients**: I'd like new hires to use the app to fill out more information, such as their Emergency Contact information. Instead than needing to log in and check, it would be great to be alerted when a candidate has accepted a proposal. > > Payroll is processed, taxes are paid and filed, and year-end reports are generated all through OnPay. The reason I went with OnPay is that they provide a turnkey service at a reasonable price. The onboarding process was painless, and customer service has been superb. ----- ### "Happy transfer" — 5.0/5 > **Jackie** | *9 mai 2025* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10 > > **Avantages**: How user friendly it is. If anyone is afraid to go to an online payroll system, I recommend this one. It’s extremely easy to navigate. > > **Inconvénients**: The reports aren’t as user friendly as I would like. I have to print off several different reports to get all the info I need. > > Fantastic\! Moving from our old payroll system to this one was a huge upgrade. The transition was so simple and any time I call with a question, it is answered quickly and kindly. ----- ### "Product is "meh", Customer Support is subpar." — 2.0/5 > **Lowell** | *27 janvier 2021* | Services aux consommateurs | Taux de recommandation : 0.0/10 > > **Avantages**: I was able to get up in running and execute an actual payroll in less than an hour. No two to three week, multi-step jump hooping process like competitors (Wagepoint, for example.) > > **Inconvénients**: The customer support is awful. I send e-mail after e-mail to their customer support addresses and never get a response. When I finally get a hold of someone they say they have no record of getting my e-mails. Yet when I respond to their e-mails they get them just fine. The last time they opened a ticket on their side I asked them to look into why I could not open tickets via e-mail. Absolutely no response. At the end of December they sent an e-mail asking me how likely I was to recommend OnPay. On a scale of 0 to 10, I gave them 0. The prompted to me as to why. My response was that they never respond to my support requests. At the end of the form they stated someone would investigate and get in touch with me shortly. A few moments later I received a blank/empty support ticket. I thought "finally, we'll get this fixed." A week passed.. the two... So I responded to the blank support ticket asking for an update. Nothing. > > On-boarding was great while in the actual software. A day later I received a support e-mail welcoming me to OnPay and asked me a few questions to understand how I was going to use the product and help me get up and running faster. Nowhere in that e-mail did it state a response was required and if I didn't respond I would forfeit the capability of direct deposit. I have since attempted to get that capability via support ticket no less than 5 times to never get a response from OnPay. The software usability is ok. I don't find it as user friendly as it could be. Simple things like a getting a payroll summary after the fact seem impossible. I can get check reprints but once I exit out of the payroll run I cannot seem to get that PDF of the payroll summary. I spent an hour one evening looking to no avail. The dashboard is "meh". Customization is almost non-existent. There is stuff there I'd like to remove but can't and stuff I want there that isn't available. For on-boarding a new employee... you can create a task to have the employee complete the I9 online and have a supervisor review it. However, I still have been unable to find that I9 to review it. If the employee loses or deletes their invite, you have to delete the invite and recreate it.. you can't simply resend the invite. Sometime I suffer from OCD and if the employee misspells a street name or is inconsistent in capitalization you can't correct it or you delete all the W4 data the employee typed in. ----- ### "Strong Customer Support and Smooth First Payroll Experience" — 5.0/5 > **Nancy** | *15 janvier 2026* | Gestion d'organisme à but non lucratif | Taux de recommandation : 10.0/10 > > **Avantages**: The customer service has been excellent. Communication has been very prompt and clear, and the team was proactive in helping us get our first payroll processed successfully. This was my first time running payroll, and I really appreciated how approachable and supportive they were throughout the process. > > **Inconvénients**: As a new user, I don’t have any significant complaints about OnPay at this time. The platform has met our needs so far, and the customer support has been very strong, which has helped offset the learning curve. > > OnPay has been proactive, responsive, and clear at every stage. As a first-time payroll user, their support and communication made the process much easier and gave us confidence that payroll was being handled correctly. ----- ### "Easy to use program" — 5.0/5 > **Jennifer** | *8 avril 2025* | Gestion d'organisme à but non lucratif | Taux de recommandation : 10.0/10 > > **Avantages**: It is very user-friendly. I do not have a ton of experience with running payroll. However, I had to step in when our bookkeeper was unavailable and it was extremely easy. The interface is very intuitive. It is also easy to figure out how to set up direct deposit. I love that employees are able to create their own login and download their own paystubs, W-2, etc. They also send reminders about running payroll early if there is a holiday, which is very helpful. > > **Inconvénients**: I honestly cannot think of anything I don't like. It's been a great experience. If anything, it would be nice to customize the layout of the W-2 to a different format. ----- Page : 1/20\ Suivant: [Page suivante](https://fr.capterra.ca/software/167109/onpay?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/167109/onpay) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées