---
description: OnPay : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: OnPay - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de conformité](/directory/30110/compliance/software) > [OnPay](/software/167109/onpay)

# OnPay

Canonical: https://fr.capterra.ca/software/167109/onpay

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> "C'est un système simple, rapide et adapté aux mobiles qui ne nécessite pas de longues formations."  Les cinq meilleurs systèmes de paie pour PME de l'Entrepreneur.
> 
> Conclusion : 468 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise OnPay?

Les personnes qui considèrent que les charges sociales et les déclarations d'impôts ne devraient pas être des processus si complexes. OnPay simplifie la paie, automatise (et garantit) les déclarations et paiements d'impôts, se synchronise avec Xero et QuickBooks et peut même gérer les avantages.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.8/5** | 468 Avis |
| Simplicité | 4.7/5 | D'après l'ensemble des avis |
| Support client | 4.8/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.9/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.7/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: OnPay
- **Pays**: Atlanta, É.-U.
- **Entreprise fondée en**: 2007

## Contexte commercial

- **À partir de**: 49,00 $ US
- **Type de licence**:  (Version d’essai gratuite)
- **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200
- **Déploiement et plateformes**: Cloud, SaaS, web
- **Langues**: anglais, espagnol
- **Pays disponibles**: États-Unis

##  Fonctionnalités

- Administration de l'assurance maladie
- Archivage et rétention
- Base de données des employés
- Conformité fiscale
- Contrôle du processus d'approbation
- Contrôles/Permissions d'accès
- Formulaire W-2
- Gestion de la conformité
- Gestion de la déduction
- Gestion de la formation
- Gestion de la paie
- Gestion des audits
- Gestion des avantages
- Gestion des avantages des employés
- Gestion des documents
- Gestion des employés
- Gestion des flux de travail
- Gestion des tâches
- Impression de chèques
- Inscriptions aux avantages en ligne
- Intégration des employés
- Manuel de l'employé
- Portail employés
- Portail libre-service
- Prise en charge de plusieurs états
- Profils des employés
- Rappels
- Rapports de paie
- Suivi de la conformité
- Suivi des vacances/congés
- Suivi du temps
- Tableau de bord
- Tableau de bord d'activités
- Tableau de bord des avantages
- Versement direct

## Intégrations (8 au total)

- Deputy
- Humanity Schedule
- QuickBooks Online
- QuickBooks Online Advanced
- QuickBooks Time
- Turbotax
- When I Work
- Xero

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Chat/Clavardage

## Category

- [Logiciels de conformité](https://fr.capterra.ca/directory/30110/compliance/software)

## Catégories connexes

- [Logiciels de conformité](https://fr.capterra.ca/directory/30110/compliance/software)
- [Outils d'intégration des employés](https://fr.capterra.ca/directory/30819/onboarding/software)
- [Logiciels de gestion des avantages sociaux](https://fr.capterra.ca/directory/10025/benefits-administration/software)
- [Logiciels de paie](https://fr.capterra.ca/directory/30202/payroll/software)
- [Logiciels de ressources humaines](https://fr.capterra.ca/directory/5/human-resource/software)

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## Avis

### "Payroll for our company is handled via OnPay" — 5.0/5

> **Sara** | *6 mars 2023* | Hôpitaux et soins de santé | Taux de recommandation : 9.0/10
> 
> **Avantages**: Thanks to OnPay, I can now run all of my commissions once a week, which is considerably more convenient for both my clients and my team. After a lot of research, I settled on OnPay, and I couldn't be happier with my decision. It was smooth sailing all the way through the transfer they facilitated for me in the middle of last year.
> 
> **Inconvénients**: I'd like new hires to use the app to fill out more information, such as their Emergency Contact information. Instead than needing to log in and check, it would be great to be alerted when a candidate has accepted a proposal.
> 
> Payroll is processed, taxes are paid and filed, and year-end reports are generated all through OnPay. The reason I went with OnPay is that they provide a turnkey service at a reasonable price. The onboarding process was painless, and customer service has been superb.

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### "Best Customer Service Payroll Experience" — 5.0/5

> **Sarah** | *18 septembre 2025* | Vente au détail | Taux de recommandation : 10.0/10
> 
> **Avantages**: Great Value for the Money, Customer Support is AMAZING\!\!\!\! How to tutorials are clear and easy to understand.
> 
> **Inconvénients**: The system does have a learning curve as it's not necessarily clear on first use how to do what you need however they make finding the answer very easy.
> 
> I am very happy with OnPay and so glad I switched to them from my previous payroll software. I would highly reccommend them. They made the switch easy and I love that I can easily send in a request and actually get an answer same day or next day.

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### "Product is "meh", Customer Support is subpar." — 2.0/5

> **Lowell** | *27 janvier 2021* | Services aux consommateurs | Taux de recommandation : 0.0/10
> 
> **Avantages**: I was able to get up in running and execute an actual payroll in less than an hour.  No two to three week, multi-step jump hooping process like competitors (Wagepoint, for example.)
> 
> **Inconvénients**: The customer support is awful. I send e-mail after e-mail to their customer support addresses and never get a response. When I finally get a hold of someone they say they have no record of getting my e-mails.  Yet when I respond to their e-mails they get them just fine. The last time they opened a ticket on their side I asked them to look into why I could not open tickets via e-mail. Absolutely no response.&#10;&#10;At the end of December they sent an e-mail asking me how likely I was to recommend OnPay.  On a scale of 0 to 10, I gave them 0. The prompted to me as to why. My response was that they never respond to my support requests.  At the end of the form they stated someone would investigate and get in touch with me shortly. A few moments later I received a blank/empty support ticket.  I thought "finally, we'll get this fixed." A week passed.. the two... So I responded to the blank support ticket asking for an update. Nothing.
> 
> On-boarding was great while in the actual software. A day later I received a support e-mail welcoming me to OnPay and asked me a few questions to understand how I was going to use the product and help me get up and running faster. Nowhere in that e-mail did it state a response was required and if I didn't respond I would forfeit the capability of direct deposit.  I have since attempted to get that capability via support ticket no less than 5 times to never get a response from OnPay. &#10;&#10;The software usability is ok. I don't find it as user friendly as it could be. Simple things like a getting a payroll summary after the fact seem impossible.  I can get check reprints but once I exit out of the payroll run I cannot seem to get that PDF of the payroll summary. I spent an hour one evening looking to no avail.&#10;&#10;The dashboard is "meh". Customization is almost non-existent. There is stuff there I'd like to remove but can't and stuff I want there that isn't available. &#10;&#10;For on-boarding a new employee... you can create a task to have the employee complete the I9 online and have a supervisor review it.  However, I still have been unable to find that I9 to review it. If the employee loses or deletes their invite, you have to delete the invite and recreate it.. you can't simply resend the invite.  Sometime I suffer from OCD and if the employee misspells a street name or is inconsistent in capitalization you can't correct it or you delete all the W4 data the employee typed in.

-----

### "Perfect Payroll partner for our small biz" — 5.0/5

> **Rachel** | *8 avril 2026* | Vente au détail | Taux de recommandation : 10.0/10
> 
> **Avantages**: Our CPA recommended OnPay for our small business. With all of the help articles and the dedicated onboarding specialist, the set up process was a breeze. The interface is easy to use and running payroll takes only a few clicks. The value is unbeatable. Very satisfied\!
> 
> **Inconvénients**: I wish you could set the payroll to run automatically each month. We have a simple pay structure though so I understand that doesn't work for every business.

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### "Don’t hesitate, just buy." — 5.0/5

> **Ashlee** | *16 octobre 2025* | Services financiers | Taux de recommandation : 10.0/10
> 
> **Avantages**: The onboarding assistance, the price, and the intuitive system. I appreciate that their team made it easy to transition over and the price is amazing for its value.
> 
> **Inconvénients**: I do not have any complaints at this time. I think the platform looks nice and so far it’s been no issue.
> 
> From the first sign up to now, it’s been amazing. We got the first month free which really helped us learn and see the functions without the pressure. Onboarding was seamless and customer service is amazing.

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## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/167109/onpay)

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