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HarbaMaster
Description de HarbaMaster
HarbaMaster est un logiciel de gestion de marina basé sur cloud qui digitalise et simplifie les processus de gestion du port. Il est basé sur un système modulaire afin que vous puissiez choisir et payer les fonctions dont vous avez réellement besoin.
Avec HarbaMaster, vous pouvez gérer les réservations et les paiements des clients ponctuels, des détenteurs de postes permanents et la facturation, augmenter la sécurité des données, dialoguer avec les plaisanciers et bien plus encore.
Le système HarbaMaster s'intègre et fonctionne avec l'application mobile gratuite pour les plaisanciers - HarbaApp.
Qui utilise HarbaMaster?
Le logiciel de gestion de marina de HarbaMaster est exclusivement adapté pour le secteur de la navigation de plaisance et est utilisé par les marinas, les ports et les yacht-clubs du monde entier.
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Avis sur HarbaMaster
Great system!!
Commentaires : The team at Harba are super keen to hear my suggestions and are always working hard to make the program even easier to use and are constantly adding new features. The system has revolutionized our marina management and invoicing process. My previous method of manually invoicing berth holders would take days, now only takes minutes! Highly recommended.
Avantages :
Having researched various marina management systems, I found Harba to be a very good cost effective solution to my needs. The software is easy to navigate and operate. When ever I think of a new feature that would make the system better, the team at Harba discuss it and start work on implementation.
Inconvénients :
When ever I have found a problem with the system, which is usually operator error, the team at Harba have guided me to the solution or logged in to my account and fixed the problem for me.
Réponse de l'équipe de Harba
il y a 4 ans
Peter, thanks a lot for your kind words! Indeed, we do greatly appreciate your feedback and ideas for improving the system. Keep them coming! :}
Very satisfying
Commentaires : Very good, the customer service was amazing, [sensitive content hidden] provided excellent support and guidance which helped our onboarding.
Avantages :
Customer service Easy to use Rapporting
Inconvénients :
Nothing
Harba Master is a international and very modern system.
Avantages :
I like most about this software that all information are in one system. This gives a good overview and you don't have to use time to create subscriptions in different systems. We always get a very good customer support.
Inconvénients :
There are some features which are not quite done yet, so we have to be a little patient.
Réponse de l'équipe de Harba
il y a 4 ans
Birgit, thanks a lot for your honest feedback! We do appreciate your patience as well as the support along the way. :}
harbourmaster
Commentaires : good service and starff. By [sensitive content hidden] I have been help out alot in the process
Avantages :
it´s is quit easy to learn, and afterwords it gives you a very good insight and overwiev
Inconvénients :
I really can´t come up with anything that I don´t like
total easy flow
Commentaires : easy of administration and payments.
Avantages :
The integration between the APP, the harbormaster and the kiosk (I have two). It is super easy to send an invoice on email and reminders on SMS or Email. Just a super nice integrated system I have a fantastic total overview of five harbors gusts and residents
Inconvénients :
i would like the update on the phone to be faster.
Réponse de l'équipe de Harba
il y a 4 ans
Torben, thanks a lot for your feedback! We are glad to hear that you are happy about how our different products integrate with one another! :) We do believe that our HarbaMaster marina software should provide a seamless experience through various handy integrations with other Harba products as well as the systems which may be already present at a marina (e.g. accounting software, power pedestals, etc.). P.S. thanks for sharing that you'd like the update on the phone to be faster. We are working on speeding things up! :}
Easy and useful for harbour and guest.
Commentaires :
We are a little harbour and it make it easy to control that the guest have paid for the place.
It is easy to contact the person "behind" the system and get support. It is very good the few times when we have problem.
I can without problems recommend this payment system to other harbour.
Avantages :
It is easy to install, and the cost off start is minimal.
Inconvénients :
Sorry but I can't find anything. It just work.
Réponse de l'équipe de Harba
il y a 6 ans
Thank you very much for such a kind review! We are doing our best to make boating and running marinas a breeze!
Excellent system for managing your marina
Commentaires : I am just totally satisfied, it does exactly what I need from it
Avantages :
I really enjoy the dashboard, making it so easy to see what spaces are available, who have paid, their email and phone information and so on
Inconvénients :
There are just a few issues that needs to be improved, such as integration between app and web interfaces – I feel confident that these are going to improve with time
Réponse de l'équipe de Harba
il y a 4 ans
Urban, thank you very much for your review! There is always room for improvement and we are learning each day on how to be better. Your feedback is always very much appreciated and welcome!
Saves us time, listens to us during the ongoing development of the product, good support.
Avantages :
Sejlforeningen Vikingen has been using Harba for the past two years. We are using three og there modules, Messaging, Subscription and guest modules.We are very happy that Harba was cooperationg with us and asking for feedback when developing new features needed for our Danish Sailing club. It has been a worthwhile collaboration and the company has been very accommodating. We are happy with the possibylities that Harba offers. Now we have a good live - updated overview of our club members and we only neeed to maintane data in one place. Bookkeeping work like registration of payments and invoices happens automatically, and it saves us a lot of time. In our experience the system has been of great assistance to our daily work and we are happy to cooperate with Harba who always provide us with good support.
Inconvénients :
We have been customers for a start up period. Of course, it has given some challenges, but we have almost reached target, at this time.Therefore, Harba is where it is today.
Réponse de l'équipe de Harba
il y a 7 ans
Carl, thank you very much for your sincere feedback as well as the continuous cooperation and support when developing new features and helping us grow as a company! We couldn't do it without you :)
Easy to implement!
Commentaires : Great support, easy to use
Avantages :
Easy to implement Great support during implementation - and after go-live
Inconvénients :
Some users are not familiar with using apps ...
Réponse de l'équipe de Harba
il y a 4 ans
Henrik, thanks a lot for your review. It means a lot to us! P.S. Just a quick reminder - in case some of your marina visitors are not comfortable with apps, they can simply visit our harba.co/book page, find your marina there, and make a payment online. No need to download the app! :}
Helpful organizer
Commentaires : We have a small harbour, but it will make administrating easier.
Avantages :
Easy to use. Hope to use the harbour plan app more often. It is in estonian :)
Inconvénients :
Some bugs in the beginning, but nothing too serious.
Réponse de l'équipe de Harba
il y a 4 ans
Ingvar, thank you very much for your honest feedback about our HarbaMaster marina management software!
