--- description: Macaw : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Macaw - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour compagnie d'assurance](/directory/20035/insurance-agency/software) > [Macaw](/software/167497/macaw) # Macaw Canonical: https://fr.capterra.ca/software/167497/macaw Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/167497/macaw?page=2) > Plateforme open source pour les compagnies d'assurance avec des fonctionnalités de ventes, services, clients, campagnes, réclamations, etc. > > Conclusion : 22 utilisateurs lui ont donné la note de **3.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Macaw? Administrateurs agents généraux, gestionnaires de programmes, courtiers et agents indépendants. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.6/5** | 22 Avis | | Simplicité | 3.2/5 | D'après l'ensemble des avis | | Support client | 3.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 60% | (6/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Nest Innovative Solutions - **Pays**: Kolkata, Inde - **Fondé**: 2011 ## Contexte commercial - **Type de licence**: (Version d’essai gratuite) - **Public cible**: 11–50, 51–200, 201–500 - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Bahreïn, Canada, Inde, Koweït, Oman, Qatar, Émirats arabes unis, États-Unis ## Fonctionnalités - Assurance de biens et multirisque - Broker/Agent Portal - Devis - Facturation - Gestion de la souscription - Gestion des commissions - Gestion des contacts - Gestion des documents - Gestion des polices d'assurance - Gestion des renouvellements - Gestion des réclamations - Gestion des stratégies - Piste d'audit - Portail client - Rapports et analyses - Suivi des réclamations - Third-Party Integrations - Émission de stratégie - Évaluation des risques ## Intégrations (7 au total) - Act-On - Docmosis - Docusign - Google Analytics 360 - Mailgun - Microsoft 365 - PayPal ## Ressources d'aide - Service client/courriel - Support téléphonique - Support 24/7 (réponse directe) ## Category - [Logiciels pour compagnie d'assurance](https://fr.capterra.ca/directory/20035/insurance-agency/software) ## Catégories connexes - [Logiciels pour compagnie d'assurance](https://fr.capterra.ca/directory/20035/insurance-agency/software) - [Logiciels d'assurance](https://fr.capterra.ca/directory/20037/insurance-rating/software) - [Logiciels d'assurance commerciale](https://fr.capterra.ca/directory/31283/commercial-insurance/software) - [Logiciels d'assurances](https://fr.capterra.ca/directory/20036/insurance-policy/software) - [Logiciels d'assurance habitation](https://fr.capterra.ca/directory/31282/p%26c-insurance/software) ## Logiciels similaires 1. [Applied Epic](https://fr.capterra.ca/software/70671/applied-epic) — 4.2/5 (141 reviews) 2. [ePayPolicy](https://fr.capterra.ca/software/198072/epaypolicy) — 4.9/5 (247 reviews) 3. [Jenesis Software](https://fr.capterra.ca/software/119068/jenesis-software) — 4.7/5 (283 reviews) 4. [NowCerts](https://fr.capterra.ca/software/132779/nowcerts) — 4.8/5 (150 reviews) 5. [EZLynx](https://fr.capterra.ca/software/102928/ezlynx) — 3.7/5 (73 reviews) ## Avis ### "Entire suite for my MGA" — 4.0/5 > **T.J.** | *17 janvier 2019* | Assurance | Taux de recommandation : 9.0/10 > > **Avantages**: Cloud based solution with customizations for my needs from vendor allowed us to downsize our IT staff and keep on top of cyber trends at a much better ROI. > > **Inconvénients**: Learning the better way to do business. Our old ways were antiquated, but comfortable. > > The cost benefit analysis proved to be true and the platform allowed the business to go 100% virtual. This is impressive for a 20 year old MGA who has to deal with online sales, executive sales, producer sales, underwriting, customer classification, policy administration and claims. ----- ### "Account Specialist" — 4.0/5 > **Micheil** | *18 septembre 2019* | Assurance | Taux de recommandation : 4.0/10 > > **Avantages**: I like that it has finally come together and is becoming more user friendly for me and my team. > > **Inconvénients**: Though I now find it user friendly, I do not believe that it is user friendly to the average person. We get a lot of calls generated from clients who are unable to sort it out. > > It took a long time to get it to where it needed to be, but now it is pretty efficient. I do wish that changes or updates did not take a long as they do, but understand that it is a process. ----- ### "Feedback" — 3.0/5 > **Samantha** | *16 septembre 2019* | Assurance | Taux de recommandation : 5.0/10 > > **Avantages**: I do like that we can customize the features we want that cater to our business, since it's so niche. It has come a long way since we first started using the system. Our users seem to be getting used to and able to navigate easier. > > **Inconvénients**: Not sure if this is an internal problem, but it takes forever for system changes to be made when we have requests. There are still too many clicks/steps to accomplish certain simple tasks. Random issues seem to occur all of the time - payment info disappears, PT ledgers don't work, etc. When one issue is being resolved and fixed, another one occurs it seems. I don't like that I can't work in the early hours of the morning. The system is very slow and doesn't work efficiently until after 7AM. I work as early as 4AM some mornings and need it to be running smoothly. > > Overall experience is our company launched this system 2 years ago, and there has been a lot of progress. But it seems like a never ending road and we employees have to wait months for certain changes to take place. I don't know if that is program costs, meaning too expensive for our company? Above my pay grade. But the system is also up and down. The speed is not always there, and I have high speed internet with full access. I will say, it has gotten better as a user. But our clients still struggle with using it. ----- ### "Macaw Review" — 5.0/5 > **Chris** | *27 mai 2025* | Assurance | Taux de recommandation : 8.0/10 > > **Avantages**: I am really impressed with the calculations that Macaw can perform. We have a lot of rules and regulations for our rates, and Macaw is able to correctly provide the premium and taxes we need to provide to clients. > > **Inconvénients**: The main con about Macaw is the wait time for some of the dashboards. Most of the dashboards work provide the reports fast, but there are a couple that require a couple of minutes to provide the report, even with a reasonable size of data. > > I have a overall well experience with Macaw. It is a very helpful system that makes our company's daily activities very simple. ----- ### "Macaw User" — 5.0/5 > **Verified** | *6 juin 2025* | Assurance | Taux de recommandation : 10.0/10 > > **Avantages**: Well-designed, easy to learn, makes everyday tasks much more manageable, makes a difference day to day. > > **Inconvénients**: A few minor bugs at first. Although previous issues were fixed quickly, each new update tends to introduce unexpected bugs. > > Using Macaw has significantly improved productivity and simplified complex tasks. the support team is responsive and knowledgeable. Highly recommend. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/167497/macaw?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/167497/macaw) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées