--- description: servis.ai : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: servis.ai - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion des plaintes](/directory/30674/complaint-management/software) > [servis.ai](/software/167757/freeagent-network) # servis.ai Canonical: https://fr.capterra.ca/software/167757/freeagent-network Page : 1/4\ Suivant: [Page suivante](https://fr.capterra.ca/software/167757/freeagent-network?page=2) > Une plateforme de vente, de marketing et de service client basée sur le cloud qui aide les petites entreprises à développer des relations de qualité avec leurs clients. > > Conclusion : 71 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise servis.ai? FreeAgent CRM aide les petites entreprises à prendre de l'ampleur grâce à leur solution CRM basée sur le cloud. Gérez facilement les pistes, les contacts, les e-mails, les appels, les comptes et les offres et créez des rapports et des tableaux de bord personnalisés. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 71 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.9/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.8/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: FreeAgent Network - **Pays**: Campbell, É.-U. - **Fondé**: 2016 ## Contexte commercial - **À partir de**: 150,00 $ US - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000 - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais, espagnol, français - **Pays disponibles**: Canada, Royaume-Uni, États-Unis ## Fonctionnalités - Analyse prédictive - Automatisation du marketing - Base de données de clients - Campagnes de drip marketing - Communication multicanal - Confirmations/Reminders - Conforme HIPAA - Contacts partagés - Distribution de leads - Définition des priorités - Fonctions pour secteur de l'assurance - Gestion des activités commerciales - Gestion des campagnes - Gestion des clients - Gestion des commissions - Gestion des contacts - Gestion des courriels - Gestion des documents - Gestion des flux de travail - Gestion des leads - Gestion des listes d'appels - Gestion des modèles - Gestion des opportunités - Gestion des pipelines - Gestion des rendez-vous - Gestion des tâches - Gestion du pipeline de ventes - Gestion du territoire - Intelligence artificielle et apprentissage automatique - Intégration des employés - Logiciels CRM (gestion de la relation client) - Marketing par courriel - Mesure des performances - Modèles de courriels - Outils de collaboration - Personnalisation - Planification - Planification des rendez-vous - Portail des patients - Rappels - Rapports et analyses - Rapports et statistiques - Real-Time Notifications - Recherche/Filtre - Replanification - Saisie de données - Segmentation de la clientèle - Suivi des clics - Suivi des interactions - Third-Party Integrations ... et 33 fonctionnalités supplémentaires ## Intégrations (160 au total) - AWS Lambda - ActiveCampaign - Acuity Scheduling - Agile CRM - Aircall - Airtable - Amazon S3 - Apollo - Asana - Athena Quotient - Azure DevOps - BambooHR - Basecamp - BigCommerce - Bind ERP ... et 145 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels de gestion des plaintes](https://fr.capterra.ca/directory/30674/complaint-management/software) ## Catégories connexes - [Logiciels de gestion des plaintes](https://fr.capterra.ca/directory/30674/complaint-management/software) - [Outils de relation client](https://fr.capterra.ca/directory/30906/customer-engagement/software) - [Plateformes de service client](https://fr.capterra.ca/directory/22/customer-service/software) - [Logiciels de channel management](https://fr.capterra.ca/directory/30678/channel-management/software) - [Logiciels d'engagement commercial](https://fr.capterra.ca/directory/32195/sales-engagement-platform/software) ## Logiciels similaires 1. [Pipedrive](https://fr.capterra.ca/software/132666/pipedrive) — 4.5/5 (3042 reviews) 2. [Bitrix24](https://fr.capterra.ca/software/113540/bitrix24) — 4.2/5 (984 reviews) 3. [EngageBay CRM](https://fr.capterra.ca/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) 4. [Spotler CRM](https://fr.capterra.ca/software/88929/really-simple-systems-crm) — 4.4/5 (453 reviews) 5. [Agile CRM](https://fr.capterra.ca/software/135148/agile-crm) — 4.1/5 (524 reviews) ## Avis ### "Nicest CRM people and product" — 5.0/5 > **Elsa Louise** | *11 décembre 2019* | Divertissement | Taux de recommandation : 10.0/10 > > **Avantages**: The service itself reflects the wonderful people who created it and work for the company. It is easy to use and super customizable. > > **Inconvénients**: Nothing comes to mind yet\! I foresee any issue we run into being fixed in a timely manner by the company. > > The customer service has been impeccable with Free Agent from the start. I was dealing with delays on my end getting approval etc. and they were patient and so responsive to any and all questions I had. ----- ### "Organization made easy" — 5.0/5 > **Leslee** | *10 décembre 2019* | Édition | Taux de recommandation : 10.0/10 > > **Avantages**: I needed an easy but thorough way to keep track of all of my clients/our clients in our business. It gives me all the details I need when looking for what I need, who I need, and where I'm at in the sale process. > > **Inconvénients**: Sometimes when searching for contacts it will just take start searching when you type one letter and not let you finish the name so you have to redo it. And I wish there was a way to mass email like mail chimp but without having to purchase another software service. > > When selling ads, often you have to touch clients multiple times to make the sale, so I love that all my activity is documented so I can see who I still need to be contacting. ----- ### "Perfectly adequate, user-friendly starter CRM software with excellent training/support for very small businesses." — 3.0/5 > **Tom** | *3 juillet 2018* | Cabinets médicaux | Taux de recommandation : 8.0/10 > > **Avantages**: Customer support \& initial training was very good, individualized, patient, and responsive, even before I had committed to purchase. More features than I use or need for my small start-up. > > **Inconvénients**: Search function is sometimes laborious; difficulty refining search parameters. Inability to delete contacts that are no longer needed. ----- ### "New Business set up and integration with Free Agent" — 5.0/5 > **Lindsey** | *10 février 2021* | Services aux consommateurs | Taux de recommandation : 10.0/10 > > **Avantages**: We utilize all functions of free agent but the best part of this CRM is the ability to completely customize our portal to our specific needs without having to keep a lot of unused features. Very streamline and efficient. > > **Inconvénients**: Nothing to dislike. This software has exceeded all expectations. > > Setup has been very collaborative and accommodating to our schedule as a growing business. Free Agent is easy to use and has saved us a ton of time on a daily basis. ----- ### "Fantastic Software to Help Stay Connected to Clients & Prospects\!\!\!" — 4.0/5 > **Craig** | *12 décembre 2019* | Assurance | Taux de recommandation : 10.0/10 > > **Avantages**: I was looking for something to stay in front of my clients and prospects when I purchased this product. Over the course of 18 months they have added so many features and enhancements that I would never have expected. I haven't quite got them all down yet on how to use, but I'm getting there and the support staff is top notch\! They get back to you right away, check up on you after they help with your issue, and all around make the software much more enjoyable to use. You won't find a better CRM for the money. > > **Inconvénients**: The only negative thing I found with this software is how many different times I have to put in peoples information in different areas. It should just transfer over. > > Great product, EXCELLENT customer service. You won't find anything comparable to this for the price. ----- Page : 1/4\ Suivant: [Page suivante](https://fr.capterra.ca/software/167757/freeagent-network?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/167757/freeagent-network) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées