--- description: Anthill : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Anthill - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels CRM](/directory/2/customer-relationship-management/software) > [Anthill](/software/167962/anthill-crm) # Anthill Canonical: https://fr.capterra.ca/software/167962/anthill-crm Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/167962/anthill-crm?page=2) > Anthill est un CRM centré sur les processus, qui permet aux entreprises de gérer le parcours unique de leurs clients à travers les équipes de vente, d'administration et de support. > > Conclusion : 24 utilisateurs lui ont donné la note de **5.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Anthill? Toute entreprise qui a besoin de personnel pour interagir avec les clients par le biais d'un processus de vente et de support. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **5.0/5** | 24 Avis | | Simplicité | 4.9/5 | D'après l'ensemble des avis | | Support client | 5.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.9/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.9/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 100% | (10/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Anthill - **Pays**: Leeds, R.-U. - **Fondé**: 2011 ## Contexte commercial - **À partir de**: 55,00 £ - **Type de licence**: (Version d’essai gratuite) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Irlande, Royaume-Uni, États-Unis ## Fonctionnalités - Accès mobile - Automatisation des processus d'affaires - Base de données de clients - Configuration des workflows - Contrôle du processus d'approbation - Contrôles/Permissions d'accès - Devis - Gestion des contacts - Gestion des courriels - Gestion des documents - Gestion des flux de travail - Gestion des formulaires - Gestion des leads - Gestion des opportunités - Gestion des pipelines - Gestion des tâches - Gestion du pipeline de ventes - Importation et exportation de données - Mesure des performances - Outils de collaboration - Prévision - Qualification de leads - Rapports et analyses - Recherche/Filtre - Segmentation - Stockage de documents - Suivi de la conformité - Suivi des interactions - Third-Party Integrations ## Intégrations (7 au total) - Campaign Monitor by Marigold - Google Analytics 360 - SendGrid - Unbounce - WordPress - Xero - Zapier ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique ## Category - [Logiciels CRM](https://fr.capterra.ca/directory/2/customer-relationship-management/software) ## Catégories connexes - [Logiciels CRM](https://fr.capterra.ca/directory/2/customer-relationship-management/software) - [Logiciels de forces de vente](https://fr.capterra.ca/directory/12/sales-force-automation/software) - [Logiciels de workflow](https://fr.capterra.ca/directory/30091/workflow-management/software) - [Logiciels de suivi commercial](https://fr.capterra.ca/directory/32744/sales-tracking/software) - [Logiciels de gestion des cas d'assistance](https://fr.capterra.ca/directory/32623/it-ticketing-systems-software/software) ## Logiciels similaires 1. [Zoho CRM](https://fr.capterra.ca/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 2. [Capsule](https://fr.capterra.ca/software/124041/capsule) — 4.5/5 (167 reviews) 3. [monday.com](https://fr.capterra.ca/software/147657/monday-com) — 4.6/5 (5726 reviews) 4. [Bitrix24](https://fr.capterra.ca/software/113540/bitrix24) — 4.2/5 (984 reviews) 5. [Accelo](https://fr.capterra.ca/software/135686/accelo) — 4.5/5 (174 reviews) ## Avis ### "Feedback" — 5.0/5 > **Duncan** | *7 août 2018* | Services financiers | Taux de recommandation : 10.0/10 > > **Avantages**: The ease of navigation and customer support > > **Inconvénients**: I cannot find a con, however phone and account software integration are on the way, which is something that Anthill recognised before we brought it to their attention > > Organic Insurance has now been using Anthill for over 6.5 years and quite simply we would be lost without it. Financial services, specifically the insurance sector, has many levels of process, compliance and third party sites. Anthill, through Rep and his teams knowledge of the product, has been tailor made to our individual business requirements. This has been adapted many times since we started as we have grown and developed. There would be no hesitation regarding recommending the product regardless of the business activity. ----- ### "A welcome breath of fresh air" — 5.0/5 > **Mark** | *19 janvier 2018* | Vente au détail | Taux de recommandation : 10.0/10 > > **Avantages**: The platform has become a firm favorite of our 600+ users. Used across the whole business to enable us to deliver exceptional service and maximise sales. Through the platform and its integration with several other parts of our business we have been able to unify the user experience, drive a single customer view and implement and manage process change with confidence. The platform has driven sales through process management , helping our users to deliver the experience we expect. This visibility to the management teams of the sales and operational processes has been a key factor in our growth whilst improving service levels. The support delivered by the team is exceptional maintaining the platforms high availability whilst treating every request we throw at them as an opportunity to prove that they excel at what they do. > > A platform for growth that enables me to be confident in developing and refining business improvements. The software's flexibility combined with the unparalleled support received from the team is unique. CRM is not something that can fully describe the platforms capabilities, able to cope with both the volume of usage and the need for specific requirements in their stride. ----- ### "We have been using the Anthill platform for around 3 years now for 3 different clients." — 4.0/5 > **Isabelle** | *13 juin 2018* | Taux de recommandation : 7.0/10 > > **Avantages**: Anthill supports our needs from a CRM point of view and is always willing to discuss with us potential new functionality. It also has a design facility for email marketing. The platform has a good customer support who is prompt in handling any query we might have. > > **Inconvénients**: There is no telephone number for customer support - sometimes feel that we could resolve issues quicker on the phone. > > Helping our end client. ----- ### "Great software and a cracking team" — 5.0/5 > **Chris** | *26 février 2020* | Vente au détail | Taux de recommandation : 9.0/10 > > **Avantages**: The streamlined approach for users, the way it organises processes giving structure and flow to ensure the correct information is captured at the right time. The way the Anthill Team are always open to new ideas or adaptions to the platform to help us get the most from it. > > **Inconvénients**: All the process flows start with a contact as the object (at the moment) which doesn't always work. > > We’ve only just started our journey with Anthill but are already started seeing measurable improvements in our operations and processes as a result of the improved accuracy that Anthill provides. We’ve increased productivity in our ordering team by 44%, knocked a week off our product launch timeline and are providing our Sales Staff with more of the information they need and less of what they don’t. In the pipeline we have improvements that utilize the platform’s flexibility and customisations to deliver cost savings by amalgamating overlapping software packages into Anthill delivering the benefits of a one-stop-shop for staff without the issues of a one-size-fits-no-one approach. Working with Anthill has been straight forward and hugely beneficial. They are interested in what you want to achieve and have the technical expertise to get you there. ----- ### "Amazing customer service and support" — 5.0/5 > **Tina** | *11 juillet 2023* | Matériaux de construction | Taux de recommandation : 10.0/10 > > **Avantages**: The customer service and support is outstanding. The staff are very friendly, fun, helpful and knowledgeable. Always ready to try and help find solutions to make the business run easier and find the information you need easily. > > **Inconvénients**: I would like to be able to make small changes to the system myself, like adding heading to drop down lists. > > The previous company I worked with had Anthill and when the MD bought a new company I was part of the team that worked with the Anthill team to set up what we needed. The system is always evolving and they take on ideas and suggestions that will help move your company forward.The staff that work there are like friends and nothing is too much or too little for them. Thank you for everything you do for us. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/167962/anthill-crm?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/167962/anthill-crm) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées