--- description: Spiro : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Spiro - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels CRM](/directory/2/customer-relationship-management/software) > [Spiro](/software/167974/spiro) # Spiro Canonical: https://fr.capterra.ca/software/167974/spiro Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/167974/spiro?page=2) > Une nouvelle approche du CRM (une gestion proactive des relations) qui aide les équipes des ventes à travailler plus intelligemment et à conclure plus d'affaires. > > Conclusion : 32 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Spiro? Équipes de vente dans les entreprises B2B de taille moyenne. Parmi les clients de ce produit figurent des entreprises dans les secteurs de la fabrication, de l'assurance, de la finance, de l'immobilier, de la logistique, des logiciels et bien d'autres. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 32 Avis | | Simplicité | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Spiro Technologies - **Pays**: Boston, É.-U. - **Fondé**: 2014 ## Contexte commercial - **À partir de**: 12 000,00 $ US - **Public cible**: 11–50, 51–200, 201–500, 501–1 000 - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Accès mobile - Alertes/Notifications - Base de données de clients - Champs personnalisables - Devis - Gestion des activités commerciales - Gestion des contacts - Gestion des courriels - Gestion des flux de travail - Gestion des leads - Gestion des opportunités - Gestion des pipelines - Gestion des tâches - Gestion du pipeline de ventes - Importation et exportation de données - Mesure des performances - Notes et commentaires - Prévision - Rapports et analyses - Rapports personnalisables - Segmentation - Stockage de documents - Suivi des interactions - Tableau de bord d'activités - Third-Party Integrations ## Intégrations (31 au total) - Amazon S3 - Asana - Calendly - Constant Contact - Dropbox Business - Gmail - Google Calendar - Google Contacts - Google Docs - Google Drive - Google Forms - Google Sheets - Gravity Forms - Help Scout - HubSpot Marketing Hub ... et 16 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique ## Category - [Logiciels CRM](https://fr.capterra.ca/directory/2/customer-relationship-management/software) ## Catégories connexes - [Logiciels CRM](https://fr.capterra.ca/directory/2/customer-relationship-management/software) - [Logiciels de forces de vente](https://fr.capterra.ca/directory/12/sales-force-automation/software) - [Logiciels de suivi commercial](https://fr.capterra.ca/directory/32744/sales-tracking/software) ## Logiciels similaires 1. [HubSpot Sales Hub](https://fr.capterra.ca/software/140219/hubspot-saleshub) — 4.5/5 (497 reviews) 2. [Copper](https://fr.capterra.ca/software/141642/copper) — 4.4/5 (622 reviews) 3. [Salesforce Sales Cloud](https://fr.capterra.ca/software/61368/salesforce) — 4.4/5 (18768 reviews) 4. [EngageBay CRM](https://fr.capterra.ca/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) 5. [PandaDoc](https://fr.capterra.ca/software/131735/pandadoc) — 4.5/5 (1243 reviews) ## Avis ### "Beginner friendly, easy to use and keeps me organized\!" — 4.0/5 > **Nicole** | *29 septembre 2022* | Production alimentaire | Taux de recommandation : 10.0/10 > > **Avantages**: It's so easy to use and learn. It keeps me extremely organized with contacts, leads, pipeline and customer information. > > **Inconvénients**: I wish I could connect Sales Navigator in some way to Spiro. > > I am new to sales (about a year and a half in) and Spiro has really helped me learn and organize my leads with where they are in the pipeline. The assistant has become my right hand in remembering when to rebook contracts, reach out on renegotiation and when to close my lead lost. ----- ### "We're very happy with Spiro. Beats the hell out of SalesForce\!" — 5.0/5 > **Spencer** | *4 novembre 2021* | Logiciels | Taux de recommandation : 10.0/10 > > **Avantages**: Simplicity, ease of use. Mobile app to work on the go and make calls from Mobile App > > **Inconvénients**: It's so much easier to use than SalesForce it actually took me a couple days to get used to how easy it is to navigate. Not sure if that's a Con lol > > It's been great. I've never gone through a CRM transfer but it was surprisingly easy. They took the heavy lifting off of us which was nice ----- ### "Good and Bad. Some things we love, some things we don't." — 3.0/5 > **Athena** | *5 janvier 2018* | Santé, bien-être et fitness | Taux de recommandation : 5.0/10 > > **Avantages**: The App. Tracking business won and who is sending the business. Ability to connect contacts under company. > > **Inconvénients**: We're missing notes and some notes are duplicated under the wrong providers. It's difficult to sort a report and there are a lot of unnecessary fields in the reports. Limited reports available through the app. On certain screens, you can't use the "Tab" button to move from field to field. > > I was able to express my Pros and Cons of the product I've been using. I spoke on behalf of myself and my colleague, who is also using Spiro. ----- ### "Amazing Support. Easy to Use/Customize. Spiro Assistant = Brilliant." — 5.0/5 > **Mary** | *26 août 2019* | Produits pharmaceutiques | Taux de recommandation : 10.0/10 > > **Avantages**: I'm a huge fan, mostly because I have used very expensive tools out there on the market. Compared to Spiro, they are extremely time intensive to set up with very limited support. What I love most is the support team at Spiro. They are extremely responsive and patient\! They made the on-boarding process very easy. I was able to add my customizations easily and integrate with other tools with limited effort. My all time favorite feature is the Spiro assistant. This is great for inbound leads via email. > > **Inconvénients**: I think this is more of a learning curve - the reporting section is really rich in detail and I just don't have time to sit with all the different reports. > > We use Spiro to organize leads, track the progressions, and house the data for all our accounts. Overall, the tool has been easy to use and easy to customize. ----- ### "My experience with Spiro so far has been very good." — 4.0/5 > **Utilisateur vérifié** | *13 juillet 2018* | Services financiers | Taux de recommandation : 10.0/10 > > **Avantages**: I like the ease of use. I like the fact that Spiro is very engaged on a daily basis with customer support. We are not the most easy company to work with as our demands can be much but Spiro is always responsive to any of the requests we have and are very communicative throughout the process. > > **Inconvénients**: There really isn't much that I don't like about the software. If you want to set up a campaign and select multiple contacts/pages, you can only do it one page at a time instead of selecting "select all". Very minor issue. > > Obviously the tracking of prospects and activity by the sales team, both inside and out. The proactive interaction with the Spiro team in helping us maximize the capability of the platform so we can best utilize the field sales team time on a daily basis. Overall very pleased with the platform and support from Spiro. ----- Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/167974/spiro?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/167974/spiro) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées