--- description: ZoomInfo Sales : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ZoomInfo Sales - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de génération de prospects](/directory/30963/lead-generation/software) > [ZoomInfo Sales](/software/168264/ZoomInfo-sales) # ZoomInfo Sales Canonical: https://fr.capterra.ca/software/168264/ZoomInfo-sales Page : 1/14\ Suivant: [Page suivante](https://fr.capterra.ca/software/168264/ZoomInfo-sales?page=2) > Solution basée sur le cloud qui aide les entreprises à améliorer leurs opérations de marketing grâce à la gestion de bases de données, l'affectation des tâches, etc. > > Conclusion : 320 utilisateurs lui ont donné la note de **4.1/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise ZoomInfo Sales? Une plateforme de génération de leads basée sur le cloud qui aide les entreprises de toutes tailles à rationaliser les processus de flux de travail et à améliorer les opérations de marketing, grâce à l'administration de bases de données, à l'affectation des tâches, etc. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.1/5** | 320 Avis | | Simplicité | 4.3/5 | D'après l'ensemble des avis | | Support client | 3.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: ZoomInfo - **Pays**: Vancouver, É.-U. - **Entreprise fondée en**: 2000 ## Contexte commercial - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Allemagne, Australie, Canada, Espagne, Finlande, France, Irlande, Nouvelle-Zélande, Pays-Bas, Portugal, Royaume-Uni, Suisse, Suède, États-Unis ## Fonctionnalités - Alertes/Notifications - Analyse de la concurrence - Analyse prédictive - Automatisation du marketing - Base de données de contacts - Communication multicanal - Content marketing - Données d'intention - Définition des priorités - Gestion de la communication - Gestion des campagnes - Gestion des contacts - Gestion des flux de travail - Gestion des leads - Gestion des pipelines - Gestion du pipeline de ventes - Génération de leads - Génération de leads B2B - Identification du compte cible - Importation et exportation de données - Intelligence conversationnelle - Lead nurturing - Logiciels CRM (gestion de la relation client) - Multi-Channel Attribution - Notifications de leads - Outils de prospection - Profils de clients - Qualification de leads - Rapports et analyses - Recherche/Filtre - Saisie de leads - Segmentation de la clientèle - Segmentation de leads - Suivi des interactions - Suivi des visiteurs de sites web - Tableau de bord - Tableau de bord d'activités - Third-Party Integrations ## Intégrations (17 au total) - Bullhorn ATS & CRM - Dynamics 365 - Dynamics 365 Business Central - Google Analytics 360 - HubSpot CRM - JobDiva - Marketo Engage - Oracle Eloqua Marketing Automation - Outreach - Pipedrive - Salesforce Marketing Cloud Account Engagement - Salesforce Sales Cloud - Salesloft - Slack - Snowflake ... et 2 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels de génération de prospects](https://fr.capterra.ca/directory/30963/lead-generation/software) ## Catégories connexes - [Logiciels de génération de prospects](https://fr.capterra.ca/directory/30963/lead-generation/software) - [Logiciels CDP (Customer Data Platform)](https://fr.capterra.ca/directory/31334/customer-data-platform/software) - [Logiciels d'intention achat](https://fr.capterra.ca/directory/32055/buyer-intent/software) - [Logiciels de lead management](https://fr.capterra.ca/directory/30017/lead-management/software) - [Logiciels de lead scoring](https://fr.capterra.ca/directory/32276/predictive-lead-scoring/software) ## Logiciels similaires 1. [HubSpot Marketing Hub](https://fr.capterra.ca/software/171840/hubspot-marketing) — 4.5/5 (6244 reviews) 2. [Seamless](https://fr.capterra.ca/software/207295/seamless-ai) — 4.5/5 (568 reviews) 3. [useArtemis](https://fr.capterra.ca/software/1035603/useartemis) — 4.7/5 (171 reviews) 4. [Dripify](https://fr.capterra.ca/software/215082/dripify) — 4.7/5 (477 reviews) 5. [Cognism](https://fr.capterra.ca/software/169083/cognism) — 4.7/5 (260 reviews) ## Avis ### "Reliable Sales Prospecting Platform" — 4.0/5 > **Bill** | *30 juin 2026* | Services et technologies de l'information | Taux de recommandation : 7.0/10 > > **Avantages**: ZoomInfo Sales made it much easier and quicker to find new prospects. The contact database is extensive, and the filters helped us build targeted lead lists quickly, saving time compared to researching companies manually. > > **Inconvénients**: The contact database wasn't always accurate, especially for Canadian companies. Some contacts were outdated or no longer with the organization, so we still had to spend time verifying leads before reaching out. > > We've been using ZoomInfo Sales for about four years, and overall it's been a valuable tool for lead generation and prospecting. It has helped us identify new opportunities and save time building prospect lists. While we're happy with the platform, we'd like to see better coverage and more accurate contact data for Canadian businesses, as that's where we've noticed the biggest gaps. ----- ### "Contact's info sadly lacking" — 3.0/5 > **Guy** | *26 mars 2025* | Marketing et publicité | Taux de recommandation : 5.0/10 > > **Avantages**: It did have a reasonable amount of contact info for US > > **Inconvénients**: About 30% of the contacts either didnt have any contact info or most was missing. Especially it seems blank on anyone off-shore in Caribbean. ----- ### "Great Sales enablement platform." — 4.0/5 > **Eric** | *15 décembre 2025* | Services et technologies de l'information | Taux de recommandation : 8.0/10 > > **Avantages**: Very useful for contact data and for pushing contacts to my CRM. I enjoy the fact that it also gives you scoops and intent signals on companies you are trying to prospect. > > **Inconvénients**: The login window for the extension or even to get on the platform, it takes ages to load and bugs out all the time. > > Solid platform with great data and insights on everything you need when you are prospecting your ICP'S. ----- ### "Highly Aggressive Commercial Terms, Disappointing Product – SME Buyers Beware" — 1.0/5 > **george** | *21 mai 2025* | Construction | Taux de recommandation : 0.0/10 > > **Avantages**: In fairness, the user interface is well presented, and the breadth of integrations and feature marketing is impressive on paper. The onboarding process was structured, and initial contact with their sales team was professionally handled. > > **Inconvénients**: The reality of using the product was a sharp contrast to its presentation. The intent data, heavily marketed as a core value proposition, proved consistently inaccurate and ultimately unusable by our outbound team. Despite significant internal efforts, we saw little to no meaningful return, and our team quickly stopped using the platform altogether. Far more concerning, however, is ZoomInfo's commercial posture. Despite providing a written communication confirming that our renewal had been voided, they later reversed their position and began aggressively pursuing payment for a further year of service. This is despite full knowledge that we do not use, and do not want, the product. Their actions demonstrate a complete absence of commercial integrity and reflect a business model built on rigid enforcement rather than value delivery. Their pricing tactics are similarly problematic – initial proposals run into five figures per month, only to be heavily discounted under pressure. Even at the reduced rate, the product failed to justify its cost. Their entire operation appears structured to extract maximum revenue with minimal accountability, and to lock businesses into unfavourable terms with no regard for the actual experience or outcome. > > Our experience with ZoomInfo has been overwhelmingly negative. We engaged in good faith, found the product lacking, attempted to exit appropriately, and were then subjected to aggressive and inflexible enforcement, despite ZoomInfo having confirmed in writing that the renewal was void. They have since ignored that position entirely. This feels less like a technology partner and more like a commercial trap. Their approach appears intentionally structured to exploit SMEs who may lack the legal resources to contest their tactics. The level of customer care is virtually nonexistent, and any conversation quickly turns contractual. For additional context, their Trustpilot rating is currently 1.6 out of 5. That alone should serve as a significant warning to others. Our recommendation is simple: avoid ZoomInfo. There are better products, better commercial practices, and better companies to deal with. ----- ### "The perfect way to understand your prospects." — 5.0/5 > **Patrick** | *24 mai 2026* | Marketing et publicité | Taux de recommandation : 9.0/10 > > **Avantages**: Zoominfo is a great way to go deep into any contact or organization that you are interested in connecting with. It has a wealth of features such as intent signals, and a great depth of data. > > **Inconvénients**: It's a great product but you need to put in the time and effort to get a good return on the annual cost. > > We've used ZoomInfo for several years. It's been vital for us to build out our contact database and to better understand the dynamics within our potential customers. ----- Page : 1/14\ Suivant: [Page suivante](https://fr.capterra.ca/software/168264/ZoomInfo-sales?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/168264/ZoomInfo-sales) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées