--- description: ZoomInfo Sales : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ZoomInfo Sales - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de lead management](/directory/30017/lead-management/software) > [ZoomInfo Sales](/software/168264/zoominfo-sales) # ZoomInfo Sales Canonical: https://fr.capterra.ca/software/168264/zoominfo-sales Page : 1/14\ Suivant: [Page suivante](https://fr.capterra.ca/software/168264/zoominfo-sales?page=2) > Solution basée sur le cloud qui aide les entreprises à améliorer leurs opérations de marketing grâce à la gestion de bases de données, l'affectation des tâches, etc. > > Conclusion : 317 utilisateurs lui ont donné la note de **4.1/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise ZoomInfo Sales? Une plateforme de génération de leads basée sur le cloud qui aide les entreprises de toutes tailles à rationaliser les processus de flux de travail et à améliorer les opérations de marketing, grâce à l'administration de bases de données, à l'affectation des tâches, etc. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.1/5** | 317 Avis | | Simplicité | 4.3/5 | D'après l'ensemble des avis | | Support client | 3.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: ZoomInfo - **Pays**: Vancouver, É.-U. - **Fondé**: 2000 ## Contexte commercial - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Allemagne, Australie, Canada, Espagne, Finlande, France, Irlande, Nouvelle-Zélande, Pays-Bas, Portugal, Royaume-Uni, Suisse, Suède, États-Unis ## Fonctionnalités - Alertes/Notifications - Analyse de la concurrence - Analyse prédictive - Automatisation du marketing - Base de données de contacts - Communication multicanal - Content marketing - Données d'intention - Définition des priorités - Gestion de la communication - Gestion des campagnes - Gestion des contacts - Gestion des flux de travail - Gestion des leads - Gestion des pipelines - Gestion du pipeline de ventes - Génération de leads - Génération de leads B2B - Identification du compte cible - Importation et exportation de données - Intelligence conversationnelle - Lead nurturing - Logiciels CRM (gestion de la relation client) - Multi-Channel Attribution - Notifications de leads - Outils de prospection - Profils de clients - Qualification de leads - Rapports et analyses - Recherche/Filtre - Saisie de leads - Segmentation de la clientèle - Segmentation de leads - Suivi des interactions - Suivi des visiteurs de sites web - Tableau de bord - Tableau de bord d'activités - Third-Party Integrations ## Intégrations (17 au total) - Bullhorn ATS & CRM - Dynamics 365 - Dynamics 365 Business Central - Google Analytics 360 - HubSpot CRM - JobDiva - Marketo Engage - Oracle Eloqua Marketing Automation - Outreach - Pipedrive - SalesLoft - Salesforce Marketing Cloud Account Engagement - Salesforce Sales Cloud - Slack - Snowflake ... et 2 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels de lead management](https://fr.capterra.ca/directory/30017/lead-management/software) ## Catégories connexes - [Logiciels de génération de prospects](https://fr.capterra.ca/directory/30963/lead-generation/software) - [Logiciels CDP (Customer Data Platform)](https://fr.capterra.ca/directory/31334/customer-data-platform/software) - [Logiciels d'intention achat](https://fr.capterra.ca/directory/32055/buyer-intent/software) - [Logiciels de lead management](https://fr.capterra.ca/directory/30017/lead-management/software) - [Logiciels de lead scoring](https://fr.capterra.ca/directory/32276/predictive-lead-scoring/software) ## Logiciels similaires 1. [HubSpot Marketing Hub](https://fr.capterra.ca/software/171840/hubspot-marketing) — 4.5/5 (6220 reviews) 2. [Seamless](https://fr.capterra.ca/software/207295/seamless-ai) — 4.5/5 (487 reviews) 3. [Dripify](https://fr.capterra.ca/software/215082/dripify) — 4.7/5 (476 reviews) 4. [useArtemis](https://fr.capterra.ca/software/1035603/useartemis) — 4.7/5 (171 reviews) 5. [Cognism](https://fr.capterra.ca/software/169083/cognism) — 4.7/5 (255 reviews) ## Avis ### "Contact's info sadly lacking" — 3.0/5 > **Guy** | *26 mars 2025* | Marketing et publicité | Taux de recommandation : 5.0/10 > > **Avantages**: It did have a reasonable amount of contact info for US > > **Inconvénients**: About 30% of the contacts either didnt have any contact info or most was missing. Especially it seems blank on anyone off-shore in Caribbean. ----- ### "Great Sales enablement platform." — 4.0/5 > **Eric** | *15 décembre 2025* | Services et technologies de l'information | Taux de recommandation : 8.0/10 > > **Avantages**: Very useful for contact data and for pushing contacts to my CRM. I enjoy the fact that it also gives you scoops and intent signals on companies you are trying to prospect. > > **Inconvénients**: The login window for the extension or even to get on the platform, it takes ages to load and bugs out all the time. > > Solid platform with great data and insights on everything you need when you are prospecting your ICP'S. ----- ### "ZoomInfo-Top Data for a Reason" — 4.0/5 > **Nolan** | *4 juin 2025* | Immobilier | Taux de recommandation : 7.0/10 > > **Avantages**: There is a reason why ZoomInfo has been the top company for business prospecting, and they have a massive database of contacts. Having the contacts is key and that was our biggest factor in using ZoomInfo. We were able to quickly and relatively accurately identify target companies and contacts within all of our markets across the country. > > **Inconvénients**: Cost. Zoom Info, while they have the data, are also the highest price point vendor from our research and it's incredibly prohibitive for smaller businesses to utilize. That may be their intention as they seem more geared towards larger sales orgs. I also noted that for some accounts, their contact data hadn't been updated recently. > > Overall we were happy with ZoomInfo for the most part. It allowed some complex searches and customization for a niche industry in real estate, but ultimately we ran into issues with the accuracy of the data and the ability to find contacts. I wouldn't blame this on ZoomInfo however, more so the industry. Overall, their platform and Market Intelligence features were widely used on our team and we were able to source good results and updates from the search\! ----- ### "Solid prospecting database" — 4.0/5 > **Utilisateur vérifié** | *9 février 2026* | Logiciels | Taux de recommandation : 6.0/10 > > **Avantages**: Access to contact info, company info and other data relevant to prospecting new customers. The ability to have it live in CRM is nice. > > **Inconvénients**: As with other similar services one challenge is accurate data on private companies and stale data, especially from smaller orgs. > > Overall good experience, certainly better than not having it and does save time when creating account plans and PG strategies. ----- ### "Highly Aggressive Commercial Terms, Disappointing Product – SME Buyers Beware" — 1.0/5 > **george** | *21 mai 2025* | Construction | Taux de recommandation : 0.0/10 > > **Avantages**: In fairness, the user interface is well presented, and the breadth of integrations and feature marketing is impressive on paper. The onboarding process was structured, and initial contact with their sales team was professionally handled. > > **Inconvénients**: The reality of using the product was a sharp contrast to its presentation. The intent data, heavily marketed as a core value proposition, proved consistently inaccurate and ultimately unusable by our outbound team. Despite significant internal efforts, we saw little to no meaningful return, and our team quickly stopped using the platform altogether. Far more concerning, however, is ZoomInfo's commercial posture. Despite providing a written communication confirming that our renewal had been voided, they later reversed their position and began aggressively pursuing payment for a further year of service. This is despite full knowledge that we do not use, and do not want, the product. Their actions demonstrate a complete absence of commercial integrity and reflect a business model built on rigid enforcement rather than value delivery. Their pricing tactics are similarly problematic – initial proposals run into five figures per month, only to be heavily discounted under pressure. Even at the reduced rate, the product failed to justify its cost. Their entire operation appears structured to extract maximum revenue with minimal accountability, and to lock businesses into unfavourable terms with no regard for the actual experience or outcome. > > Our experience with ZoomInfo has been overwhelmingly negative. We engaged in good faith, found the product lacking, attempted to exit appropriately, and were then subjected to aggressive and inflexible enforcement, despite ZoomInfo having confirmed in writing that the renewal was void. They have since ignored that position entirely. This feels less like a technology partner and more like a commercial trap. Their approach appears intentionally structured to exploit SMEs who may lack the legal resources to contest their tactics. The level of customer care is virtually nonexistent, and any conversation quickly turns contractual. For additional context, their Trustpilot rating is currently 1.6 out of 5. That alone should serve as a significant warning to others. Our recommendation is simple: avoid ZoomInfo. There are better products, better commercial practices, and better companies to deal with. ----- Page : 1/14\ Suivant: [Page suivante](https://fr.capterra.ca/software/168264/zoominfo-sales?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/168264/zoominfo-sales) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées