--- description: thinQ : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: thinQ - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Systèmes téléphoniques](/directory/30084/telephony/software) > [thinQ](/software/168289/thinq) # thinQ Canonical: https://fr.capterra.ca/software/168289/thinq > thinQ offre un contrôle complet sur chaque aspect des communications entrantes et sortantes des entreprises via une plateforme cloud puissante. > > Conclusion : 5 utilisateurs lui ont donné la note de **5.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise thinQ? Opérateurs indépendants, fournisseurs de VoIP, entreprises dédiées aux entreprises, call centers, collèges, hôpitaux. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **5.0/5** | 5 Avis | | Simplicité | 5.0/5 | D'après l'ensemble des avis | | Support client | 5.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 5.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 100% | (10/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: thinQ - **Pays**: Raleigh, É.-U. - **Fondé**: 2009 ## Contexte commercial - **À partir de**: 0,01 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: 2–10, 11–50, 51–200, 201–500 - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Canada, Royaume-Uni, États-Unis ## Fonctionnalités - Alertes/Notifications - Audio/Video Conferencing - CTI (couplage téléphonie informatique) - Clavardage et messagerie - Distribution automatique des appels - Enregistrement des appels - Extensions virtuelles - Gestion de la communication - Gestion des centres d'appel - Groupes d'appel - IVR - Liaisons SIP - Rapports et analyses - Rapports et statistiques - Routage des appels - Suivi des appels - Tableau de bord d'activités - Third-Party Integrations - VoIP ## Intégrations (5 au total) - 3CX - Asterisk - Plivo - SignalWire - Twilio ## Ressources d'aide - Service client/courriel - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Systèmes téléphoniques](https://fr.capterra.ca/directory/30084/telephony/software) ## Catégories connexes - [Systèmes téléphoniques](https://fr.capterra.ca/directory/30084/telephony/software) - [Logiciels de VoIP](https://fr.capterra.ca/directory/30940/voip/software) - [Systèmes d'autocommutateur téléphonique privé](https://fr.capterra.ca/directory/31102/cloud-pbx/software) - [Logiciels de communication cloud](https://fr.capterra.ca/directory/31362/cloud-communication-platform/software) ## Logiciels similaires 1. [LiveAgent](https://fr.capterra.ca/software/102188/liveagent) — 4.7/5 (1753 reviews) 2. [3CX](https://fr.capterra.ca/software/158704/3cx) — 4.4/5 (465 reviews) 3. [JustCall](https://fr.capterra.ca/software/157853/justcall) — 4.1/5 (223 reviews) 4. [CloudTalk](https://fr.capterra.ca/software/182004/cloudtalk) — 4.4/5 (268 reviews) 5. [Freshcaller](https://fr.capterra.ca/software/165078/freshcaller) — 4.0/5 (35 reviews) ## Avis ### "thinQ allows me to have complete control of my call routing" — 5.0/5 > **Shelly** | *10 novembre 2017* | Télécommunications | Taux de recommandation : 10.0/10 > > **Avantages**: Ease of use and control via the web portal. I can add or remove numbers and control where they are routed. No need to make a call and wait for a change to be made. > > **Inconvénients**: Reporting - there are no details or ease of use for the reporting. We provide numbers for our clients and would like to be able to see the details and costs per number. > > I can add numbers and provide service to my clients within minutes\! ----- ### "Thinq Delivers a Quality Product" — 5.0/5 > **David** | *9 novembre 2017* | Réseaux informatiques | Taux de recommandation : 10.0/10 > > **Avantages**: High-quality Software I talk to a real person who I have a relationship with when I call Price is always on the low side even though their quality is high > > **Inconvénients**: There are interface elements and design concepts that should be combined differently for ease of conceptualization or clarity of function. To do what we want to do, we have to bounce around the software quite a bit. At a certain point, we will need to code our own interface in order to keep track of our clients if Thinq doesn't organize it better. > > A great product at a good price. ----- ### "I have had a great experience with ThinQ. It is very easy to use." — 5.0/5 > **Josh** | *13 novembre 2017* | Télécommunications | Taux de recommandation : 8.0/10 > > **Avantages**: Being able to select the carriers I would like to use and make changes as needed are great\! It makes my job easier and I am able to do more. > > **Inconvénients**: I would like the diagnostics to be easier. I have UTC on mine but I would prefer if it would let me select my own timezone. > > I am able to see more past my network. It is very helpful for troubleshooting. I also have more control. ----- ### "Great company to work with. Can always talk to a real person." — 5.0/5 > **Trent** | *13 novembre 2017* | Taux de recommandation : 10.0/10 > > **Avantages**: Switched to Thinq mainly to have an auto fail over in case my main routing was down. Their interface is easy to use and straight forward and even thought it wasn't the main reason I switched we are saving money on our in bound and out bound calls too\! With Thinq you are in control of your calls not the other way around. > > **Inconvénients**: The only con I have is the inbound and outbound website are currently not combined and you need two logins but I know they are working on combining them. ----- ### "Good quality software for anyone" — 5.0/5 > **Angelica** | *7 juin 2021* | Biens de consommation | Taux de recommandation : 10.0/10 > > **Avantages**: It’s user friendly and great quality. Everything you need in one place. inbound and outbound voice calls, sms/mms text messaging at scale. You can create your own outbound routing profile this is super helpful. > > **Inconvénients**: So far I have no complaints. The software relievers everything it says it does. I have not ran into any glitches or issues. > > My overall experience as been a good one. Definitely a quality software that I would recommend. ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/168289/thinq) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées