--- description: Collect.chat : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Collect.chat - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels CEM (Customer Experience Software)](/directory/30671/customer-experience/software) > [Collect.chat](/software/168676/collect-chat) # Collect.chat Canonical: https://fr.capterra.ca/software/168676/collect-chat Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/168676/collect-chat?page=2) > Plateforme de création de chatbots qui collecte automatique des données sur les visiteurs des sites web. > > Conclusion : 43 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Collect.chat? – Collecte de leads immobiliers – Collecte d'opinions sur l'hôtellerie – Collecte de leads pédagogiques – Collecte des commandes d'hôtels – Agence numérique ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 43 Avis | | Simplicité | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Micro.company - **Fondé**: 2017 ## Contexte commercial - **À partir de**: 24,00 $ US - **Type de licence**: (Version gratuite disponible) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Afrique du Sud, Albanie, Allemagne, Andorre, Anguilla, Antigua-et-Barbuda, Argentine, Aruba, Australie, Autriche, Bahamas, Barbade, Belgique, Bermudes, Bolivie, Bosnie-Herzégovine, Brésil, Bulgarie, Bélarus, Bélize et 92 de plus ## Fonctionnalités - Analyse de texte - Collecte de données multicanal - Enquêtes et feedback - Gestion des commentaires - Gestion des commentaires négatifs - Gestion des enquêtes et sondages - Modèles personnalisables - Rapports et analyses - Structure des enquêtes de Net Promoter Score (NPS) - Tableau de bord - Visualisation de données ## Intégrations (9 au total) - AWeber - Google Analytics 360 - Google Calendar - Google Sheets - HubSpot CRM - Mailchimp - Pipedrive - Salesforce Sales Cloud - Zapier ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Chat/Clavardage ## Category - [Logiciels CEM (Customer Experience Software)](https://fr.capterra.ca/directory/30671/customer-experience/software) ## Logiciels similaires 1. [Zoho CRM](https://fr.capterra.ca/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 2. [Jotform](https://fr.capterra.ca/software/158456/jotform-4-0) — 4.7/5 (2794 reviews) 3. [LiveAgent](https://fr.capterra.ca/software/102188/liveagent) — 4.7/5 (1753 reviews) 4. [SurveyMonkey](https://fr.capterra.ca/software/32728/surveymonkey) — 4.6/5 (10427 reviews) 5. [Trustpilot](https://fr.capterra.ca/software/169618/trustpilot) — 4.5/5 (1202 reviews) ## Avis ### "The Best Website Chatbot Tool For Lead Generation" — 5.0/5 > **Ogochukwu** | *3 novembre 2021* | Marketing et publicité | Taux de recommandation : 10.0/10 > > **Avantages**: They offer a 100% free plan, where I could use the tool without making subscriptions. Also, on my website, my visitors hardly sign up or subscribe to my blog through my website pop ups, but instead they prefer signing up through my chatbot, and not because it was a chatbot, but because it looks very agile and attractive to click-on, and currently, with the help of Collect.Chat, I've collected more than 6,000 email leads from my website visitors. > > **Inconvénients**: The chatbot is automated, you set it up the way you want it to be, you can call it your goal, maybe to collect leads like emails, phone numbers or maybe to enable visitors to subscribe to your social media handles. So, in general, it is not a human chatbot but an automated one created by you. > > Having the ability to collect leads from a tool like Collect.Chat without having to pay a dime in the beginning is a huge turn-un. So, no need of running ads to get leads and so on, because with Collect.Chat I'd probably get them in bulk. ----- ### "Very useful App - ( with a couple of key drawbacks)" — 5.0/5 > **Indradeep** | *3 janvier 2019* | Services financiers | Taux de recommandation : 9.0/10 > > **Avantages**: Very easy to setup and use. Good template and intuitive flow of questions. Also one of the few chat-apps which allow you to receive messages through Whatspp, which is very popular in certain countries. The ability to receive message through Whatspp, alleviates a key issue, live chat. Whenever a customer wants to go live, you can just move him to Whatspp. Pricing is quite competitive if your responses are less per day > > **Inconvénients**: Its very important to try out the advanced feature like Zapier Webhook integration and conditional logic jumps. I especially needed to check out how the email and phone captures would get auto populated in my CRM and Mailchimp apps. This is not possible in the free version and the free trial of advanced version is not available. While the free trial is very good, I feel the founders should also allow a trial of the advanced version also. This will allow more people to try and out and pay for premium version. I for one are hesitating to go paid, till i can try out the advanced features. I am also awaiting a complete Facebook messenger version, so i dont need to use a different chat app there. ----- ### "I've had a nice experience. The site is useful, but it just need a few improvements and debuging" — 3.0/5 > **Utilisateur vérifié** | *23 janvier 2018* | Taux de recommandation : 10.0/10 > > **Avantages**: That im being able to collect leads information without depending on a person interaction, and the personalization > > **Inconvénients**: That it doesnt have an API in order to integrate actions directly from the form-chat. That would save a lot of time and effort for us\! > > the automatization of the lead info collection ----- ### "Richer in User experience Best for Lead Generation" — 5.0/5 > **Abhishek** | *13 juin 2018* | Taux de recommandation : 8.0/10 > > **Avantages**: It motivated users that gives leads more A clean chatbot user interface Faster auto-conversation > > **Inconvénients**: Pricing is bit high Could not predict how secure it is...(Hope you will reply for this) Needs to add more intergration platform such vtiger etc... > > comparing to other chatbots. This one collected more leads. The software experience tends users to engage into it ----- ### "Have been using it for about a month and got over 10 leads. Our agency is tiny so that's huge." — 5.0/5 > **Carol** | *23 janvier 2018* | Taux de recommandation : 10.0/10 > > **Avantages**: I like that it was easy to set up and it was free. I had the bot up and running in less than 30 minutes. I also like that it's easy to change something if I have to. > > **Inconvénients**: I don't like the fact that I can't have different scripts for different answers, like I recently learned I can do on Landbot. However, I still like Collect.chat UI way more so I'm going to stick with you guys. Thank you for everything\! Really good product. ----- Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/168676/collect-chat?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/168676/collect-chat) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées