--- description: Demandforce : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Demandforce - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels CCM (Customer Communications Management)](/directory/31002/customer-communications-management/software) > [Demandforce](/software/168837/demandforce) # Demandforce Canonical: https://fr.capterra.ca/software/168837/demandforce Page : 1/4\ Suivant: [Page suivante](https://fr.capterra.ca/software/168837/demandforce?page=2) > Solution de marketing automation qui permet d'automatiser les communications avec les clients grâce à des rappels de rendez-vous, des enquêtes, des invitations à donner leur avis, etc. > > Conclusion : 68 utilisateurs lui ont donné la note de **3.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Demandforce? Des médecins aux propriétaires d'ateliers de réparation automobile, le logiciel Demandforce est destiné aux propriétaires de petites entreprises du secteur dentaire, médical, automobile, vétérinaire, du spa et des salons. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.7/5** | 68 Avis | | Simplicité | 3.8/5 | D'après l'ensemble des avis | | Support client | 3.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 60% | (6/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Internet Brands - **Entreprise fondée en**: 1998 ## Contexte commercial - **Type de licence**: (Version d’essai gratuite) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Windows (sur site), Linux (sur site), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais, espagnol - **Pays disponibles**: Australie, Canada, Inde, Royaume-Uni, États-Unis ## Fonctionnalités - Communication bidirectionnelle - Communication multicanal - Confirmations/Reminders - Conforme HIPAA - For Medical Spas - Gestion des calendriers - Gestion des clients - Gestion des dossiers patients - Gestion des modèles - Gestion des rendez-vous - Gestion des réponses - Graphiques - Intégration des médias sociaux - Personnalisation - Planification des rendez-vous - Portail des patients - Pour les optométristes - Rappels - Rappels d'appels - Rendez-vous récurrents - Replanification - Review Sharing - Réservation en ligne ## Intégrations (48 au total) - 2i - AOS - AdvancedMD EHR - AltaPoint - Auto Shop Writer - AutoFluent - Autos2000 - Book4Time - CGM eMDs - Chiro8000 - ChiroSoft - ChiroTouch - ClienTrax - Compulink - Covetrus Avimark ... et 33 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - FAQ/forums - Support téléphonique - Chat/Clavardage ## Category - [Logiciels CCM (Customer Communications Management)](https://fr.capterra.ca/directory/31002/customer-communications-management/software) ## Catégories connexes - [Logiciels CCM (Customer Communications Management)](https://fr.capterra.ca/directory/31002/customer-communications-management/software) - [Logiciels de rappel de rendez-vous](https://fr.capterra.ca/directory/30997/appointment-reminder/software) - [Logiciels de gestion de réputation en ligne](https://fr.capterra.ca/directory/30750/reputation-management/software) - [Logiciels de planification pour cabinets médicaux](https://fr.capterra.ca/directory/30027/medical-scheduling/software) - [Logiciels d'agenda](https://fr.capterra.ca/directory/30757/appointment-scheduling/software) ## Logiciels similaires 1. [Adit](https://fr.capterra.ca/software/208534/adit) — 4.7/5 (299 reviews) 2. [Weave](https://fr.capterra.ca/software/141842/weave) — 4.3/5 (673 reviews) 3. [LiveAgent](https://fr.capterra.ca/software/102188/liveagent) — 4.7/5 (1787 reviews) 4. [Thryv](https://fr.capterra.ca/software/156926/thryv) — 4.2/5 (535 reviews) 5. [Tidio](https://fr.capterra.ca/software/144040/tidio-chat) — 4.7/5 (590 reviews) ## Avis ### "A frustration you don’t want to take on." — 3.0/5 > **Elizabeth** | *16 novembre 2025* | Mode et vêtements | Taux de recommandation : 0.0/10 > > **Avantages**: The reputation management appealed to me as a Public Relations professional. The reviews built a lot of credibility for my services. The demand force staff were always friendly and polite and willing to help. > > **Inconvénients**: Too many errors and inconvenience I had to pay for. Example one: I received an error message every time I tried to work on my files from my home office. When I called IT they couldn’t help me. Even after a password change I couldn’t access my accounts from my home office. This led to unproductive calls to the company. The problem was never addressed. It was the same issue each time I logged in from the comfort of my home office. Example two: I was unable to change my password to get into my account. The IT people gave me a temporary passcode until they could fix the issue. I wasn’t even able to get into my account using that password several weeks later which exposed my data to a security leak. They called and said the issue was resolved. When I tried to get into my account wth the IT passcode I couldn’t. The company never offered me a reimbursement either. I will not recommend them to anyone I know and I am part of a large network and soon to inform that network of how dissatisfied I am. luck with entering a new passcode. The IT password was kept as is until they could figure out what was wrong. I was unable to access my account after IT left me a message saying it was fixed because that password didn’t work. I gave up. > > The reason I canceled my service is that my experiences have been consistently frustrating and time consuming. I just don’t have the time or energy to keep slogging away at ridiculous issues and be charged $300 a month Canadian. Warning: Trying to cancel is also time consuming. They just ignore you unless you contact the correct person at the company who will try to talk you out of it. I called and canceled on the phone and was told I had to give them a months notice. Not true -15 days. Also beware of you are on a contract with them - don’t do it\! ----- ### "Neat system but doesn't live up to it's hype" — 3.0/5 > **Jesse** | *8 décembre 2017* > > **Avantages**: It was an easy system to use and it had a lot of great reports to gather information on your customers. > > **Inconvénients**: It was expensive and didn't see the results we wanted to justify the amount spent in a 6 month span of time. ----- ### "10/10 for Demand Force\!" — 5.0/5 > **Jenn** | *21 octobre 2024* | Cabinets médicaux | Taux de recommandation : 10.0/10 > > **Avantages**: The automatic confirmation system for a busy dental office is super helpful\! > > **Inconvénients**: Not really much we did not like about it. > > We had a very easy experience with Demandforce\! Very helpful in a busy office setting. Would recommend to any dental office\! ----- ### "CCAH DemandForce" — 1.0/5 > **Brook** | *8 avril 2025* | Vétérinaire | Taux de recommandation : 0.0/10 > > **Avantages**: Nothing at all, There is not one single feature that is useful > > **Inconvénients**: The customer support, the platform, how much extra data entry is required using this product. > > Horrible. There is nothing about this company or platform that I would recommend to anyone. ----- ### "Started out great and lost value as we were using the program" — 4.0/5 > **Utilisateur vérifié** | *9 avril 2018* > > **Avantages**: Ease of the install and automation of the correspondence with patients. The customer service was always wonderful when we did have to call in as well. > > **Inconvénients**: They started to branch out into other fields too quickly and most of the information we were receiving was no longer related to the dental field. ----- Page : 1/4\ Suivant: [Page suivante](https://fr.capterra.ca/software/168837/demandforce?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/168837/demandforce) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées