---
description: Shopmonkey : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Shopmonkey - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de réparation automobile](/directory/20006/auto-repair/software) > [Shopmonkey](/software/169022/shopmonkey)

# Shopmonkey

Canonical: https://fr.capterra.ca/software/169022/shopmonkey

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> Logiciel intelligent et simple pour gérer, comprendre et développer votre atelier de réparation.
> 
> Conclusion : 265 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Shopmonkey?

Pour les secteurs de la réparation générale, de l'automobile, des motos et des vélos.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.6/5** | 265 Avis |
| Simplicité | 4.6/5 | D'après l'ensemble des avis |
| Support client | 4.6/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.5/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Shopmonkey
- **Pays**: San Jose, É.-U.
- **Fondé**: 2016

## Contexte commercial

- **À partir de**: 199,00 $ US
- **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais, espagnol
- **Pays disponibles**: Canada, États-Unis

##  Fonctionnalités

- Base de données de clients
- Comptabilité
- Devis
- Estimation
- Facturation
- Gestion de la communication
- Gestion des inspections
- Gestion des pièces
- Historique des services
- Logiciels CRM (gestion de la relation client)
- Planification
- Planification de la maintenance
- Planification des rendez-vous
- Planification du personnel
- Point de vente (PDV)
- Rapports et statistiques
- Taux de travail

## Intégrations (6 au total)

- Nexpart Distribution Management
- PartsTech
- QuickBooks Desktop
- QuickBooks Online
- QuickBooks Online Advanced
- RepairLink

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Chat/Clavardage

## Category

- [Logiciels de réparation automobile](https://fr.capterra.ca/directory/20006/auto-repair/software)

## Catégories connexes

- [Logiciels de réparation automobile](https://fr.capterra.ca/directory/20006/auto-repair/software)
- [Logiciels de gestion atelier mécanique](https://fr.capterra.ca/directory/10050/auto-body/software)

##  Logiciels similaires

1. [AutoLeap](https://fr.capterra.ca/software/216500/autoleap) — 4.8/5 (743 reviews)
2. [Shop Boss](https://fr.capterra.ca/software/121909/shop-boss-pro) — 4.4/5 (89 reviews)
3. [ARI](https://fr.capterra.ca/software/201737/ari) — 4.6/5 (656 reviews)
4. [AutoRepair Cloud](https://fr.capterra.ca/software/147213/autorepair-cloud) — 4.9/5 (163 reviews)
5. [Autorox](https://fr.capterra.ca/software/184222/autrorox) — 4.8/5 (62 reviews)

## Avis

### "Unprofessional, Poor Service & Hidden Cancellation Policy" — 1.0/5

> **sajeev** | *18 juin 2025* | Automobile | Taux de recommandation : 0.0/10
> 
> **Avantages**: Very expensive , Need to pay for the demo .I signed up for a month-to-month subscription with the understanding that I could cancel anytime. However, when I tried to cancel. Surprised with a sudden "30-day notice
> 
> **Inconvénients**: Unprofessional, Poor Service \& Hidden Cancellation Policy
Surprised with a sudden "30-day notice" policy that was never mentioned at signup. This company refuses to honor its original terms and treats customers disrespectfully when they try to leave. Avoid unless you enjoy being trapped and disrespected. Advice to management: Train your staff, fix your transparency issues, and stop penalizing customers for your misleading policies. they send me new invoice $524. Never signup with shop monkey please .

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### "TERRIBLE PRODUCT AND CUSTOMER SERVICE" — 1.0/5

> **KEN** | *9 août 2024* | Automobile | Taux de recommandation : 0.0/10
> 
> **Avantages**: NOTHING, I NEVER USED IT BECAUSE IT WAS TOO DIFFICULT
> 
> **Inconvénients**: PUSHY SALES PERSON, LOCKED IN AND WILL NOT LET ME OUT EVEN THOUGH I NEVER USED IT AND EXPRESSED IT MANY TIMES. I EXPLAINED THAT IT WAS TOOO HARD AND THEY DID NOT CARE
> 
> TERRIBLE, I THINK THERE CUSTOMER SERVICE AND SALES TEAM NEED SOME WORK

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### "Fantastic software\!" — 5.0/5

> **Micah** | *10 janvier 2020* | Automobile | Taux de recommandation : 10.0/10
> 
> **Avantages**: Being mobile, having a cloud based software that had a professional look, inventory, matrixes and great features was essential. I enjoy working with another startup and seeing all the new features coming out.
> 
> **Inconvénients**: I do seem to get glitches in the software when new features roll out but they disappear quickly. Any issues I have had that needed me to talk with support have been solved within minutes unlike my last software that never fixed the one issue I had.

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### "Good but over priced" — 4.0/5

> **Joe** | *13 novembre 2024* | Automobile | Taux de recommandation : 7.0/10
> 
> **Avantages**: Interactive and saving feature was useful.
> 
> **Inconvénients**: Price, issues with customer view when customer sees invoice or estimate.
> 
> Overall for the price I would not use the service.

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### "Solid Software for gear heads." — 5.0/5

> **Ryan** | *26 février 2026* | Automobile | Taux de recommandation : 8.0/10
> 
> **Avantages**: I like that it has a very user-friendly dashboard. It doesn’t feel clunky or outdated like some legacy auto shop systems.
> 
> **Inconvénients**: It was a little pricey. Shopmonkey can be more expensive than older systems or entry-level shop software.
> 
> Overall, I'd say it's a great time saver. There is less training time required for staff. Techs and service advisors can jump in quickly.

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## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/169022/shopmonkey)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.capterra.com.de/software/169022/shopmonkey> |
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| en | <https://www.capterra.com/p/169022/Shopmonkey/> |
| en-AE | <https://www.capterra.ae/software/169022/shopmonkey> |
| en-AU | <https://www.capterra.com.au/software/169022/shopmonkey> |
| en-CA | <https://www.capterra.ca/software/169022/shopmonkey> |
| en-GB | <https://www.capterra.co.uk/software/169022/shopmonkey> |
| en-IE | <https://www.capterra.ie/software/169022/shopmonkey> |
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| es-AR | <https://www.capterra.com.ar/software/169022/shopmonkey> |
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| es-DO | <https://www.capterra.do/software/169022/shopmonkey> |
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| es-MX | <https://www.capterra.mx/software/169022/shopmonkey> |
| es-PA | <https://www.capterra.com.pa/software/169022/shopmonkey> |
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| fr-BE | <https://fr.capterra.be/software/169022/shopmonkey> |
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| nl | <https://www.capterra.nl/software/169022/shopmonkey> |
| nl-BE | <https://www.capterra.be/software/169022/shopmonkey> |
| pt | <https://www.capterra.com.br/software/169022/shopmonkey> |
| pt-PT | <https://www.capterra.pt/software/169022/shopmonkey> |

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