--- description: Shopmonkey : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Shopmonkey - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de réparation automobile](/directory/20006/auto-repair/software) > [Shopmonkey](/software/169022/shopmonkey) # Shopmonkey Canonical: https://fr.capterra.ca/software/169022/shopmonkey Page : 1/12\ Suivant: [Page suivante](https://fr.capterra.ca/software/169022/shopmonkey?page=2) > Logiciel intelligent et simple pour gérer, comprendre et développer votre atelier de réparation. > > Conclusion : 270 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Shopmonkey? Pour les secteurs de la réparation générale, de l'automobile, des motos et des vélos. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 270 Avis | | Simplicité | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Shopmonkey - **Pays**: San Jose, É.-U. - **Entreprise fondée en**: 2016 ## Contexte commercial - **À partir de**: 239,00 $ US - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais, espagnol - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Base de données de clients - Comptabilité - Devis - Estimation - Facturation - Gestion de la communication - Gestion des inspections - Gestion des pièces - Historique des services - Logiciels CRM (gestion de la relation client) - Planification - Planification de la maintenance - Planification des rendez-vous - Planification du personnel - Point de vente (PDV) - Rapports et statistiques - Taux de travail ## Intégrations (6 au total) - ALLDATA - Nexpart Distribution Management - PartsTech - QuarksUp - QuickBooks Online - RepairLink ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels de réparation automobile](https://fr.capterra.ca/directory/20006/auto-repair/software) ## Catégories connexes - [Logiciels de réparation automobile](https://fr.capterra.ca/directory/20006/auto-repair/software) - [Logiciels de gestion atelier mécanique](https://fr.capterra.ca/directory/10050/auto-body/software) ## Logiciels similaires 1. [ARI](https://fr.capterra.ca/software/201737/ari) — 4.6/5 (661 reviews) 2. [AutoLeap](https://fr.capterra.ca/software/216500/autoleap) — 4.8/5 (747 reviews) 3. [Shop Boss](https://fr.capterra.ca/software/121909/shop-boss-pro) — 4.4/5 (89 reviews) 4. [AutoRepair Cloud](https://fr.capterra.ca/software/147213/autorepair-cloud) — 4.9/5 (163 reviews) 5. [Autorox](https://fr.capterra.ca/software/184222/autrorox) — 4.8/5 (63 reviews) ## Avis ### "Unprofessional, Poor Service & Hidden Cancellation Policy" — 1.0/5 > **sajeev** | *18 juin 2025* | Automobile | Taux de recommandation : 0.0/10 > > **Avantages**: Very expensive , Need to pay for the demo .I signed up for a month-to-month subscription with the understanding that I could cancel anytime. However, when I tried to cancel. Surprised with a sudden "30-day notice > > **Inconvénients**: Unprofessional, Poor Service \& Hidden Cancellation Policy Surprised with a sudden "30-day notice" policy that was never mentioned at signup. This company refuses to honor its original terms and treats customers disrespectfully when they try to leave. Avoid unless you enjoy being trapped and disrespected. Advice to management: Train your staff, fix your transparency issues, and stop penalizing customers for your misleading policies. they send me new invoice $524. Never signup with shop monkey please . ----- ### "Fantastic software\!" — 5.0/5 > **Micah** | *10 janvier 2020* | Automobile | Taux de recommandation : 10.0/10 > > **Avantages**: Being mobile, having a cloud based software that had a professional look, inventory, matrixes and great features was essential. I enjoy working with another startup and seeing all the new features coming out. > > **Inconvénients**: I do seem to get glitches in the software when new features roll out but they disappear quickly. Any issues I have had that needed me to talk with support have been solved within minutes unlike my last software that never fixed the one issue I had. ----- ### "Try it out, why not" — 4.0/5 > **Rania** | *26 septembre 2025* | Automobile | Taux de recommandation : 8.0/10 > > **Avantages**: Shopmonkey does a great job of making the workflow easier to manage. It's very intuitive, and the guys at the shop enjoy using it. The team that onboarded us gave us full confidence that they would help us merge it with QuickBooks seamlessly. > > **Inconvénients**: The merge has had some hiccups. The team did not have the foresight to start the invoice numbers in SM at a different number than the invoices in QB, so we had a big mess the first month of performance. Also, the team has to actually push through the workforce for it to work properly, which doesn't always happen, so again, more hiccups with QBO. It is hard getting someone on their QB knowledge team to help with issues. > > Great, if you work it properly. If not, don't expect much help from them. It's intuitive, but there is opportunity for many errors if you don't operate the software properly. ----- ### "Dont walk run" — 1.0/5 > **Spikes** | *3 juin 2025* | Automobile | Taux de recommandation : 0.0/10 > > **Avantages**: Very little pros about this software to be honest, Its great until you realize how much its lacking and horrendous client support > > **Inconvénients**: Where to start with this, horrible account reports, integration errors, constant client complaints, no away messages, very antiquated, no management reports for over runs on labor times missed punch outs anything > > This software has cost us thousands in its lack of efficiency, do your research and go elsewhere, cant even reccomend another place it will have to be what directly coorelates with your business ----- ### "Good but over priced" — 4.0/5 > **Joe** | *13 novembre 2024* | Automobile | Taux de recommandation : 7.0/10 > > **Avantages**: Interactive and saving feature was useful. > > **Inconvénients**: Price, issues with customer view when customer sees invoice or estimate. > > Overall for the price I would not use the service. ----- Page : 1/12\ Suivant: [Page suivante](https://fr.capterra.ca/software/169022/shopmonkey?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/169022/shopmonkey) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées