17 ans à aider les entreprises canadiennes
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FunnelMaker
Description de FunnelMaker
Solution web qui fournit un CRM avec gestion de projet, marketing sur les réseaux sociaux, etc.
Qui utilise FunnelMaker?
Un outil de CRM conçu pour toutes les entreprises, qui permet de créer des processus de vente personnalisés et de gérer des événements, des campagnes de drip marketing, des activités d'e-mail marketing et de marketing sur les réseaux sociaux, etc.
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FunnelMaker
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My funnels built in the best place
Commentaires : My funnels are in the best place I could fine
Avantages :
I really love how easy it is to build a funnel and to keep track of my leads. I can segmente my leads and build automations from actions they do and based on specific actions, that is simply awesome
Inconvénients :
Could be the price that compare to other softwares is a bit higher, other than that is just great
Glad we changed from Salesforce to FunnelMaker
Commentaires : We love FunnelMaker. I would highly recommend it. The staff are great to work with. If I have a problem and they help me or fix it pretty quickly. We saved a lot of money by changing over from Salesforce to FunnelMaker.
Avantages :
This software is super easy to use. I did not have any experience in email marketing, and this software was very helpful in getting me emails out and tracking them. Software was easy to import from Salesforce. Click to dial for sales reps is a life saver. Lead scoring and tracking very helpful.
Inconvénients :
We were a Salesforce customer, and the biggest change we had to make was from client management to contact management. Which contact management is 100% the way to go. So it was little hard for us at first getting used to contact management, however, FunnelMaker helped us make the transition and adjust.
There are a lot of great features that are useful, it does run slow but overall does the job.
Avantages :
I like the "click to dial" function the best. It's extremely helpful to be able to record conversations and play them back at a later time. It also gives us the ability to achieve a productive conversation without the fear of forgetting important information.
Inconvénients :
The software runs slow, are unable to "minimize" the screen which is hard when you are used to working with split screens. Also, when our data was merged from Sales Force it was not inputting into FunnelMaker correctly and were told that since the formats were different it would never merge exactly. This created a HUGE problem for us and left a TON of contacts without any corresponding contact information.
Réponse de l'équipe de Funnelmaker
il y a 6 ans
Amanda, thank you for the compliments and we're glad you love the click to dial feature - yes its a GREAT tool for business. It clearly makes funnelmaker easier to use than most systems on the market. I checked with the integration team and we did find that data you got from your previous CRM was in 5 pieces and disparate when you received it from their system. That was four years or more ago and we don't see any communication from your side mentioning this problem. May i share we do have a 24/7 FREE support channel and you can always reach out to [email protected] for assistance.
It does Everything, and MORE!
Avantages :
With only one monthly fee for unlimited users and group creation, tons of automated features (workflows, email drip campaigns, event creation/execution (including payment acceptance), storefront/website creation this is a no-brainer! At first we were just using it for contact management but over the last 5+years FunnelMaker has become our most valuable "employee!" We are a non profit with a small staff, yet FunnelMaker enables us to keep up with many clients, benefactors and community partners.
Inconvénients :
It is easy to use but if your staff is largely volunteer it may take a while to get folks onboard with the vast abilities of FunnelMaker. Some facets look easier when demonstrated and take a little hands-on before becoming proficient.
Funnel Maker helps me keep track of my activities. If I didn't use this I wouldn't some remarks.
Commentaires : I can keep track of my customers orders, remarks, and issues with the system very easily.
Avantages :
I like that it keeps everything on the date it happened so if I need to go back and look at a certain activity, then I do that very easily.
Inconvénients :
Sometimes the system freezes and it takes a while to get started again. Most days the system is very slow.
Réponse de l'équipe de Funnelmaker
il y a 6 ans
Kayla, Thank you for comments. We take things like system delivery and functionality very seriously and as you might imagine, any issue surrounding system performance would be rectified within minutes so may I suggest a screen sharing appointment where we could possibly help you get to the bottom of the issue! We can test your internet speed and your computer's cache memory and hopefully help solve the issue. Those are typical culprits for slowing cloud based solutions. Please let us know we are ready to help!