---
description: ROUTEE : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
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title: ROUTEE - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de marketing automation](/directory/6/marketing-automation/software) > [ROUTEE](/software/171059/routee)

# ROUTEE

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> Plateforme de communication sur cloud, fournissant des services via l'intégration de l'API et/ou sa plateforme web.
> 
> Conclusion : 23 utilisateurs lui ont donné la note de **4.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise ROUTEE?

Tout le monde

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.0/5** | 23 Avis |
| Simplicité | 4.0/5 | D'après l'ensemble des avis |
| Support client | 4.4/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 3.9/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 3.8/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: AMD Telecom
- **Pays**: San Francisco, É.-U.
- **Fondé**: 2001

## Contexte commercial

- **À partir de**: 10,60 $ US
- **Type de licence**:  (Version gratuite disponible) (Version d’essai gratuite)
- **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur)
- **Langues**: anglais, espagnol, français, grec, italien, russe, turc
- **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 209 de plus

##  Fonctionnalités

- A/B Testing
- API
- Actions découlant d'un événement
- Alertes/Notifications
- Authentification mobile
- Authentification multifacteur
- Authentification unique
- Automatisation du marketing
- CAN-SPAM Compliance
- CTI (couplage téléphonie informatique)
- Champs personnalisables
- Communication multicanal
- Distribution automatique des appels
- Enregistrement des appels
- Envoi de SMS en masse
- Formulaires en ligne
- Gestion des abonnés
- Gestion des centres d'appel
- Gestion des contacts
- Gestion des leads
- Gestion des listes
- Gestion des modèles
- Gestion des stratégies
- IVR
- Importation et exportation de données
- Journalisation des appels
- Marketing multicanal
- Marketing par courriel
- Marketing social
- Messagerie bidirectionnelle
- Messagerie planifiée
- Messagerie vocale
- Mobile Optimization
- Modèles personnalisables
- Notifications de leads
- Pages de renvoi et formulaires web
- Personnalisation de messages
- Planification des campagnes
- Planification des campagnes
- Qualification de leads
- ROI Tracking
- Rapports et analyses
- Routage des appels
- Réponses automatisées
- SMS Notifications
- Segmentation de la clientèle
- Segmentation de leads
- Suivi des appels
- Suivi des courriels
- Éditeur WYSIWYG

... et 24 fonctionnalités supplémentaires

## Intégrations (10 au total)

- Adobe Commerce
- CS-Cart Store Builder
- Drupal
- Insightly
- Insightly Marketing
- OpenCart
- PrestaShop
- Shopify
- WooCommerce
- WordPress

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat/Clavardage

## Category

- [Logiciels de marketing automation](https://fr.capterra.ca/directory/6/marketing-automation/software)

## Catégories connexes

- [Logiciels de marketing automation](https://fr.capterra.ca/directory/6/marketing-automation/software)
- [Outils de marketing par courriel](https://fr.capterra.ca/directory/30013/email-marketing/software)
- [Plateformes SMS marketing](https://fr.capterra.ca/directory/30842/sms-marketing/software)
- [Logiciels de notification push](https://fr.capterra.ca/directory/30969/push-notifications/software)
- [Logiciels de SVI (serveur vocal interactif)](https://fr.capterra.ca/directory/30231/ivr/software)

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2. [WebEngage](https://fr.capterra.ca/software/143401/webengage) — 4.5/5 (32 reviews)
3. [Mailchimp](https://fr.capterra.ca/software/110228/mailchimp) — 4.5/5 (17587 reviews)
4. [Bitrix24](https://fr.capterra.ca/software/113540/bitrix24) — 4.2/5 (989 reviews)
5. [Salesforce Marketing Cloud](https://fr.capterra.ca/software/7723/salesforce-marketing-cloud) — 4.2/5 (529 reviews)

## Avis

### "Eshop Owner Routee Review" — 4.0/5

> **Utilisateur vérifié** | *12 février 2019* | Vente en gros | Taux de recommandation : 8.0/10
> 
> **Avantages**: The loaded templates
The option to send message to multiple people at once
The custom sender ID (i put my business name)
The good Routee customer service at Greece.
> 
> **Inconvénients**: In the loaded templates, when you type between the loaded message, if you stop for 1 sec, the cursor goes to the end of text. This is discomforting, many time you go back and forth.
> 
> 4 years of Routee usage. Few or none problems at all. Easy to use.

-----

### "One of the best SMS providers" — 4.0/5

> **Tony** | *15 janvier 2021* | Télécommunications | Taux de recommandation : 9.0/10
> 
> **Avantages**: The prices are the cheapest and most reliable I could find for the country I target the most (Malta, EU) but it seems pretty cheap and reliable for other countries as well. It is as close as you can get to integrating directly with the operator
> 
> **Inconvénients**: On one occasion they promised a Direct route but in fact it was not. The messages to ported numbers were being lost and they said they fixed it after the fact but couldn't guarantee that it would not happen again.
Support was fast but not enough for me to salvage the situation with my client.
> 
> I like Routee overall and will keep using it, at least for 'the-rest-of-the-world, but when I really need reliable messages, I prefer to deal with the mobile operators directly if possible.

-----

### "Can't recommend" — 1.0/5

> **Toni** | *20 avril 2020* | Services financiers | Taux de recommandation : 0.0/10
> 
> **Avantages**: Easy to use. Software backend looks good.
> 
> **Inconvénients**: The attitude of customer service is really bad. They don't want to help at all.
> 
> I was a satisfied user for several months but then suddenly Routee closed my account and did not let me export any my own data. They refused to provide/give me access to export my mailing lists or receipts.

-----

### "FINANCE DIRECTOR" — 5.0/5

> **jean christophe** | *24 juin 2019* | Cabinets médicaux | Taux de recommandation : 9.0/10
> 
> **Avantages**: Reliable in sending sms.  it is very important in medical use.
> 
> **Inconvénients**: some times complicated.   campaigns.   function copy paste one by one not avialable. obliged to put country code in one by one sms
> 
> reliable for sure.

-----

### "SMS Feature" — 4.0/5

> **Christos** | *9 juillet 2019* | Logiciels | Taux de recommandation : 10.0/10
> 
> **Avantages**: Good Detailed Documentation and Examples
> 
> **Inconvénients**: Examples did not Include VB.NET and some errors in JSON strings
> 
> People in the Insurance Industry needs to communicate with customers every day about contracts expiration dates. ROUTEE system helped in automating sending SMS messages. Made it easy and cost-effective

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## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/171059/routee)

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