Zenbooker

The best scheduling software for mobile businesses

Avantages :

Very user friendly, appealing design, pretty much everything is modifiable and of course that it is very inexpensive.

Inconvénients :

The responses from the customer support was slow in the beginning but the response time is much faster now.

I've found my new home!

Commentaires : Hands down this is the best field management software I have tried. (I've either been with or tested the following: Workiz, Housecall Pro, ServiceMonster, TheCustomerFactor, Markate, Fieldpulse, and a few others)

Avantages :

Oh my gosh, there are so many things to list for this question. What I like the most is that you can tell the developers of this software actually plan and strategize new features. Everything is laid out very well. It looks great out of the box and is super user-friendly. When sending an eta text to your customer the app automatically calculates how far you are away from the location. All you have to do is hit send.

Inconvénients :

They need a better estimate system. When emailing invoices that have a balance there should automatically be a payment link in the emails that connects to your stripe account so customers can pay right then and there.

Beautiful booking software, but lacks customer support and features

Commentaires : Despite having great initial features, a beautiful booking form and simple functionality for customers, they have unresponsive support, no updates on any future software changes and appears that the team went MIA on the software (there has been no news, blog posts or even responses). Overall, if you're in business and have customers, I don't recommend until they fix their lack of support and professionalism. Otherwise, you'll be taking a risk on a software that could end tomorrow.

Avantages :

This software is great out of the box. The UI/UX is clean, easy to use and can be integrated on any website. You can customize the form to your liking, including any services your business offers and add-ons. It can lead to higher-conversions as the booking software is simple and elegant, unlike competitors. The initial features are are a must for any contract business, automatic follow-ups (to your employees and customers who book), customer CRM w/ notes, ability to add and restrict zip codes (which is great), uses Stripes as a payment processor- allowing you to accept all major credit cards and real-time pricing.

Inconvénients :

The biggest issue with the software is the lack of customer support and development of more advanced feature. When asking questions to their customer support, they are unresponsive to any questions. It's as if they abandoned the software and went MIA (Missing In Action). The way Zenbooker handles customer support is unprofessional for a booking software, especially when business owners are reliant on your software to keep their business afloat. As of 02/21, I still have received a customer support reply and it has been over a week. The other issue is, they don't have any API integrations; so you cannot use any of your popular payrolls without headache or CRM for advanced management. There is no team management (as of yet) and has been no news on any new software to come. You're basically left with their software out-of-the-box features and that's it. The date of writing this review (02/2021), the last software update was 8-months ago.

The Best Online Booking Software

Avantages :

I absolutely love Zenbooker! The customer support team has been incredible, always so quick and helpful whenever I need assistance. The platform is extremely user-friendly, and I adore its modern, sleek design. One of my favourite features is the ability to send out automatic follow-up messages to clients, which has streamlined my workflow significantly. (My clients have also expressed how much they enjoy using the platform to book their appointments.) I highly recommend Zenbooker to anyone in need of a reliable and efficient booking system!

Inconvénients :

When I first signed up a year ago, the support team's response time was slow, but that's completely changed now.

One of the greatest hidden GEMS! Great Software!

Commentaires : 100/10 I recommend for every business on the same field

Avantages :

So much features on Zenbooker , Easy to use, user friendly, my clients book recurring cleaning in a few minutes in a safe way. their support is fast and very helpful replied to my question within 2 minutes time.I suggest this for every cleaning company small or big , this software will grow your business and build trust within your clients.

Inconvénients :

After I tried a lot of booking software like Booknetic, Latepoint, Housecall Pro, Simplybook.itNone of them have this UI / UX None of them have so many options and customisation on your appointments.The recurring system that they have is absolutely perfect it add endless recurring appointments until the customer cancel it or until you as admin stop it. This help my business have continued payments from customers and have their home cleaned more often.I suggest this hidden gem software to any cleaning business owner.