--- description: FrontDesk Master : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: FrontDesk Master - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion hôtelière](/directory/20031/hospitality-property-management/software) > [FrontDesk Master](/software/171751/frontdesk-master) # FrontDesk Master Canonical: https://fr.capterra.ca/software/171751/frontdesk-master Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/171751/frontdesk-master?page=2) > L'éditeur propose tout ce dont les auberges ont besoin : un logiciel en ligne tout-en-un et abordable. Une solution qui inclut configuration de compte, formation et assistance gratuites. > > Conclusion : 10 utilisateurs lui ont donné la note de **4.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise FrontDesk Master? L'éditeur travaille avec des auberges, des bed and breakfast, des maisons d'hôtes et des gîtes. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.9/5** | 10 Avis | | Simplicité | 4.7/5 | D'après l'ensemble des avis | | Support client | 5.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 5.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 100% | (10/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: FrontDesk Master ## Contexte commercial - **À partir de**: 25,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50 - **Déploiement et plateformes**: Cloud, SaaS, web - **Pays disponibles**: Canada ## Fonctionnalités - Communications avec les invités - Gestion de l'expérience invité - Gestion de la réception - Gestion des biens - Gestion des calendriers - Gestion des canaux - Gestion des employés - Gestion des inscriptions - Gestion des réservations - Gestion des stocks - Gestion des tâches ménagères - Intégration GDS et OTA - Logiciels CRM (gestion de la relation client) - Point de vente (PDV) - Rapports et analyses - Rapports et statistiques - Third-Party Integrations ## Intégrations (8 au total) - CultBooking - Google Ads - Google Analytics 360 - HotelRunner - Omnibees - Pricepoint - Stripe - WhatsApp ## Ressources d'aide - Service client/courriel - Base de connaissances - Chat/Clavardage ## Category - [Logiciels de gestion hôtelière](https://fr.capterra.ca/directory/20031/hospitality-property-management/software) ## Catégories connexes - [Logiciels de gestion hôtelière](https://fr.capterra.ca/directory/20031/hospitality-property-management/software) - [Logiciels pour auberges de jeunesse](https://fr.capterra.ca/directory/31457/hostel-management/software) ## Logiciels similaires 1. [WebRezPro](https://fr.capterra.ca/software/113348/webrezpro) — 4.6/5 (211 reviews) 2. [Cloudbeds](https://fr.capterra.ca/software/158839/cloudbeds) — 4.3/5 (337 reviews) 3. [Preno](https://fr.capterra.ca/software/153164/preno) — 4.7/5 (48 reviews) 4. [HotelFriend](https://fr.capterra.ca/software/169263/hotelfriend) — 4.5/5 (22 reviews) 5. [Little Hotelier](https://fr.capterra.ca/software/144307/little-hotelier) — 4.0/5 (220 reviews) ## Avis ### "Full integrated PMS, user-friendly and easy to use, many functionalities, constantly updating." — 5.0/5 > **Joab** | *18 février 2018* | Vente au détail | Taux de recommandation : 10.0/10 > > **Avantages**: It allows administrator and managers to do revenue management, extract reports amazing interface and all staff are able to manage well it functions. > > **Inconvénients**: Sometimes the system gets slow to respond some functions. Entering a new reservation, switching bed, the system gets slow and we need to re-lead the page which sometimes helps and other time it stays the same. > > Better revenue management, more efficiency on the operation, no time waste for the reception, easy to teach and to learn for new staff training, clear and easy to read reports. ----- ### "Not sure where I´d be without it" — 5.0/5 > **frodo** | *18 janvier 2021* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: Best feature is the all-in-one-package. PMS, POS, channel management, rate management, booking engine. Another really good point is the support team. Normally they´re already quick, but if something really blows up, I´ve always been able to get attention within 1 hour, using their "urgent" email. Ah, a few years ago they made the jump to browser app, which really worked out very nicely. > > **Inconvénients**: Sometimes screens displayed to my staff, are not updated. Also, the easiest and most intuitive way to view prices (select the bed you want to sell, over the days you want to sell it, and hover for the price to pop up) is faulty. But I´m sure this will be quite temporary, as they´re a well organized company with a proper timeline for fixing things. > > It just prevents me from having to hire a full team that handles reservations. FDM handles most things for me, automatically. ----- ### "8/10" — 4.0/5 > **Felipe** | *13 octobre 2021* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: Excellent support and even better empathy when situations like COVID-19 arise. Software is under permament development and they´re eager to improve with our input. Value for money is one of the best in market and more than enough to run 2 properties for an overall of more than 300 beds at more than 80% occ > > **Inconvénients**: Overbookings in virtual rooms when availability is running out, and duplicity in items on POS > > We have the full package (PMS, CM \& BE) and I am more than satisfied with it; we actually changed software last year to one of the big ones, and was delighted to come back with FDM and check out it´s improvement ----- ### "Best Reservation System and Channel Manager in the Hostel Industry" — 5.0/5 > **Toni** | *19 août 2021* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: Easy to train new staff, reporting was excellent, most up to date reservation system in the hostel industry > > **Inconvénients**: did not integrate with our food and beverage system, nor our accounting software. > > Excellent, dynamic reservation system for the hostel industry. ----- ### "Game changer to our business" — 5.0/5 > **László** | *8 janvier 2021* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: This software is the base of operating our accommodation. It is so flexible and well-formed that we could satisfy all the needs we got even when our needs changed. > > **Inconvénients**: Most of the time when new needs popped up the developers were already working on the solution being ahead of our needs. We did not miss anything. It was very easy for us to switch. > > We are handling all of our accommodation business in FronDesk: reservations, payments, selling channels, everything. The support is very friendly, helpful, and quick. It is really a pleasure to work with them. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/171751/frontdesk-master?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/171751/frontdesk-master) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées