17 ans à aider les entreprises canadiennes
à choisir le meilleur logiciel
LendingPad
Description de LendingPad
LendingPad est un système cloud de génération de prêts hypothécaires (LOS) puissant, innovant et sécurisé, créé par des professionnels de l'hypothèque pour moderniser le processus complexe et coûteux d'octroi de prêts. Les offres de solutions LendingPad renforcent l'efficacité, la conformité et la sécurité des informations pour les courtiers, les prêteurs, les banques et les coopératives de crédit. Intégration complète aux systèmes des fournisseurs, fonctionnalités de personnalisation, interface utilisateur intuitive, configuration facile, possibilité de modifier des fichiers à plusieurs et mises à jour push des prêts en temps réel.
Qui utilise LendingPad?
Courtiers, banquiers, prêteurs, banques et coopératives de crédit.
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LendingPad
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Avis sur LendingPad
Great!
Avantages :
I like how easy this program is and the online chat support.
Inconvénients :
Wish we could export the 1003 into the Lenders portal..
Réponse de l'équipe de LendingPad Corp
l’année dernière
We appreciate you for taking the time to share your experience with LendingPad. Our company places great importance on our clients' feedback to continually enhance our services. Having a direct lender integration is one of our top priorities in the coming future. Please keep an eye out for our system updates and product releases that announce any changes in the system. Thank you for choosing LendingPad, and we are eager to continue serving you.
LendingPad for Mortgage Lenders
Commentaires : It has been good, but again sometimes upper management and our AE are hard to get ahold of, support can be standoffish, and it slows down during heavy usage.
Avantages :
LendingPad is accessible anywhere, on both mobile and computer devices. It is very easy to use, well organized and extremely well documented. Their chat support is awesome, and the support staff are very knowledgeable, responsive about the platform and loans as well.
Inconvénients :
LendingPad does well for brokers. It is not set up as much for Lenders, although it is getting better, there are still a lot of GAPs. Some things are not intuitive and it is not nimble when it comes to specialty loan programs. Overall its a nice platform with lots of potential to add some AI to make it better.
Good if and when they step up their support game
Commentaires : Needs to be more user-friendly, not very intuitive and you will need a good bit of training/setup to get going to full functionality. Simple things like bulk uploads of files need to be implemented because uploading your old files one at a time then the need to go into each file and set the LO as the correct person in charge of each loan is very time consuming then the lack of support when I needed them caused me to switch to one of their competitors (Arive). Zero response from billing department so be cautious of paying this for the full year because they will ghost you and do not offer any money back guarantee or even partial refund.
Avantages :
Some good features overall if you can get the support in a timely fashion to utilize them. Their ideas are good in general and tools can be helpful if you can either figure it out yourself or have the patience to wait for days for answers to simple requests.
Inconvénients :
I wanted to love LendingPad because it has some good functionality and the ideas they have implemented seem good on the surface, then there is the issue of submitting support tickets and them being prematurely closed when the solution to your problem is not provided. They took my money and ran and when it came down to having a simple conversation about my issues nobody was there to pick up the phone when you call, ever. Why have a phone number when you are not willing to speak to your customers. Multiple support tickets were closed without us having a resolution so it appears they really need to hire a lot more employees to manage their support tickets in a timely fashion
Réponse de l'équipe de LendingPad Corp
il y a 3 ans
Mr. Carson, Our "phone" support is performed via pre-scheduled screen share in order for us to service all clients efficiently. You had also shared your credentials with a non-paying user which is not permitted according to our licensing terms. We are sorry that you did not have a good experience with support and will use this feedback to continue to improve our service.
Lending pad review
Commentaires : Overall it is good - just needs more tweaking. We requested the things mentioned above when we first started with LPad 2 years ago and still nothing has been done on them
Avantages :
We like that everything is digital and can be accessed from any computer. I like that multiple people can work in a file at one time
Inconvénients :
There are some basic things missing or hard to deal with in the system. Example - there is no way amortization tables nor calculators to show what extra payments can do, no place to see breakdown of principle vs interest, Changing from one amortization to another requires program changes and that is tedious at times when running numbers with clients, miss having a button for interest only vs having to change program all together, didnt like having to set up all the programs myself
Alternatives envisagées :
Love LendingPad
Avantages :
I can do everything from one tool to make my loan process easy and smooth and it integrates easily with other software that I use.
Inconvénients :
You can sign up for basic training or watch videos for more in-depth training. I would prefer to have the option for formal training on the system as watching the videos does not always give the information that I am looking for or is not always clear.
