--- description: Health Cloud : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Health Cloud - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion d'essais cliniques](/directory/10035/clinical-trial-management/software) > [Health Cloud](/software/172299/health-cloud) # Health Cloud Canonical: https://fr.capterra.ca/software/172299/health-cloud Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/172299/health-cloud?page=2) > Propulsez les relations avec les patients et les membres vers de nouveaux sommets avec Salesforce Health Cloud. > > Conclusion : 28 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Health Cloud? Les entreprises de santé et de sciences de la vie de toutes tailles et de tous types qui souhaitent stimuler la productivité des employés, collaborer dans l'ensemble de l'écosystème et mobiliser les patients et les membres. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 28 Avis | | Simplicité | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.1/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Salesforce - **Pays**: San Francisco, É.-U. - **Fondé**: 2003 ## Contexte commercial - **À partir de**: 350,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Accès mobile - Achats et réceptions - Alertes/Notifications - Communications avec les patients - Conception des essais - Confirmations/Reminders - Conformité 21 CFR Part 11 - Dossier médical informatisé et partagé - Emplacements multiples - Facturation - Facturation médicale - Gestion des bons de commande - Gestion des cas - Gestion des commissions - Gestion des contacts - Gestion des documents - Gestion des factures - Gestion des flux de travail - Gestion des formulaires - Gestion des leads - Gestion des médecins - Gestion des patients - Gestion des pipelines - Gestion des plans de soins - Gestion des polices d'assurance - Gestion des rendez-vous - Gestion des réclamations - Gestion des stocks - Gestion des stratégies - Gestion des tâches - Gestion financière - Identification des produits - Importation et exportation de données - Messagerie SMS - Paiements électroniques - Planification - Planification de traitement - Planification des rendez-vous - Portail client - Portail des patients - Portail libre-service - Rappels - Rapports et analyses - Rapports et statistiques - Saisie électronique des données - Signature électronique - Suivi de l'inventaire - Suivi des patients - Tableau de bord d'activités - À des fins médicales ... et 28 fonctionnalités supplémentaires ## Intégrations (1 au total) - Tableau ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels de gestion d'essais cliniques](https://fr.capterra.ca/directory/10035/clinical-trial-management/software) ## Catégories connexes - [Logiciels de CRM pour le service médical](https://fr.capterra.ca/directory/30976/healthcare-crm/software) - [Logiciels de gestion des patients](https://fr.capterra.ca/directory/30780/patient-management/software) - [Logiciels de communication avec les patients](https://fr.capterra.ca/directory/31085/patient-engagement/software) - [Logiciels de gestion de dossier patient](https://fr.capterra.ca/directory/30590/patient-case-management/software) - [Logiciels de gestion d'essais cliniques](https://fr.capterra.ca/directory/10035/clinical-trial-management/software) ## Logiciels similaires 1. [Jane](https://fr.capterra.ca/software/178984/jane-app) — 4.8/5 (499 reviews) 2. [BestoSys](https://fr.capterra.ca/software/144398/bestosys) — 4.8/5 (293 reviews) 3. [Pabau](https://fr.capterra.ca/software/140062/pabau-crm) — 4.6/5 (616 reviews) 4. [EHRYourWay](https://fr.capterra.ca/software/118789/ehr-your-way) — 4.9/5 (527 reviews) 5. [Epic](https://fr.capterra.ca/software/122278/epiccare-emr) — 4.4/5 (449 reviews) ## Avis ### "Great service 👌" — 5.0/5 > **Samantha** | *12 avril 2026* | Comptabilité | Taux de recommandation : 9.0/10 > > **Avantages**: User-friendly interface, strong patient data tracking, seamless integration, and improves care coordination across teams using Salesforce Health Cloud > > **Inconvénients**: Costly, complex setup, steep learning curve, customization can require significant time and expertise ----- ### "Give them a try\! Great job Health Cloud\!" — 5.0/5 > **Joshua** | *29 janvier 2026* | Appareils médicaux | Taux de recommandation : 10.0/10 > > **Avantages**: How helpful the customer service was, very informational and patient while I had my questions and concerns answered, very easy to get used to and I love it > > **Inconvénients**: It honestly had some buggy issues, nothing major but should be looked at . Honestly other than that I had no issues > > Overall was exciting and also such a relief to have a simple platform to use very new user friendly ----- ### "SalesForce Health Cloud is the BEST\!" — 5.0/5 > **Melissa** | *2 juin 2025* | Assurance | Taux de recommandation : 10.0/10 > > **Avantages**: The ease of use. The compatibility the system has with other applications and the amount of functionality the system has. The ability to personalize the system to accommodate the needs of the user is wonderful. > > **Inconvénients**: The IT support system. It seems as though they weren't familiar with the design of our specific data system platform and usage, therefore they were unable to assist with many issues that we were experiencing. > > Our company has enjoyed using Health Cloud. We have specific requirements that were needed for the data we are tracking, and Health Cloud was the perfect system for this. The platform was custom built to accommodate our needs. ----- ### "Awesome experience" — 5.0/5 > **Utilisateur vérifié** | *23 mars 2026* | Comptabilité | Taux de recommandation : 9.0/10 > > **Avantages**: The "Patient 360" View This is the most praised feature in almost every review. It pulls data from Electronic Health Records (EHR), insurance claims, and even wearable devices into one screen. The Benefit: You don't have to hunt through five different systems to see a patient’s history. You see their clinical data alongside their communication preferences and "Social Determinants of Health" (like whether they have reliable transportation to appointments). > > **Inconvénients**: The "Implementation Heavyweight" Setting up Health Cloud isn't a "plug-and-play" experience. The Issue: Mapping clinical data from legacy EHRs (like Epic or Cerner) into the Salesforce data model is notoriously difficult. It often requires expensive middleware (like MuleSoft) and specialized consultants to get it right. Review Tip: You could mention that the initial setup period was longer and more resource-intensive than your team originally anticipated. > > The Initial Hurdle: Most users describe the first 6 months as "intense." Between data migration from old EHRs and staff training, the learning curve is steep. ----- ### "Strong management tool" — 3.0/5 > **Chanda** | *24 mars 2026* | Informatique et sécurité réseau | Taux de recommandation : 5.0/10 > > **Avantages**: What I liked most about Health Cloud was that it gave a more complete view of patient information in one place. It made it easier to keep track of interactions, coordinate communication, and stay more organized instead of jumping between different systems. I also liked the reporting and customization options once I became more familiar with the platform. > > **Inconvénients**: What I liked least was that it can feel complex in the beginning. There is definitely a learning curve, and some parts of the system are not as intuitive as they could be. It can also take time to set things up the way your team wants, especially if you need specific workflows or reporting. > > my experience with Health Cloud was positive. It helped with organization, visibility, and managing patient related information in a more structured way. The biggest challenge was getting comfortable with all of the features at first, but once I learned the system better, it became much more useful in day to day work. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/172299/health-cloud?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/172299/health-cloud) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nb | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Données structurées