---
description: Unitel Voice : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Unitel Voice - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Systèmes téléphoniques pour entreprise](/directory/31101/business-phone-systems/software) > [Unitel Voice](/software/172777/unitel-voice)

# Unitel Voice

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> Un système téléphonique virtuel et un service de numéro gratuit conçus pour aider les entrepreneurs à démarrer, gérer et développer leur activité.
> 
> Conclusion : 62 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Unitel Voice?

UniTel Voice est un système téléphonique virtuel économique conçu pour les propriétaires de petites entreprises et de start-up. Quel que soit leur budget, les chefs d'entreprise peuvent gérer leur activité à l'aide de téléphones portables et donner l'image d'entreprises du classement Fortune 500.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.5/5** | 62 Avis |
| Simplicité | 4.4/5 | D'après l'ensemble des avis |
| Support client | 4.7/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.5/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: UniTel Voice
- **Fondé**: 2011

## Contexte commercial

- **À partir de**: 9,99 $ US
- **Public cible**: Travailleur autonome, 2–10
- **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais
- **Pays disponibles**: Canada, États-Unis

##  Fonctionnalités

- Accès mobile
- Automated Attendant
- Autorisations basées sur les rôles
- Conférences
- Enregistrement des appels
- Extensions virtuelles
- Filtrage d'appels
- Gestion de la communication
- Gestion des centres d'appel
- Groupes d'appel
- IVR
- Identification de l'appelant
- Journalisation des appels
- Liaisons SIP
- Messagerie SMS
- Messagerie vocale
- PBX
- Rapports sur les appels
- Routage des appels
- Suivi des appels
- Tableau de bord d'activités
- Transfert d’appel

## Ressources d'aide

- Support 24/7 (réponse directe)
- Chat/Clavardage

## Category

- [Systèmes téléphoniques pour entreprise](https://fr.capterra.ca/directory/31101/business-phone-systems/software)

## Catégories connexes

- [Systèmes téléphoniques pour entreprise](https://fr.capterra.ca/directory/31101/business-phone-systems/software)
- [Systèmes d'autocommutateur téléphonique privé](https://fr.capterra.ca/directory/31102/cloud-pbx/software)
- [Logiciels SIP (softphone)](https://fr.capterra.ca/directory/31029/softphone/software)
- [Logiciels de VoIP](https://fr.capterra.ca/directory/30940/voip/software)
- [Systèmes téléphoniques](https://fr.capterra.ca/directory/30084/telephony/software)

##  Logiciels similaires

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2. [800.com](https://fr.capterra.ca/software/208208/800-com) — 4.7/5 (313 reviews)
3. [3CX](https://fr.capterra.ca/software/158704/3cx) — 4.4/5 (465 reviews)
4. [Nextiva](https://fr.capterra.ca/software/175788/nextiva) — 4.6/5 (914 reviews)
5. [RingEX](https://fr.capterra.ca/software/132178/ringcentral-mvp) — 4.2/5 (1200 reviews)

## Avis

### "Bon service" — 5.0/5

> **Alexandre** | *17 avril 2024* | Appareils médicaux | Taux de recommandation : 10.0/10
> 
> **Avantages**: Service ultra rapide, on envoie un message et règle le petit problème immédiatement
> 
> **Inconvénients**: Trop d’option à faire pour répondre à l’appel\! Press 1 to answer, and again press 1 to answers

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### "Great customer service\!" — 5.0/5

> **Katherine** | *9 mai 2025* | Médecine douce | Taux de recommandation : 10.0/10
> 
> **Avantages**: Every representative I have spoken with, for example \[sensitive content hidden\] have been very helpful and supportive
> 
> **Inconvénients**: The start-up videos made for good bedtime watching 🥱😴💤
> 
> Excellent communication to cancel a number when I found a vanity number I preferred, and I received my refund promptly on it.

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### "Affordable and feature rich\!" — 4.0/5

> **Sven** | *9 janvier 2026* | Gestion de l'enseignement | Taux de recommandation : 8.0/10
> 
> **Avantages**: Affordable Toll Free number that can be used across my entire team. I chose the least expensive and had low expectation, but they were exceeded.
> 
> **Inconvénients**: It wasn't intuitive at first but with the Guide, Support Setup Call and the videos I was able to get up and running for both voice and fax.
> 
> Very satisfied. I spoke with  \[sensitive content hidden\] on my support call and she was fantastic. She helped answer all my remaining questions and got me running at light speed.

-----

### "SPLENDID SERVICE\!" — 5.0/5

> **Tatyana** | *25 mars 2026* | Services à la personne et aux familles | Taux de recommandation : 10.0/10
> 
> **Avantages**: I absolutely LOVED my experience at Unitel.  \[sensitive content hidden\], helped get me set up and I enjoyed working with him thoroughly. He was very attentive to my needs and jumped right in and got the ball rolling\! He listened to my wants, recommended things I hadn’t thought of. I love the DND feature that he taught me how to use.
> 
> **Inconvénients**: Nothing. Great value so far from what I can tell. We are just beginning, so I’ll come back and update after about a month of using the Unitel Voice Service.
> 
> The Unitel Voice platform is not complex. The entire system is easy to use, and my experience was absolutely seamless. I like that my entire team can use it and I can manage our day to day operations without having any issues. Thanks Unitel\!\!

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### "Dont use this provider" — 1.0/5

> **Juan** | *11 mars 2026* | Transport routier/ferroviaire | Taux de recommandation : 0.0/10
> 
> **Avantages**: It appeared to be affordable and cost efficient. In addition, it seemed to be an easy setup but quickly recognized it was not.
> 
> **Inconvénients**: My experience with this company was extremely disappointing. What initially appeared to be a simple setup quickly turned into a frustrating process. I made a purchase under the impression that I would be able to utilize a custom number, only to find out shortly afterward that this was not actually an option.&#10;&#10;When I called for clarification, the customer service representative, Lexi, responded with an unprofessional attitude and failed to clearly explain the process or offer any practical solutions. The lack of helpful support only added to the confusion and frustration.&#10;&#10;I will say that the manager, Wendy, was more professional and took the time to explain how the company operates and what services are actually available. However, another major drawback is that refunds are handled strictly through email correspondence and can take 3–5 business days to process.&#10;&#10;Overall, I strongly recommend doing thorough research before using this company so you fully understand their services and policies before making a purchase.
> 
> It was a terrible experience and I would not recommend anyone to use this service provider unless they do extensive research.

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