17 ans à aider les entreprises canadiennes
à choisir le meilleur logiciel
Smartwebs
Description de Smartwebs
Smartwebs est votre plateforme tout-en-un pour vous aider à gérer vos communautés HOA avec des outils qui automatisent la comptabilité, les infractions, les bons de travail, etc.
Ce logiciel cloud vous permet d'abolir les tâches manuelles fastidieuses au profit de flux de travail et de déclencheurs automatisés. Vous n'avez plus besoin d'utiliser plusieurs solutions pour gérer vos communautés.
Grâce aux applications Apple et Android, vous pouvez traiter rapidement et facilement les violations, les ordres de travail et visualiser les plans architecturaux à tout moment.
Qui utilise Smartwebs?
Sociétés de gestion d'associations communautaires
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The best property management software on the market!
Avantages :
Smartwebs made customized implementation and training for our community associations a breeze. We expected a learning curve with switching from our old management systems, but it really was so simple with very little pushback from our managers. When questions or concerns did arise, they were lightning fast to respond. They are continuously improving software features and implementations. We didn't know it could get any better! I would recommend Smartwebs to any association whether you are managing with spreadsheets or another HOA management software.
Inconvénients :
A training portal with recorded videos would be a great addition, however not necessary as the walk-through training was enough for us.
Smartwebs Overview
Commentaires : Smartwebs is a great service provider, moderately easy to use, great automation, has improved the speed at which we can do our jobs and the level of service we can provide as a management company. Great customer service and product that continues to evolve and improve with time.
Avantages :
Product is easy to use and automates the process seamlessly for the most part. Mostly easy to use. Developer team actually listens to us about improvements that can be made and tries to implement when they can.
Inconvénients :
Integration with our VMS system wasn't easy at first and there are still bugs that need to be worked out from time to time. Some features of the software are cumbersome to use, not always user friendly, sometimes multiple ways to get to the same feature, which can make the process confusing. Cannot mass update the call to action text for a particular violation category across all associations. The system seems to have down time a day or so every few months which can prevent us from getting our work done for an entire day or more. doesn't always sync properly to our VMS system. Most of the time things are consistent, though.
SmartWebs and VMS Communication
Commentaires : SmartWebs is great if there are no glitches. Simple things such as correcting language in VMS seems like an unnecessary step. It can be frustrating. But - when all goes well, it goes really well! It's much more efficient to process violations and download a PDF to print from that instead of individually from VMS.
Avantages :
SmartWebs makes processing multiple violations easy. As an example, on specific days our inspector checks for recycling and trash receptacles that have been left out. Our community is large - over 2,500 units - and there are times that we issue a large quantity of violations. SmartWebs processes all the violations with ease and we can download the PDF to process and print. An attached photo printed with each violation is extremely helpful too!
Inconvénients :
The communication between VMS and SmartWebs seems a bit off. In sticking with the trash & recycling example, I find that there is a lot of toggling between SmartWebs and VMS to make sure the language matches on the violation we sent to the homeowner. SmartWebs has the tendency to auto-load the text of how the violation reads in a resolution - quite lengthy. In cases like that, we need to cut and paste language into VMS to simple say, "Please keep your trash/recycling receptacles out of sight," or something similar. When there are several violations, that can be time consuming.
Smart Webs Review
Commentaires : If I would have known Smart Webs was coming out with a full-service program for all our HOA needs, I would have expressed the NEED to have this to my boss. Unfortunately, we are in a current contract with AppFolio. The ease of their program is so user friendly my three-year-old could even figure it out.
Avantages :
The ease of their program is so convenient while in the field or in the office. Makes inspection time in the field less than using previous programs. (Tops 1, VMS or AppFolio)
Inconvénients :
Just recently the feedback or assistance with support has been rather slow. Even though we rarely need supports help unless we are entering a new community.
Smart Web- affordable web hosting and reseller
Commentaires : So far, Smart web helped us to host and manage several websites for our clients who come from different fields of work.
Avantages :
It provides affordable web hosting and reseller packages for clients
Inconvénients :
Most of these affordable web hosting packages offer limited website storage and size of contents that can be hosted on the website.
