--- description: Hop : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Hop - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion hôtelière](/directory/20031/hospitality-property-management/software) > [Hop](/software/173113/hop) # Hop Canonical: https://fr.capterra.ca/software/173113/hop Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/173113/hop?page=2) > HOP Software est un système de gestion de propriété dans le cloud puissant, mais abordable. > > Conclusion : 14 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Hop? Le guichet unique pour les hôteliers, les chambres d'hôte et les propriétaires de services de restauration qui cherchent à rationaliser leurs opérations et à maximiser leurs revenus. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 14 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.1/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Hop Software - **Pays**: Edinburgh, R.-U. - **Fondé**: 2017 ## Contexte commercial - **À partir de**: 150,00 £ - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Australie, Canada, Irlande, Nigéria, Philippines, Royaume-Uni, Émirats arabes unis, États-Unis, île de Man ## Fonctionnalités - Automatisation du marketing - Gestion de l'expérience invité - Gestion de la maintenance - Gestion des employés - Intégration GDS et OTA - Logiciels CRM (gestion de la relation client) - Point de vente (PDV) - Rapports et analyses ## Intégrations (12 au total) - Clover - Epos Now - FCRM Insurance - Global Payments Integrated - NetSuite - QuickBooks Online - Sage Accounting - SevenRooms - SiteMinder - Stripe - Worldpay for Enterprise - Xero ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels de gestion hôtelière](https://fr.capterra.ca/directory/20031/hospitality-property-management/software) ## Logiciels similaires 1. [Hostaway](https://fr.capterra.ca/software/152433/hostaway) — 4.8/5 (1524 reviews) 2. [Guesty](https://fr.capterra.ca/software/159377/guesty) — 4.4/5 (465 reviews) 3. [Lodgify](https://fr.capterra.ca/software/131924/lodgify) — 4.5/5 (1282 reviews) 4. [eZee Absolute](https://fr.capterra.ca/software/135751/ezee-absolute) — 4.6/5 (405 reviews) 5. [Breezeway](https://fr.capterra.ca/software/186514/breezeway) — 4.6/5 (195 reviews) ## Avis ### "One stop shop\!" — 5.0/5 > **Utilisateur vérifié** | *8 septembre 2018* | Hôtellerie | Taux de recommandation : 9.0/10 > > **Avantages**: This PMS has allowed us to improve our revenues. It is great and easy to navigate and allows for good data capture. > > **Inconvénients**: Based on the data captures some more reporting would be great\! ----- ### "Happy Hop User - A small hospitality business with complex needs." — 5.0/5 > **Rebecca** | *22 novembre 2022* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: HOP offers everything that a medium size hospitality business would need but they offer it at a price that is affordable for smaller business too. > > **Inconvénients**: As a small business, some of the features are not needed and the terminology is challenging for newbies - but once you get the hang of it, it is easy to use. > > Really value working with HOP - forward thinking, great customer service, they tick all the boxes that we need - the only software package that could do this within our budget. ----- ### "TRTINGTO DO TOO MUCH IN TOO MANY WAYS" — 3.0/5 > **Peter** | *4 décembre 2020* | Hôtellerie | Taux de recommandation : 2.0/10 > > **Avantages**: It allows functionality of adding offers > > **Inconvénients**: Too many steps, repetitive, time consuming > > Feedback is that it is too clunky and we will look for a new providor. After sale support zilch, other than if we reach out ----- ### "A Creative Property management System" — 5.0/5 > **rajeev** | *18 mai 2023* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: I have used numerous property mgmt system and HOP is way better then any of the competitors as it comes with significant features and can be used effectively to manage events , Small to mid size hotels .Cloud based so access is easy from anywhere . Reporting system is robust . > > **Inconvénients**: They don't have mobile app and you can go in the past and edit historic transactions which is not ideal . > > Really good tech team , friendly , responsive and they keep increasing their features . OTA connectivity is on par with other Systems. I have 12 property with HOP.Dale at HOP is very good and knowledgeable,. ----- ### "HOP is it\!" — 4.0/5 > **Joao** | *18 novembre 2022* | Hôtellerie | Taux de recommandation : 9.0/10 > > **Avantages**: Easy to implement and to use the basic functions of the systemHas the best support team I have ever encountered across any system and developers do listen and implement requests for features in, normally, a timely manner > > **Inconvénients**: HOP is complicated to master and lacks some reporting tools that bigger properties would require. These reports are able to be gathered indirectly by compiling info from CSV files across other reports. > > I have implemented HOP across multiple properties that I have managed and would keep using it in the future. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/173113/hop?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/173113/hop) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées