Description de HelloBox
Les utilisateurs ont 80 % de chances en plus de vous contacter, quand ils peuvent utiliser un canal qu'ils utilisent déjà (conformément à Entrepreneur.com). HelloBox ajoute un widget de contact omnicanal à chaque page de votre site web.
Pour atteindre le plus grand nombre de personnes aussi efficacement que possible, HelloBox offre un large éventail de canaux de communication pour permettre aux visiteurs de choisir le support avec lequel ils se sentent le plus à l'aise.
L'objectif est de permettre aux visiteurs de votre site web d'obtenir plus facilement l'aide qu'ils souhaitent et dont ils ont besoin.
Qui utilise HelloBox?
HelloBox est idéal pour tous ceux qui sont les ambassadeurs de leur propre marque. Cet outil est particulièrement puissant pour : - les agents immobiliers - les coachs et les entraîneurs - les propriétaires d'entreprises locales
Où peut se déployer HelloBox?
Cloud, SaaS, web
À propos du vendeur
- PixelHub
- Fondé en 2018
- Chat/Clavardage
Pays disponibles
Espagne
Langues
Non fourni par l'éditeur
HelloBox - Prix
À partir de :
- Oui, essai gratuit disponible
- Non, pas de version gratuite
HelloBox n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de HelloBox est disponible à partir de 8,00 $ US/mois.
À propos du vendeur
- PixelHub
- Fondé en 2018
- Chat/Clavardage
Pays disponibles
Espagne
Langues
Non fourni par l'éditeur
HelloBox en vidéos et en images
Comparez le prix du logiciel HelloBox avec ses alternatives
Fonctionnalités - HelloBox
Alternatives à HelloBox
Avis sur HelloBox
Nicholas I.
Great product, just not for my business
Commentaires : HelloBox is a great product, and I would have continued to use it if I just needed my customers to contact me directly or fill out a form to have me contact them at a later date. It just so happens that I need an active 24/7 bot to greet my customers, take down information, transfer it to my CRM, and also schedule appointments right there in the chat. HelloBox is a great solution for people who want multiple channels to chat with their customers on all packaged together, however beyond that I'd go with somethign else. Hellobox could have done everything I needed it to do, however, I wasn't interested in it enough to continue with the product.
Avantages :
I liked the vast array of channels to contact the business and you get to choose which channels are turned on and off.
Inconvénients :
The size of the widget when it was fully expanded. It was a lot to take in sometimes if you had a lot of channels available for contact. Also, I think the more channels to communicate with your customer is a good thing, maybe like 3 to 4 should be limited to the widget. It gets too crowded on there.
Réponse de l'équipe de PixelHub
il y a 3 ans
Thanks Nicholas for your honest words, we'll take it into account for the next iterration.
Marylou M.
Great product, bad service
Commentaires : I like the software, but it's risky. Considerate this before buying it. Also, if you know another software please let me know!
Avantages :
Its a great software overall. But I believe they need more people to assist the clients they already have.
Inconvénients :
Since my company has a lot of clients, things come up and in digital we need to act quickly. Here with hellobox is my only provider where I have problems to change simply things as: - account settings - get the bills to a new email My clients are upset because we cannot provide them bills for a service, which is a very bad image for the company.
Cesar L.
¡Cuidado con el truco cuando se vence la prueba gratis!
Commentaires : Es increíble que al finalizar el trial, pongan visible en mi sitio web (todos los visitantes lo ven al visitar el website) un mensaje invitando a comprar la versión de pago, lo que resulta molesto para un visitante que no tiene por qué distraerse leyendo un mensaje que no es para él, ni es parte de mi página web. He intentado quitando el código que inserté para el trial, pero es inútil. Algo hace ese código malicioso tras bambalinas, que no desaparece. Parece ser una estrategia engañosa para obligar a comprar los planes de pago, quizás así desaparezca el molesto mensaje, pero ahora ya NO quiero comprarles el servicio porque considero esta estrategia casi fraudulenta. No recomiendo hacer negocios con este proveedor, a riesgo de incurrir en gastos mayores y dolores de cabeza intentando eliminar el software malicioso que parece acompañar el trial.
Avantages :
Cumple con lo prometido en la descripción del producto.
Inconvénients :
Funciona bien, incluso estuve a punto de comprar el plan anual luego de la prueba gratis. Pero el servicio al cliente es pésimo, no dan respuesta por ninguno de los medios que dejan disponibles en su propio "HelloBox" de su página web. ¡Qué tal, no les funciona ni a ellos mismos!
Nina K.
Contact widget for your website
Commentaires :
The widget is extremely easy to set up, it supports most social media and traditional channels, there are quite a few options available, and the customer support is great!
I recommend this widget for professional websites.
Avantages :
These are nice features that I didn't find in other contact widgets: - Number of integrations (10 channels available) - Great customization options (picture, badge) - QR code generation for SMS - Option to display business hours - Free trial for one month - Amazing customer support
Inconvénients :
These are my suggestions to improve the widget further: - Enhance widget position options (currently left or right, no custom positioning) - Would love a "simpler" version with a minimalist design (the current version looks very professional - not suitable for personal or quirky landing pages) - Translation (FR) is not perfect - Add option to display time in 24h format and date as day dd mm - Reduce loading time (currently 5 sec) - Add option to customize the apparition of the widget (event trigger, timer, animation effect.) - No need to enter credit card info to get free trial
Stephen R.
Fantastic
Commentaires : Positive. Increased contact and easy to use.
Avantages :
HelloBox allows our customers to get in touch with us fast and in a way that they prefer rather than relying on just email or phone. It offers all the options right on the page so it's easy for users to locate.
Inconvénients :
I have nothing negative to say about it. Works perfect.
Réponse de l'équipe de PixelHub
il y a 3 ans
Hey Stephen, we appreciate your great feedback. Thanks a lot
