--- description: Shape : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Shape - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion de cabinet d'avocat](/directory/20038/law-practice-management/software) > [Shape](/software/173673/setshape) # Shape Canonical: https://fr.capterra.ca/software/173673/setshape Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/173673/setshape?page=2) > Vous pouvez l'essayer gratuitement pendant 14 jours. > > Conclusion : 44 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Shape? Des avocats indépendants à la recherche de leur première solution CRM aux cabinets de plus de 100 personnes spécialisés dans le droit pénal, Shape est personnalisable, quelle que soit la taille du cabinet ou sa spécialité. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 44 Avis | | Simplicité | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Shape Software - **Pays**: Irvine, É.-U. - **Entreprise fondée en**: 2007 ## Contexte commercial - **À partir de**: 119,00 $ US - **Type de licence**: (Version gratuite disponible) (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Accès mobile - Alertes/Notifications - Base de données de biens - Base de données de clients - Base de données de clients - Calendrier d'amortissement - Comptabilité - Contacts partagés - Facturation - Fonctions pour gestionnaires immobiliers - Gestion de la communication - Gestion de la conformité - Gestion des applications - Gestion des calendriers - Gestion des centres d'appel - Gestion des clients - Gestion des commissions - Gestion des connaissances - Gestion des courriels - Gestion des documents - Gestion des emprunteurs - Gestion des flux de travail - Gestion des pipelines - Gestion des portefeuilles - Gestion des propriétés commerciales - Gestion du pipeline de ventes - Génération de documents - Historique des clients - Intégration des médias sociaux - Logiciels CRM (gestion de la relation client) - Messagerie instantanée - Mesure des performances - Outils de collaboration - Planification des rendez-vous - Planification stratégique - Portail client - Portail client - Portail libre-service - Qualification de leads - Rapports et analyses - Rapports personnalisables - Recherche/Filtre - Saisie de leads - Segmentation - Stockage de documents - Suivi des frais - Suivi des interactions - Suivi des présences - Système de calendrier et de rappel - Third-Party Integrations ... et 39 fonctionnalités supplémentaires ## Intégrations (9 au total) - BombBomb - Clio - Filevine - Google Workspace - Mailchimp - Microsoft 365 - Microsoft Outlook - Stripe - Zapier ## Ressources d'aide - Service client/courriel - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels de gestion de cabinet d'avocat](https://fr.capterra.ca/directory/20038/law-practice-management/software) ## Catégories connexes - [Logiciels de gestion de cabinet d'avocat](https://fr.capterra.ca/directory/20038/law-practice-management/software) - [Logiciels pour emprunts](https://fr.capterra.ca/directory/20011/loan-origination/software) - [Logiciels pour prêts et hypothèques](https://fr.capterra.ca/directory/30038/mortgage-and-loans/software) - [Logiciels d'immobilier commercial](https://fr.capterra.ca/directory/31244/commercial-real-estate/software) - [Logiciels d'administration scolaire](https://fr.capterra.ca/directory/20014/school-administration/software) ## Logiciels similaires 1. [HubSpot CRM](https://fr.capterra.ca/software/152373/hubspot-crm) — 4.5/5 (4466 reviews) 2. [Bigin by Zoho CRM](https://fr.capterra.ca/software/204998/bigin-by-zoho-crm) — 4.7/5 (735 reviews) 3. [Zoho CRM](https://fr.capterra.ca/software/155928/zoho-crm) — 4.3/5 (6978 reviews) 4. [Salesforce Sales Cloud](https://fr.capterra.ca/software/61368/salesforce) — 4.4/5 (18786 reviews) 5. [noCRM](https://fr.capterra.ca/software/132752/you-don-t-need-a-crm) — 4.6/5 (491 reviews) ## Avis ### "Easy all in one marketing CRM" — 5.0/5 > **Danny** | *15 janvier 2019* | Banque | Taux de recommandation : 10.0/10 > > **Avantages**: Customer service did a great job setting up our system to easily keep track of all of our leads. Helps to capture a higher closing rate. > > **Inconvénients**: Wish I could have gotten started sooner ----- ### "Extensive CRM/POS Software" — 5.0/5 > **Kyle** | *20 mai 2022* | Services financiers | Taux de recommandation : 10.0/10 > > **Avantages**: This software is user-friendly and easy to follow. Shape helps to STAY organized and focused on selling and making money. I love the automated follow up system and details so we don't lose out on any possible opportunities. This system guides you to stay in front of potential clients, to which we all know proper communication is KEY to acquiring new clients. Highly recommend Shape for any Mortgage Business that doesn't use this CRN. I have used other CRM/POS software, Shape is second to none. (you will see\!\!\!) > > **Inconvénients**: The only thing in my brief review and I wouldn't say this is a con because the reward on the backend is significant because Shape is so extensive configuring it to your exact needs requires some input on the business owner. ----- ### "Absolutely the Worst Customer Support that exists in the industry" — 2.0/5 > **Christopher** | *13 octobre 2023* | Banque | Taux de recommandation : 0.0/10 > > **Avantages**: The product has some bells and whistles that we liked but may not be very inclusive after all. > > **Inconvénients**: Terrible Customer Support. Shape Software from C-level down to \[sensitive content hidden\] in Billing and \[sensitive content hidden\] in sales have demonstrated a complete lack of product knowledge but a very firm grasp on compliance avoidance. They have for the last 3 weeks avoided completing a third party agreement stating they will not sell leads you input into the system. If this seems odd we think so too. > > A Nightmare. Choosing Shape Software as our CRM company is the worst business decision we have ever made. Absolute nightmare dealing with anyone at Shape Software. Caveat Emptor. ----- ### "Robust CRM\!\!\!" — 5.0/5 > **Timmya** | *21 mai 2022* | Services financiers | Taux de recommandation : 10.0/10 > > **Avantages**: Shape syncs, advertise, customizes, and provides the best reporting CRM system I’ve used. You can call, text, email, and send out mass marketing all in one on the platform. It is amazing to see the dashboard reports that shows leads, prospects, and live numbers. Shape is prepared from intake to closing and the platform is clear cut and customizable to my needs\! > > **Inconvénients**: When declining a document Shape allows you to provide a customized comment to explain the denial. I would love to explore a prepopulated drop-list of reasons for denial. > > Shape is an amazing clear cut, efficient, streamlined software that allows you to customize the portal to your personal needs. It is a software that is easy to navigate with great organizational settings, tracking, reporting and syncing components. ----- ### "Great system for prospecting and contact management" — 5.0/5 > **Dorsa** | *7 février 2022* | Ressources humaines | Taux de recommandation : 10.0/10 > > **Avantages**: The contact management and pipeline tools make our prospecting a lot easier. We use the system to share notes, share call recordings on leads and pretty much manage everything now. E-mail and text drip campaigns have automated a lot of the work we used to do as well. Would highly recommend Shape. > > **Inconvénients**: No cons that I can think of, we like the software. > > Great overall experience. ----- Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/173673/setshape?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/173673/setshape) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | ----- ## Données structurées