--- description: Ninja Number : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Ninja Number - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Systèmes téléphoniques pour entreprise](/directory/31101/business-phone-systems/software) > [Ninja Number](/software/174026/ninja-number) # Ninja Number Canonical: https://fr.capterra.ca/software/174026/ninja-number Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/174026/ninja-number?page=2) > Une solution de systèmes téléphoniques professionnels qui aide les entreprises à gérer les communications entrantes, à automatiser les messages texte et à transcrire les messages vocaux. > > Conclusion : 11 utilisateurs lui ont donné la note de **3.5/5**. Figure au meilleur classement pour \*\* Fonctionnalités\*\*. ----- ## Présentation ### Qui utilise Ninja Number? Conçu pour les entrepreneurs, les propriétaires de petites entreprises, les auto-entrepreneurs et les entreprises qui ont besoin d'aide pour gérer de manière proactive les demandes entrantes concernant les ventes, les services et les renseignements d'ordre général. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.5/5** | 11 Avis | | Simplicité | 3.7/5 | D'après l'ensemble des avis | | Support client | 3.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.1/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 20% | (2/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Ninja Number - **Pays**: Buford, É.-U. - **Entreprise fondée en**: 2002 ## Contexte commercial - **À partir de**: 9,95 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200 - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Alertes/Notifications - Enregistrement des appels - Extensions virtuelles - Gestion des centres d'appel - Groupes d'appel - IVR - Liaisons SIP - Messagerie vocale - PBX - Rapports personnalisables - Rapports sur les appels - Routage des appels - Suivi des appels - Suivi des appels - Tableau de bord d'activités - VoIP ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Systèmes téléphoniques pour entreprise](https://fr.capterra.ca/directory/31101/business-phone-systems/software) ## Catégories connexes - [Systèmes téléphoniques pour entreprise](https://fr.capterra.ca/directory/31101/business-phone-systems/software) - [Systèmes d'autocommutateur téléphonique privé](https://fr.capterra.ca/directory/31102/cloud-pbx/software) - [Systèmes téléphoniques](https://fr.capterra.ca/directory/30084/telephony/software) ## Logiciels similaires 1. [Ringover](https://fr.capterra.ca/software/169627/ringover) — 4.7/5 (884 reviews) 2. [VoIP.ms](https://fr.capterra.ca/software/203084/voip-ms) — 4.8/5 (698 reviews) 3. [Nextiva](https://fr.capterra.ca/software/175788/nextiva) — 4.6/5 (919 reviews) 4. [Google Voice](https://fr.capterra.ca/software/210592/voice) — 4.5/5 (726 reviews) 5. [CallHippo](https://fr.capterra.ca/software/159578/callhippo) — 4.4/5 (688 reviews) ## Avis ### "Great Product" — 5.0/5 > **Utilisateur vérifié** | *9 mai 2018* > > **Avantages**: I rely on Ninja Number for my real estate business and they have never let me down. great product and pricing. thank you\! > > **Inconvénients**: Nothing that I have seen so far with this software. I have been using Ninja number for several years now. ----- ### "I use this number for registrations and feedback at my workshops." — 5.0/5 > **John** | *9 mai 2018* > > **Avantages**: It records my guest's name, number, and is always available, even when I am not. It plays the messages from my computer, and it alerts me via email whenever somebody calls or faxes. > > **Inconvénients**: If I want to share the messages with my assistants, and then she leaves, it seemed a bit problematic to remove them and replace their access with a new one. Also, I wish it could somehow filter telemarketing faxes (I know that's probably unrealistic). ----- ### "VEHEMENTLY do NOT RECOMMEND NINJA NUMBER" — 1.0/5 > **Utilisateur vérifié** | *3 décembre 2021* | Santé, bien-être et fitness | Taux de recommandation : 0.0/10 > > **Avantages**: Very complex, intricate phone system with multiple options. HOWEVER, completely useless if you have no reference manual and NO CUSTOMER SERVICE\! > > **Inconvénients**: - Horrible Customer Service . . . literally non-existent. - System Outages - days at a time, no warning, no explanation, no assistance during down time. - NOT RELIABLE > > We have been customers since "Ninja Number/Simply One/NextPBX was Voice Nation at its inception many years ago. Service was initially straight forward, over the years reliability SIGNIFICANTLY DECLINED - and CUSTOMER SERVICE became NON-EXISTENT. Also - the phone system evolved, becoming more complicated yet there was no GUIDEBOOK, explanation or customer service to assist with set up, changing and / or using the PBX system. When referred to the webpage for this info - there is very sparse information, no overview or true guidance for FULL use of this very intricate phone system. This year we had COMPLETE PHONE SERVICE OUTAGES, during which WE COULD NOT REACH CUSTOMER SERVICE. After multiple calls - we reached only a "call-center," where someone took a message and nobody called us back. Additionally, while talking to the "call center" - their phone lines cut us off mid-sentence. REPEATEDLY\! I mean, multiple (25+) times getting cut off\! This is no exaggeration. We are a small Healthcare business - and OUR PATIENTS COULD NOT REACH US. We're talking about pregnant women and oncology patients undergoing critical care - unable to reach their healthcare providers. Never once did we receive an email, or any other kinds of notification from Ninja Number/Simply One/NextPBX letting us know the system status update, what had happened, when it would be resolved. No apologies, no concern, NO COMMUNICATION. We always found out because our patients would start emailing us. Unacceptable\! ----- ### "My experience with Ninja number has been an extremely pleasant one. Their support team is grade A." — 5.0/5 > **Utilisateur vérifié** | *9 mai 2018* > > **Avantages**: The thing I like most about ninja number is how easily their sign in process is via their website. You rarely find that nowadays. > > **Inconvénients**: I truthfully have no issues with their software, I absolutely love it. The software in my experience seems always up to date. ----- ### "Perfect for our needs" — 4.0/5 > **Josh** | *9 mai 2018* > > **Avantages**: Everything is good. I had a few times when it didn't work when I needed it, but when it does it is perfect. > > **Inconvénients**: No live customer service on weekends to help with software questions that's my biggest concern. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/174026/ninja-number?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/174026/ninja-number) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées