---
description: Optimal Workshop : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
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title: Optimal Workshop - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Outils de prototypage](/directory/31086/prototyping/software) > [Optimal Workshop](/software/174073/optimal-workshop)

# Optimal Workshop

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> Reframer est un outil de recherche qualitative en ligne qui vous aide à découvrir des informations sur les pensées, les opinions et les motivations des gens.
> 
> Conclusion : 7 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise Optimal Workshop?

Ces outils de test de convivialité sont conçus pour aider les chercheurs, les concepteurs et les architectes d'information à améliorer l'expérience utilisateur de leurs produits.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.4/5** | 7 Avis |
| Simplicité | 4.0/5 | D'après l'ensemble des avis |
| Support client | 5.0/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.3/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Optimal Workshop
- **Pays**: Wellington, Nouvelle-Zélande
- **Fondé**: 2007

## Contexte commercial

- **À partir de**: 199,00 $ US
- **Type de licence**:  (Version d’essai gratuite)
- **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Chromebook (ordinateur)
- **Langues**: anglais
- **Pays disponibles**: Albanie, Allemagne, Andorre, Anguilla, Antigua-et-Barbuda, Argentine, Aruba, Autriche, Bahamas, Barbade, Belgique, Bermudes, Bolivie, Bosnie-Herzégovine, Brésil, Bulgarie, Bélarus, Bélize, Canada, Chili et 84 de plus

##  Fonctionnalités

- API
- Analyse des recherches utilisateurs
- Analytique
- Annotations
- Distribution multicanal
- Enquêtes et feedback
- Fonction de glisser-déposer
- Gestion de contenu
- Heatmaps
- Importation et exportation de données
- Intégration de tiers
- Outils de collaboration
- Questions personnalisables
- Rapports et analyses
- Visualisation de données

## Intégrations (1 au total)

- Figma

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Chat/Clavardage

## Category

- [Outils de prototypage](https://fr.capterra.ca/directory/31086/prototyping/software)

## Catégories connexes

- [Logiciels d'analyse de données qualitatives](https://fr.capterra.ca/directory/31297/qualitative-data-analysis/software)
- [Outils de prototypage](https://fr.capterra.ca/directory/31086/prototyping/software)
- [Outils de sondage](https://fr.capterra.ca/directory/30092/survey/software)
- [Plateformes d'expérience digitale (DXP)](https://fr.capterra.ca/directory/32817/digital-experience-platforms-%28dxp%29/software)
- [Logiciels de test utilisateur](https://fr.capterra.ca/directory/32295/user-testing/software)

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3. [XM for Strategy & Research](https://fr.capterra.ca/software/72396/strategy-and-research) — 4.7/5 (424 reviews)
4. [Extellio](https://fr.capterra.ca/software/1027765/extellio) — 4.3/5 (3 reviews)
5. [Screeb](https://fr.capterra.ca/software/1021951/screeb) — 4.5/5 (42 reviews)

## Avis

### "An online/remote alternative to Card Sorting" — 4.0/5

> **Gonzalo** | *30 décembre 2021* | Services et technologies de l'information | Taux de recommandation : 8.0/10
> 
> **Avantages**: OptimalSort is an ideal tool to transform the classic Card Sorting in person, to a remote environment and 100% online. That is, any user from anywhere in the world can do your study quickly and easily. It's easy to set up and get started, it's intuitive in setup (a little less on the activity side.) It's a pretty good tool for exploring how people associate concepts.
> 
> **Inconvénients**: I found that I missed being able to really see how people participated in the test. For example, you cannot tell if someone spent 5 seconds or 5 minutes thinking about a decision. It could be countered by having the participant on the phone at the time, but this is not ideal and takes away the experience of remoteness. In addition, the paid features are quite expensive. It is only available in English.
> 
> It is very useful to be able to take advantage of remote participants, which helps speed up the investigation cycle. Organizing the information in dendrograms was a useful way of communicating the findings to colleagues.

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### "Lo volveré a utilizar sin dudas." — 5.0/5

> **eliana** | *17 novembre 2022* | Design | Taux de recommandation : 10.0/10
> 
> **Avantages**: Tiene muchas funcionalidades, pero  lo que mas utilizo es card Sporting y tree testing. Es muy útil porque porque armar la arquitectura de información de una pagina web y luego podes validarla.Tiene 5 opciones de test distintos. Es realmente muy útil, y ademas que podes ir analizando los resultados en tiempo real.
> 
> **Inconvénients**: En la opción gratis tiene algunas limitaciones claramente, por lo que solo pueden completar 10 personas. Si necesitas mas la opción paga no es cara.
> 
> Lo utilice muchas veces y es muy bueno, te da métricas como lugar desde donde se conectaron los usuarios, tiempo que tardaron, cuantas personas ingresaron y no completaron la tarea. Podes duplicar algún test y solo hacerle las modificaciones que creas conveniente, lo que si estas iterando te ahorra mucho tiempo.

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### "Great for performing UX research but hard to change questions once you've started" — 4.0/5

> **Rebecca** | *7 novembre 2022* | Études de marché | Taux de recommandation : 7.0/10
> 
> **Avantages**: I like the exercises Optimal Workshop has to offer, easy to analyse results and get recruitment quickly.
> 
> **Inconvénients**: - Once questions have been written for a survey, you can't drag and drop them in a different order, you have to delete and start again.- While recruitment is quick to come back I find many responses are completed too quickly and I have to spend considerable time looking through responses to check which are genuine.

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### "El mejor software para estudio de usuario" — 5.0/5

> **Utilisateur vérifié** | *20 mai 2022* | Services aux consommateurs | Taux de recommandation : 10.0/10
> 
> **Avantages**: Este software es excelente, brinda más de 3 aplicaciones útiles para realizar estudios de usuario, la que más me gusta en CardSort, a pesar de la complejidad de los resultados y todos los datos que puedes extraer de un simple estudio, es fácil de usar y la respuesta del departamento de soporte es excelente, no tardan en responder y son bastante explicativos.
> 
> **Inconvénients**: Quizás lo que no me gusta mucho es el precio, me parece un poco costosa, pero al usarla de verdad que vale la pena, mucho mejor para empresas y equipos grandes, aquí el precio es bastante accequible.
> 
> Excelente, no tengo queja alguna, los estudios y resultados que se arrojan a través de ellos son muy precisos y útiles para seguir mejorando nuestras páginas web.

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### "Great once you get the hang of it" — 4.0/5

> **Utilisateur vérifié** | *15 novembre 2018* | Enseignement supérieur | Taux de recommandation : 9.0/10
> 
> **Avantages**: - CSV importer worked well, so it was easy to use this in combination with our interview recording tool (Lookback)&#10;- Picks up on tags/keywords in notes, even ones imported from other platforms&#10;- Allows you to manage tags in a nice way&#10;- Created some very interesting visualizations of keyword use and how keywords relate to each other
> 
> **Inconvénients**: You really need to understand how to use tags - for our team, we had to decide beforehand which ones we'd use in order to make sure that we got relevant insights (and not a crazy mishmash). But Reframer also seemed to create or duplicate tags by itself from our notes, which might have been convenient but in fact complicated things a bit further and meant we had to do some additional tag management later.

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## Liens

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