--- description: Ooma Office : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Ooma Office - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de VoIP](/directory/30940/voip/software) > [Ooma Office](/software/174109/ooma-office) # Ooma Office Canonical: https://fr.capterra.ca/software/174109/ooma-office Page : 1/11\ Suivant: [Page suivante](https://fr.capterra.ca/software/174109/ooma-office?page=2) > Profitez de toutes les fonctionnalités dont vous avez besoin dans un système téléphonique, comme une grande entreprise, mais au tarif d'une petite entreprise. > > Conclusion : 248 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Ooma Office? Petites et moyennes entreprises. Idéal pour les entreprises familiales, les prestataires de soins de santé locaux ou toute autre activité principale. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 248 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Ooma - **Pays**: Sunnyvale, É.-U. - **Entreprise fondée en**: 2004 ## Contexte commercial - **À partir de**: 19,95 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Windows (sur site), Linux (sur site), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Accès mobile - Automated Attendant - Clavardage et messagerie - Collaboration entre plusieurs utilisateurs - Communication multicanal - Distribution automatique des appels - Enregistrement des appels - Fichiers audio et vidéo bidirectionnels - Gestion des centres d'appel - IVR - Liaisons SIP - Messagerie SMS - Messagerie vocale - PBX - Routage des appels - Suivi des appels - Transfert d’appel - VoIP ## Ressources d'aide - Service client/courriel - FAQ/forums - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels de VoIP](https://fr.capterra.ca/directory/30940/voip/software) ## Catégories connexes - [Logiciels de VoIP](https://fr.capterra.ca/directory/30940/voip/software) - [Logiciels de communication cloud](https://fr.capterra.ca/directory/31362/cloud-communication-platform/software) - [Systèmes téléphoniques](https://fr.capterra.ca/directory/30084/telephony/software) - [Systèmes téléphoniques pour entreprise](https://fr.capterra.ca/directory/31101/business-phone-systems/software) - [Logiciels de communications unifiées](https://fr.capterra.ca/directory/31035/unified-communications/software) ## Logiciels similaires 1. [Ringover](https://fr.capterra.ca/software/169627/ringover) — 4.7/5 (876 reviews) 2. [800.com](https://fr.capterra.ca/software/208208/800-com) — 4.7/5 (337 reviews) 3. [Nextiva](https://fr.capterra.ca/software/175788/nextiva) — 4.6/5 (918 reviews) 4. [3CX](https://fr.capterra.ca/software/158704/3cx) — 4.4/5 (465 reviews) 5. [RingEX](https://fr.capterra.ca/software/132178/ringcentral-mvp) — 4.2/5 (1204 reviews) ## Avis ### "Affordable VoIP Solution with Good Call Quality" — 2.0/5 > **Utilisateur vérifié** | *24 mai 2026* | Assurance | Taux de recommandation : 1.0/10 > > **Avantages**: What I liked most about Ooma is that it is a very affordable VoIP calling app compared to many other calling platforms I have used. The call quality was consistently good, and the setup process for a virtual office phone system was relatively straightforward. > > **Inconvénients**: One issue I experienced was around pricing transparency when adding additional phone numbers. During the setup process, I was initially under the impression from the sales representative that there would not be additional costs for adding new numbers. However, when I added multiple lines with different area codes, there was no clear warning or confirmation that each new number would result in an added monthly charge. I only realized this after receiving notifications that my credit card had been charged approximately $14.95 per number. I would have preferred clearer pricing communication and better in-platform warnings before charges were applied. > > Overall, my experience with Ooma was okay. It’s a good VoIP calling solution overall, especially considering the lower price point compared to many competing VoIP platforms. The system offers solid call quality, useful virtual office features, and an easy way to set up multiple business line phone numbers without a large upfront investment. That said, there are definitely more advanced calling platforms available if you are willing to spend a bit more. Some competitors like Kixie, Dialpad, and RingCentral offer better CRM integrations, more polished user interfaces, stronger call analytics, more advanced AI automation features, autodialing \& power dialling features, and smoother workflows for outbound heavy organizations. ----- ### "Music On Hold Matters" — 5.0/5 > **Keith** | *13 octobre 2024* | Vente en gros | Taux de recommandation : 10.0/10 > > **Avantages**: Answer the call in the office or on the APP, same great quality. Never miss a call. > > **Inconvénients**: The basic service "pro" service have vastly different features. A mid range upgrade from basic would be a useful for a company that isn't yet a "pro" level. > > We operate 2 companies from the same location with Ooma we have a second / separate "receptionist" for the two companies. Gives us a professional first impression for every caller. People comment on the choice of music on hold. ----- ### "Good product, handy if you are travelling" — 5.0/5 > **Tom** | *15 octobre 2024* | Vente au détail | Taux de recommandation : 9.0/10 > > **Avantages**: The app which allows you to make calls from your desktop anywhere in the world > > **Inconvénients**: Voicemail doesn't always record or transcribe properly > > Overall a good experience. Customer service is always helpful ----- ### "Save with Ooma" — 5.0/5 > **Eajaz** | *11 octobre 2024* | Fabrication électrique/électronique | Taux de recommandation : 10.0/10 > > **Avantages**: Easy to use with lots of features/addons > > **Inconvénients**: Internet is needed for it to work.You can be offline during outages. ----- ### "A real game changer." — 5.0/5 > **Scott** | *30 novembre 2023* | Marketing et publicité | Taux de recommandation : 10.0/10 > > **Avantages**: We've been using the Ooma phone system for our business, and it has truly transformed the way we communicate. Ooma has been a game-changer for our budget. We've seen a significant reduction in our monthly phone bills without compromising on the quality of service. It's a win-win for our bottom line. > > **Inconvénients**: No issues with their service and easy on the budget especially when starting out. > > Setting up and managing the Ooma system is a breeze. The user-friendly interface makes it easy for even the tech-challenged among us to navigate effortlessly. It's a time-saver, allowing us to focus on what matters most – our business. ----- Page : 1/11\ Suivant: [Page suivante](https://fr.capterra.ca/software/174109/ooma-office?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/174109/ooma-office) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées