--- description: Arcade : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Arcade - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de ludification](/directory/30911/gamification/software) > [Arcade](/software/174248/arcade) # Arcade Canonical: https://fr.capterra.ca/software/174248/arcade Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/174248/arcade?page=2) > Solution de vente destinée aux équipes qui gamifie les objectifs des employés pour augmenter considérablement le taux de conversion en magasin. > > Conclusion : 41 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Arcade? Des chefs d'équipe du monde entier (directeurs des ventes, directeurs commerciaux, associés aux ventes, directeurs des ressources humaines, etc.) utilisent Arcade pour améliorer les performances de leurs équipes et la satisfaction générale au sein de l'entreprise. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 41 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.1/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Arcade Solutions - **Pays**: Dallas, É.-U. - **Fondé**: 2014 ## Contexte commercial - **À partir de**: 15,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Gestion des avantages - Gestion des concours - Gestion des récompenses - Goal Setting/Tracking - Mesure des performances - Motivation des collaborateurs - Outils de collaboration - Rapports et analyses - Sales Planning - Tableaux de classement ## Intégrations (5 au total) - Pipedrive - Revel Systems - Salesforce Sales Cloud - Square Point of Sale - Track Vacation Rental PMS ## Ressources d'aide - Service client/courriel - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels de ludification](https://fr.capterra.ca/directory/30911/gamification/software) ## Catégories connexes - [Logiciels de ludification](https://fr.capterra.ca/directory/30911/gamification/software) - [Logiciels de gestion des performances commerciales](https://fr.capterra.ca/directory/33455/sales-performance-management/software) ## Logiciels similaires 1. [Everstage](https://fr.capterra.ca/software/1014779/everstage) — 4.8/5 (955 reviews) 2. [Zoho CRM](https://fr.capterra.ca/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 3. [Pipedrive](https://fr.capterra.ca/software/132666/pipedrive) — 4.5/5 (3042 reviews) 4. [Qobra](https://fr.capterra.ca/software/1028678/qobra) — 4.9/5 (437 reviews) 5. [Sage Sales Management](https://fr.capterra.ca/software/153130/forcemanager) — 4.6/5 (162 reviews) ## Avis ### "Love Arcade but it can be glitchy which causes a frustrating experience." — 4.0/5 > **Andrew** | *7 juin 2018* | Services sans fil | Taux de recommandation : 9.0/10 > > **Avantages**: 1. Arcade is sales focused 2. Profile levels to encourage usage 3. Earn tokens/rewards 4. Training section 5. Quests > > **Inconvénients**: 1. No what to like or respect message withing chats 2. Often I select a new chat group and my message is delivered to the old chat 3. Sometime I can not change chat's 4. Sometimes pics wont upload 5. Not video support 6. Often closing and opening the app or refreshing the page is required > > My team is more involved than when using other products/software ----- ### "Arcade Makes Work Even More Fun" — 4.0/5 > **Will** | *10 novembre 2020* | Services sans fil | Taux de recommandation : 10.0/10 > > **Avantages**: Arcade is used across the ranks of our company, and provides reps the opportunity to build an online community between our members who live in multiple locations throughout the province. Not only are reps able to share thoughts, photos, and accomplishments, but they are able to track their live sales metrics so they know where stand on a day-to-day basis. The games are easy to understand, and the software automatically updates the standings and leaderboards for the majority of events. For the ones that don't automatically update, the process is simple and easy for reps to update their totals. The reward system is easy, and the process is as simple as 1,2,3 for reps to get their chosen rewards. CUSTOMER CARE IS FANTASTIC\! As someone who had a few issues getting an account up and running, I can say the customer service is phenomenal. They are easy to get in touch with, and follow-up with you throughout each inquiry, from start to finish. > > **Inconvénients**: The navigation could use a facelift as the android version does not react appropriately to the swipe gestures of my device. It takes some getting used to using the menus as opposed to your common "back" swipe/gesture, but overall I feel the app runs smoothly most of the time. > > Overall experience has been wonderful. ----- ### "Has potential for simple uses" — 3.0/5 > **Steve** | *7 novembre 2023* | Services financiers | Taux de recommandation : 4.0/10 > > **Avantages**: nice UI, decent game style options, concept is interesting and I can see it being effective for certain companies > > **Inconvénients**: difficulty working with more complex metrics and KPIs, limited to the style of games and uses, customer support is lacking > > We were very excited to onboard with Arcade and had built a lot of hype and excitement in the organization to be prepared for it, but it struggled to live up to those expectations from day one. Our operations/dev team had a hard time working with Arcades to get the custom metrics built and then struggled more when the reporting was way off. I never felt like there was focus on helping us overcome this and when I finally asked about cancellation our Customer Success rep created an email chain with their internal engineers to try and help us overcome these issues and there was no response at all. We decided to then cancel on our own and still have never heard back from Arcade so it was clear that our business model was too complex for this software and they decided not to engage with us at all when it mattered the most. Pretty disappointing from my seat but for basic sales teams with standard metrics, I am sure this would work just fine. ----- ### "Reps is the best\!\!\!" — 5.0/5 > **Mary** | *7 mai 2019* | Transport routier/ferroviaire | Taux de recommandation : 10.0/10 > > **Avantages**: I think she is my favorite part of Arcade, she is always kind and patient with me when I have "stupid" questions. She has been so helpful teaching someone "technology challenged" learn how to use the app and all of its benefits. Other than that I absolutely love how it has brought together all of us employees from different stores. Of course earning money and the competition is great as well\! > > **Inconvénients**: ???? I have nothing. I have had a glitch or two that were taken care of immediately so I truly have nothing\! > > I absolutely love this app because of the way we are able to interact and share. Arcade would not be the same without the fabulous reps. I hope all of your people are as gifted as she is. I am not a social media person but I really enjoy the features that Arcade offers such as the chats and multiple news feeds where I can share with my team or all teams. I like being able to donate to money to Toys for Tots and being able to share with my coworkers on occasion. My overall experience with Arcade has given me a much stronger bond and better friendships that I do not believe I would have had without your app. Rep IS THE BEST\!\!\! ----- ### "It's usually good but the apple app is very buggy and lags at times" — 4.0/5 > **Lawrence** | *31 mai 2018* | Services sans fil | Taux de recommandation : 8.0/10 > > **Avantages**: The platform allows for not only chat with anyone in the company but the newsfeed is one of the best features. It allows people to share with the entire company in one centralized place. > > **Inconvénients**: The apple app is very buggy and lags a lot. You cannot swipe right to go back which is very inconvenient during 1 handed operation. Also the lack of being able to post videos is a little disappointing. > > Its a all in one software for company chat, recognition and communications. ----- Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/174248/arcade?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/174248/arcade) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Données structurées