--- description: eZee Frontdesk : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: eZee Frontdesk - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour auberges de jeunesse](/directory/31457/hostel-management/software) > [eZee Frontdesk](/software/174449/ezee-frontdesk) # eZee Frontdesk Canonical: https://fr.capterra.ca/software/174449/ezee-frontdesk Page : 1/9\ Suivant: [Page suivante](https://fr.capterra.ca/software/174449/ezee-frontdesk?page=2) > Un logiciel hôtelier tout-en-un qui peut être utilisé comme logiciel de maintenance hôtelière, logiciel de réservation hôtelière, système de comptabilité hôtelière, etc. > > Conclusion : 184 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise eZee Frontdesk? eZee PMS est utilisé par les établissements de 5 à 1 000 chambres. Sa tarification modulaire offre une flexibilité et une meilleure expérience utilisateur, qu'il s'agisse d'un hôtel, d'un motel, d'une chambre d'hôtes, d'un resort ou de la gestion de plusieurs propriétés. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 184 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Yanolja Cloud Solution - **Pays**: Gujarat, Inde - **Fondé**: 2005 ## Contexte commercial - **À partir de**: 1 150,00 INR - **Type de licence**: (Version gratuite disponible) (Version d’essai gratuite) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Mac (ordinateur), Windows (ordinateur), Windows (sur site), Linux (sur site), Chromebook (ordinateur) - **Langues**: allemand, anglais, arabe, basque, bulgare, catalan, chinois, chinois traditionnel, coréen, croate, danois, espagnol, estonien, finnois, français, galicien, grec, hindi, hongrois, hébreu, indonésien, irlandais, islandais, italien, japonais, kazakh, letton, lituanien, malais, norvégien, néerlandais, polonais, portugais, portugais brésilien, portugais européen, roumain, russe, serbe, serbe, slovaque, slovène, suédois, tchèque, thaï, turc, ukrainien, vietnamien - **Pays disponibles**: Afrique du Sud, Algérie, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade, Bermudes, Bhoutan, Bolivie, Botswana, Brunéi et 151 de plus ## Fonctionnalités - Automatisation du marketing - Communications avec les invités - Facturation - For Hostel/Dorm Managers - Gestion de l'expérience invité - Gestion de la maintenance - Gestion de la réception - Gestion des biens - Gestion des calendriers - Gestion des canaux - Gestion des employés - Gestion des réservations - Gestion des réservations - Gestion des stocks - Gestion des taux - Gestion des tâches ménagères - Intégration GDS et OTA - Logiciels CRM (gestion de la relation client) - Point de vente (PDV) - Rapports et analyses - Rapports et statistiques - Réservation en ligne - Tableau de bord d'activités - Third-Party Integrations ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels pour auberges de jeunesse](https://fr.capterra.ca/directory/31457/hostel-management/software) ## Catégories connexes - [Logiciels pour auberges de jeunesse](https://fr.capterra.ca/directory/31457/hostel-management/software) - [Logiciels de gestion hôtelière](https://fr.capterra.ca/directory/20031/hospitality-property-management/software) - [Logiciels pour motels](https://fr.capterra.ca/directory/32584/motel/software) ## Logiciels similaires 1. [WebRezPro](https://fr.capterra.ca/software/113348/webrezpro) — 4.6/5 (211 reviews) 2. [Cloudbeds](https://fr.capterra.ca/software/158839/cloudbeds) — 4.3/5 (338 reviews) 3. [Little Hotelier](https://fr.capterra.ca/software/144307/little-hotelier) — 4.0/5 (220 reviews) 4. [Newbook](https://fr.capterra.ca/software/144942/newbook) — 4.6/5 (45 reviews) 5. [Sirvoy](https://fr.capterra.ca/software/103570/sirvoy-booking-system) — 4.7/5 (301 reviews) ## Avis ### "Property management solution that is simple but extremely effective" — 5.0/5 > **Sidath** | *19 novembre 2023* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: It is very easy to have the system configured. It could be configured in a few days. On onboarding process is very easy. Documents such as confirmation letters, registration forms, and invoices could be generated by using the system. The prices are very reasonable. Payments could be made online. They do have a 24-hour support team. > > **Inconvénients**: Multi currency option has to improved further. > > Overall, we are really happy with software. ----- ### "easy to use,easy to implement pricing range ,have variant room view and nice customer are live sup" — 4.0/5 > **rivaldi** | *9 juillet 2018* | Hôtellerie | Taux de recommandation : 8.0/10 > > **Avantages**: can change pricing range with bulk. easy to edit if room due out . lots of choice for user management. fast respon customer care expecially from Neha Sharma. > > **Inconvénients**: sometimes due payment notification pop up but we already pay the program, need cross check again to confirm payment details > > easy hotel management with live support system ----- ### "Clunky, non-intuitive software that at the end of the day, gets the job done, but is frustrating" — 3.0/5 > **Moreno** | *23 février 2018* | Hôtellerie | Taux de recommandation : 4.0/10 > > **Avantages**: Calendar Stay view screen is easy to read. Interfacing with OTA,'s is good. Reporting is helpful. I like the fact that I can override OTA bookings, when the OTA it self will not allow me to cancel. Very helpful when I was onboarding. > > **Inconvénients**: Requires many button pushes to get simple processes complete. Not at all intuitive. Customer service lacks...when I told them my concerns, there was little in a way of response that was helpful. Lots of back clicking. No easy reporting on simple things like, printing out all the details of a clients reservation. 2 platforms, Back Office and Front Office, leaving you searching for the appropriate place to get business complete and switching between modules. Sales person was helpful when I was getting started but very abrasive when I expressed my concerns. They could have saved my account, but at the end of the day, I have too many vendors to spend so much time problem solving with one. Does not have 24/7 Customer Service which is a concern in the hospitality business. > > learned a lot about PMS systems....what I like in this system and what other things I need to have a snapshot of my business. ----- ### "So far so good" — 4.0/5 > **Euphrasia** | *7 avril 2018* | Hôtellerie | Taux de recommandation : 9.0/10 > > **Avantages**: It is easy to understand especially for the staffs. Convenient to get assistance via the chat assistance. > > **Inconvénients**: Certain reports are not available after it has been produced like the Room status report. The help chat is good except that the person who is assisting me does not seems to communicate what he/she wants us to do and what is the next step they are planning to do properly. I believe they are doing something after we inform them of our issues, but, just being silent \& not telling something in the chat does not help us on the other end. We are just left waiting without knowing what is next? This applies to all help desk personals that I have encountered for as long as I have used Ezee. They also seem to not pay attention to what we say too although we are quite specific in our explanation. For example, They ask or tell us things as if repeating what we just said in our explanation. This is not helpful when we are in a hurry to fix issues which normally is the case. They also take too long to solve some issues which is later realized quite easy hence makes us question whether they are competent or not or just too busy on the other end or just don't care. This is especially when we are left hanging with our question in the chat. Hopefully this can be addressed. > > To be able to handle the hotel operations smoothly. It is so much part of our business already that we can't function without it. ----- ### "incredible, functional ...." — 5.0/5 > **David** | *24 mai 2018* | Taux de recommandation : 10.0/10 > > **Avantages**: clean and functional software, all well designed able to link all the functionality of a resort, live support is incredible, the sales team will tell you what you need. > > **Inconvénients**: If you only speak Spanish it is difficult for the support to help you fast, I think it would be great in spanish speaking > > the control of inventories, sales, minimums and marketing data are accurate, ezee asolute has the possibility to integrate the operative and accounting part magically ----- Page : 1/9\ Suivant: [Page suivante](https://fr.capterra.ca/software/174449/ezee-frontdesk?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/174449/ezee-frontdesk) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | ----- ## Données structurées