--- description: Aline : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Aline - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'aide médicale à domicile](/directory/10036/home-health-care/software) > [Aline](/software/174910/Aline) # Aline Canonical: https://fr.capterra.ca/software/174910/Aline Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/174910/Aline?page=2) > Enquire CRM est conçu spécifiquement pour les soins en phase postaigüe et en résidences pour personnes âgées, tout en restant personnalisable pour s'adapter aux besoins des différents clients. > > Conclusion : 12 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Aline? Enquire CRM est conçu pour les maisons de retraite, les services de soins de santé à domicile, les résidences pour personnes âgées et les maisons de soins infirmiers. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 12 Avis | | Simplicité | 4.1/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Aline - **Pays**: Greenwood Village, É.-U. - **Entreprise fondée en**: 2011 ## Contexte commercial - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, Royaume-Uni, États-Unis ## Fonctionnalités - Accueil des patients - Accès mobile - Alertes/Notifications - Automatisation du marketing - Communications avec les patients - Dossier médical informatisé et partagé - Facturation - Fonctions pour soins longue durée - Gestion de la communication - Gestion de la conformité - Gestion des calendriers - Gestion des campagnes - Gestion des contacts - Gestion des documents - Gestion des dossiers patients - Gestion des incidents - Gestion des leads - Gestion des plans de soins - Gestion des références - Gestion des tâches - Gestion des évaluations - Gestion du personnel - Gestion du pipeline de ventes - Graphiques - Historique des médicaments - Meal/Nutrition Management - Notes et commentaires - Planification - Planification des rendez-vous - Rappels - Rapports et analyses - Rapports et statistiques - Rapports personnalisables - Suivi des interactions - Système d'intervention médicale - Tableau de bord d'activités - Third-Party Integrations ## Intégrations (33 au total) - Act-On - ActiveCampaign - ActiveDEMAND - CTM - CallRail - Caremerge - Docusign - Eldermark - G5 - Gmail - Google Calendar - Google Maps - GuardianRx - HubSpot Marketing Hub - LifeLoop ... et 18 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels d'aide médicale à domicile](https://fr.capterra.ca/directory/10036/home-health-care/software) ## Catégories connexes - [Logiciels d'aide médicale à domicile](https://fr.capterra.ca/directory/10036/home-health-care/software) - [Logiciels de CRM pour le service médical](https://fr.capterra.ca/directory/30976/healthcare-crm/software) - [Logiciels pour aide à domicile](https://fr.capterra.ca/directory/10034/assisted-living/software) - [Logiciels pour maisons de repos](https://fr.capterra.ca/directory/31330/nursing-home/software) - [Logiciels USDL (Unités de soins de longue durée)](https://fr.capterra.ca/directory/30109/long-term-care/software) ## Logiciels similaires 1. [EHR for Senior Living](https://fr.capterra.ca/software/209867/senior-living-core-platform) — 4.7/5 (63 reviews) 2. [monday.com AI Work Platform](https://fr.capterra.ca/software/147657/monday-com) — 4.6/5 (6072 reviews) 3. [HubSpot CRM](https://fr.capterra.ca/software/152373/hubspot-crm) — 4.5/5 (4468 reviews) 4. [ECP](https://fr.capterra.ca/software/90493/ecp) — 4.6/5 (172 reviews) 5. [LeadSquared](https://fr.capterra.ca/software/130199/leadsquared) — 4.3/5 (167 reviews) ## Avis ### "Great System Flow -- Improved Sales" — 5.0/5 > **Utilisateur vérifié** | *12 mars 2019* | Santé, bien-être et fitness | Taux de recommandation : 9.0/10 > > **Avantages**: "Forces" you to schedule follow up and keeps the sales process moving. Was easy to learn and easy to use. Web based so you can work from anywhere. > > **Inconvénients**: There are many standard reports, but running custom reports is a bit cumbersome. > > My marketing team grumbled at learning something new ... but learned it quickly. It is easy to use to it has increased their compliance with entering activity. It has helped us "revive" some older leads by continually scheduling follow up. Overall, very pleased. ----- ### "New Reporting Features are Appreciated/Needed" — 5.0/5 > **Paula** | *29 juillet 2024* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10 > > **Avantages**: I truly appreciate the added reports that Aline has brought to us from the merge with Enquire. The ease of use on the reporting. I am able to get a quick snapshot of traffic, follow up activity, lead to speed, tour to occupancy. All important to our Team. I do a weekly management level report and share the stats from the reports weekly. > > **Inconvénients**: Occasionally, response time for an issue a community is having is lengthy. > > Since the merge it has been very good. I appreciate the new features, training that is offered to our new staff, plus my continued training. I value the ability to gather information very quickly to share with our management team. ----- ### "Enquire" — 3.0/5 > **Lindsy** | *23 novembre 2023* | Hôpitaux et soins de santé | Taux de recommandation : 7.0/10 > > **Avantages**: It is vital to track activities, schedule upcoming tasks, and keep track of the correspondence that occurs with a prospect. > > **Inconvénients**: Some of the navigation is difficult, I feel like things are clunky and it be more streamlined. ----- ### "Inquire CRM: A powerful tool to effectively manage your customer relationship" — 5.0/5 > **Sidiki** | *20 mars 2023* | Services d'information | Taux de recommandation : 10.0/10 > > **Avantages**: Inquire CRM is an extremely powerful customer relationship management tool that offers a wide range of features to improve business productivity. Here are some of the key benefits I have identified when using this software:Centralized customer relationship management: Inquire CRM allows all customer information to be stored and managed in one place, allowing you to better understand each customer's needs and personalize interactions with them.Automation of tasks: Inquire CRM offers automation of tasks, such as managing emails, scheduling appointments and creating reports, which saves time and focuses on higher value tasks .Sales Tracking: Inquire CRM tracks the entire sales cycle, from lead generation to closing the sale, helping to better understand the sales process and optimize results.Personalization: Inquire CRM offers advanced personalization features that allow businesses to personalize interactions with each customer based on their specific needs.Reporting and Analytics: Inquire CRM offers advanced reporting capabilities, allowing businesses to measure and analyze their performance and optimize their sales strategy.Overall, Inquire CRM is an excellent CRM tool that offers a wide range of features to improve business productivity and results. I highly recommend it to all companies looking to improve their customer relationship. > > **Inconvénients**: Although the Inquire CRM software has many useful features for customer relationship management, I have also identified a few drawbacks that can hinder its use. Here are some of the negative points that I noticed during my use of the software:High cost: The cost of Inquire CRM is quite high, which can be a barrier for small businesses looking to reduce their expenses.Steep learning curve: Learning how to use Inquire CRM can take some time due to its steep learning curve and the complexity of some features.Limited customization: Although Inquire CRM offers advanced customization features, it can be difficult to fully customize the user interface to meet the specific needs of each business.Limited Customer Support: Customer support can be limited and difficult to obtain, which can be problematic if you have a problem or need technical assistance.Limited integration with other tools: Inquire CRM's integration with other tools may be limited, which can be a drawback for companies that already use third-party tools for their CRM.Overall, Inquire CRM can be a useful tool for CRM, but there are also downsides to consider before deciding to use it. Businesses should carefully consider their needs and budget before deciding to invest in this software. > > Inquire CRM is a very complete and powerful customer relationship management tool, which offers a wide variety of features to help companies manage their interactions with customers effectively. The software helps store and manage all customer information in one place, automate tasks, track the full sales cycle, personalize interactions with each customer, and generate detailed reports and analytics.Although the cost of Inquire CRM may be a barrier for some businesses, its wide range of features makes it a powerful and effective customer relationship management tool. The ability to customize the user interface to meet the specific needs of each business is a major advantage, as is the ease with which the software can be integrated with other tools.Although the learning curve for Inquire CRM can be steep for some users, its use can be quickly mastered with the proper training. Customer support, though limited, may be sufficient for most businesses, and the availability of online documentation can also help users troubleshoot issues.Overall, Inquire CRM is a great customer relationship management tool for businesses of all sizes and in all industries. The software's advanced features, coupled with its ease of use, make it a solid choice for companies looking to improve their customer relationship management and increase their productivity. ----- ### "Easy Peasy" — 5.0/5 > **John** | *26 juillet 2024* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10 > > **Avantages**: I love how user friendly Aline is and that their support staff are great. > > **Inconvénients**: I really can't think of anything that i would consider a Con in using Aline. > > I have been very pleased and always learning something new. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/174910/Aline?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/174910/Aline) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées