---
description: Sumo : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Sumo - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de commerce en ligne](/directory/3/ecommerce/software) > [Sumo](/software/175695/sumo)

# Sumo

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> Sumo aide les entreprises d'e-commerce à développer leurs listes de diffusion, à avoir plus de clients et à convertir automatiquement les visiteurs en acheteurs durables.
> 
> Conclusion : 66 utilisateurs lui ont donné la note de **4.2/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise Sumo?

Les entreprises d'e-commerce.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.2/5** | 66 Avis |
| Simplicité | 4.2/5 | D'après l'ensemble des avis |
| Support client | 3.9/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.0/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.2/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Sumo group
- **Fondé**: 2010

## Contexte commercial

- **À partir de**: 49,00 $ US
- **Type de licence**:  (Version gratuite disponible)
- **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500
- **Déploiement et plateformes**: Cloud, SaaS, web
- **Langues**: allemand, anglais, arabe, chinois, chinois traditionnel, coréen, danois, espagnol, finnois, français, hongrois, hébreu, indonésien, irlandais, italien, japonais, norvégien, néerlandais, polonais, portugais, russe, suédois, tchèque, thaï, turc, ukrainien
- **Pays disponibles**: Allemagne, Australie, Brésil, Canada, Chine, Inde, Japon, Mexique, Royaume-Uni, États-Unis

##  Fonctionnalités

- A/B Testing
- Accès mobile
- Gestion des abonnés
- Gestion des promotions
- Intégration des médias sociaux
- Marketing par courriel
- Modèles personnalisables
- Panier d'achat

## Intégrations (20 au total)

- AWeber
- ActiveCampaign
- Campaign Monitor by Marigold
- Constant Contact
- Emma by Marigold
- GetResponse
- HubSpot Marketing Hub
- Keap
- Kit
- Klaviyo
- Mad Mimi
- Mailchimp
- MailerLite
- Mailjet
- Marketo Engage

... et 5 intégrations supplémentaires

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Chat/Clavardage

## Category

- [Logiciels de commerce en ligne](https://fr.capterra.ca/directory/3/ecommerce/software)

## Catégories connexes

- [Logiciels de commerce en ligne](https://fr.capterra.ca/directory/3/ecommerce/software)
- [Outils de content marketing](https://fr.capterra.ca/directory/30796/content-marketing/software)
- [Outils de marketing par courriel](https://fr.capterra.ca/directory/30013/email-marketing/software)

##  Logiciels similaires

1. [Constant Contact](https://fr.capterra.ca/software/31898/constant-contact) — 4.3/5 (2912 reviews)
2. [Omnisend](https://fr.capterra.ca/software/153508/omnisend) — 4.7/5 (836 reviews)
3. [Squarespace](https://fr.capterra.ca/software/143461/squarespace) — 4.5/5 (3384 reviews)
4. [Keap](https://fr.capterra.ca/software/76390/infusionsoft) — 4.1/5 (1298 reviews)
5. [Kajabi](https://fr.capterra.ca/software/154682/kajabi) — 4.4/5 (227 reviews)

## Avis

### "Affordable and it works" — 5.0/5

> **Utilisateur vérifié** | *7 juin 2024* | Vente au détail | Taux de recommandation : 8.0/10
> 
> **Avantages**: I chose Sumo for its affordability and ease of use. For a startup it’s great.
> 
> **Inconvénients**: I like Sumo but would love to see some better analytics and features.
> 
> Overall I like Sumo for pop up email collection. We have been using them for years.

-----

### "Great Alternative to Paid Products" — 4.0/5

> **Monica** | *13 juin 2023* | Services et technologies de l'information | Taux de recommandation : 8.0/10
> 
> **Avantages**: Pro is that is possible to access a lot of templates or free software subscriptions and even courses, useful to learn abouth business and audience growth, marketing strategies and customization of email campaigns. Other services with a free plan, instead, let you use a very limited range of services for free, with very limited recipients number or email per month.
> 
> **Inconvénients**: Seems like sumo integrates a lot of services but all are third party services, like sendfox for sending emails. So, in case of any problem, could be a third party problem and solving it or requesting help, i think, become more difficult.
> 
> I find Sumo a product with great potential. Overall is a great product to use as a free tool, but compared to others maybe have a bit of more work to do to reach the same overall quality level.

-----

### "Sumo saves your time and allows managing you websites sing up forms on the go." — 4.0/5

> **Utilisateur vérifié** | *20 octobre 2020* | Gestion de l'enseignement | Taux de recommandation : 8.0/10
> 
> **Avantages**: Code is easy to install via GTM. My favourite feature is smart mode for visibility, which really is helpfull when you need to add a sign up form to your website quickly.
> 
> **Inconvénients**: Sumo is probabbly not that easy to use for new users or those who never used similar services or edited images.
> 
> So far Sumo free version is installed on two our websites and everyone is happy with is.

-----

### "Good Concept, Terrible Execution" — 3.0/5

> **Utilisateur vérifié** | *2 juillet 2018* | Enseignement supérieur | Taux de recommandation : 0.0/10
> 
> **Avantages**: I like to concept of the product and the abilities it has to incorporate popups to your website without adding more than a script to your site.
> 
> **Inconvénients**: Everything else. Their help service is the worst and they often treat you as an idiot. Even with photos and indepth information about issues, they still are unable to understand the problem. We went round and round with them for 4 months about an issue to later find that it was a bug on there end. Using the product is hard and the data you're provide on your popups is limited.

-----

### "I use Sumo's free suite of tools on my Squarespace site, and I have been 'em for nearly three years." — 5.0/5

> **Jake The Film** | *3 juin 2018* | Taux de recommandation : 8.0/10
> 
> **Avantages**: I love the (even at the freemium level) assorted tools they have for capturing emails. With a little bit of coding, you can customize your lead magnets, both in terms of appearance and delivery.
> 
> **Inconvénients**: My only complaint with their suite of tools are their sharing tools, and this is nitpicky. I already have built-in share buttons on my CMS that look great on mobile and on a desktop. The Sumo tool was a real bother when I was using it (2015-2017). It even caused one of my followers to email and let me know it was a nuisance with this lagging (yet persistent in its following) behavior.
> 
> A pain-free way to collect emails that go above and beyond what Squarespace and/or Mailchimp can offer to a startup/small business? Sumo has your back, hands down.

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## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/175695/sumo)

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