---
description: ADP Comprehensive Services : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
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title: ADP Comprehensive Services - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de ressources humaines](/directory/5/human-resource/software) > [ADP Comprehensive Services](/software/175840/adp-comprehensive-services)

# ADP Comprehensive Services

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> Avec la plateforme Workforce Now, vous bénéficiez d'une équipe de spécialistes qui travaille en partenariat avec votre équipe des ressources humaines pour proposer des meilleures pratiques et des processus efficaces avec un service d'assistance.
> 
> Conclusion : 271 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise ADP Comprehensive Services?

ADP Comprehensive Services aide les clients de presque tous les secteurs d'activité qui cherchent à gérer leurs besoins en matière de gestion du capital humain dans l'administration des ressources humaines, des talents, de la paie et des avantages sociaux.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.3/5** | 271 Avis |
| Simplicité | 4.2/5 | D'après l'ensemble des avis |
| Support client | 4.0/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.0/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.2/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: ADP
- **Pays**: Roseland, É.-U.
- **Entreprise fondée en**: 1942

## Contexte commercial

- **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais, espagnol
- **Pays disponibles**: États-Unis

##  Fonctionnalités

- Administration COBRA
- Analyse des tendances
- Base de données des employés
- Conformité fiscale
- Formulaire W-2
- Gestion de la conformité
- Gestion de la formation
- Gestion de la paie
- Gestion des avantages
- Gestion des avantages des employés
- Gestion des documents
- Gestion des employés
- Gestion des performances
- Gestion des ressources humaines
- Gestion des rémunérations
- Gestion des talents
- Gestion du recrutement
- Goal Setting/Tracking
- Impression de chèques
- Inscriptions aux avantages en ligne
- Intégration des employés
- Pointage
- Portail libre-service
- Profils des employés
- Rappels
- Rapports de paie
- Suivi des candidatures
- Suivi des congés
- Tableau de bord
- Tableau de bord d'activités
- Tableau de bord des avantages
- Versement direct

## Intégrations (1 au total)

- ADP SmartCompliance

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Chat/Clavardage

## Category

- [Logiciels de ressources humaines](https://fr.capterra.ca/directory/5/human-resource/software)

## Catégories connexes

- [Logiciels de ressources humaines](https://fr.capterra.ca/directory/5/human-resource/software)
- [Logiciels de paie](https://fr.capterra.ca/directory/30202/payroll/software)
- [Logiciels de gestion des avantages sociaux](https://fr.capterra.ca/directory/10025/benefits-administration/software)
- [Outils d'intégration des employés](https://fr.capterra.ca/directory/30819/onboarding/software)
- [Logiciels de gestion des talents](https://fr.capterra.ca/directory/10029/talent-management/software)

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## Avis

### "A Reliable HR Partner for Businesses of All Sizes" — 4.0/5

> **Ron** | *24 septembre 2025* | Papier et produits forestiers | Taux de recommandation : 9.0/10
> 
> **Avantages**: As an HR practitioner, finding the right technology to streamline processes and improve efficiency is a top priority. ADP’s Comprehensive Services product has been a valuable tool for our team. It offers a well-rounded solution that covers everything from payroll processing to benefits administration, compliance management, and beyond.&#10;&#10;&#10;The platform is user-friendly and integrates seamlessly with our existing systems, which is a huge time-saver. One of the standout features is the excellent customer support. ADP's support team is always available to assist with any questions or issues, ensuring we can quickly address any challenges that arise. The service is timely and knowledgeable, which gives me peace of mind knowing that there’s always someone I can turn to.&#10;&#10;&#10;In terms of functionality, ADP delivers on its promises. Payroll processing is smooth and reliable, and the benefits management tools are intuitive. We’ve also found the compliance tools to be incredibly useful in keeping up with ever-changing regulations, especially when it comes to taxes and leave laws.&#10;&#10;&#10;However, no system is perfect. While the platform is comprehensive, there can be a bit of a learning curve when navigating some of the more advanced features. Additionally, pricing can be on the higher side for smaller businesses, so it’s something to consider based on your company's size and needs.&#10;&#10;&#10;Overall, ADP's Comprehensive Services has been a game-changer for us, and I highly recommend it for businesses looking to centralize HR functions and ensure compliance. If you’re on the fence, the value it provides in terms of time savings, accuracy, and support makes it worth considering.
> 
> **Inconvénients**: While ADP’s Comprehensive Services offers a wide range of features, the platform can have a steep learning curve and be somewhat costly, particularly for smaller businesses. There are occasional system glitches, and some customization options are limited, though customer support is generally helpful, if sometimes slow during peak times.
> 
> ADP Comprehensive Services helps us manage complex HR tasks like payroll, benefits administration, compliance, and employee support all in one platform. This has significantly reduced manual work, improved accuracy, and ensured we stay compliant with ever-changing regulations—freeing up time for our team to focus on strategic initiatives.

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### "Great Support That Makes a Real Difference" — 5.0/5

> **Mallory** | *16 avril 2026* | Services et technologies de l'information | Taux de recommandation : 9.0/10
> 
> **Avantages**: ADP’s Comprehensive Services has been a valuable partner for our team, providing reliable support, knowledgeable guidance, and responsive service
> 
> **Inconvénients**: There is not a bank of resumes to review for open positions like on Indeed and LinkedIn. I believe this would be a game changer for the recruiting aspect.
> 
> Their expertise has helped streamline processes, reduce administrative stress, and ensure confidence in benefits, payroll, and compliance. Having a trusted resource to turn to has made a noticeable difference in our day‑to‑day operations.

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### "Overall satisfactory" — 5.0/5

> **Elona** | *20 mars 2025* | Gestion de l'enseignement | Taux de recommandation : 10.0/10
> 
> **Avantages**: One stop for all hr needs. Dedicated representative.
> 
> **Inconvénients**: The representative turnover. We have gone through three reps in the last 10 months
> 
> We have been using since 2016.  The service was great at the beginning.  It is not the same high quality as before. We are very self sufficient and that has made a difference

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### "Adp Payroll" — 3.0/5

> **Nadia** | *20 mars 2025* | Vente au détail | Taux de recommandation : 4.0/10
> 
> **Avantages**: I like the friendly platoform but need more  tutorials videos for users
> 
> **Inconvénients**: The agent are not good response, there its not personal service, multiple contacts
> 
> We have the service for 19 years, and change to paycom, the diference in price and service its 150% more efective

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### "Great service partner" — 5.0/5

> **Sandy** | *31 mars 2025* | Gestion d'organisme à but non lucratif | Taux de recommandation : 8.0/10
> 
> **Avantages**: We have a dedicated customer relationship rep\!
> 
> **Inconvénients**: Some of the modules, such as performance reviews, aren't as flexible as we may like
> 
> Overall very happy with ADP product and services

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