---
description: Okendo : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Okendo - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de gestion des avis](/directory/31024/review-management/software) > [Okendo](/software/176189/okendo)

# Okendo

Canonical: https://fr.capterra.ca/software/176189/okendo

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Suivant: [Page suivante](https://fr.capterra.ca/software/176189/okendo?page=2)

> Solution approuvée par plus de 1 500 marques DTC de Shopify pour présenter des indicateurs à fort impact sur les réseaux sociaux, notamment des notes et des avis des clients, du CGU et des questions et réponses.
> 
> Conclusion : 223 utilisateurs lui ont donné la note de **4.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Okendo?

Les commerces de détail Shopify à forte croissance, dont de nombreuses marques DTC à croissance très rapide telles que SKIMS, Knix et Born Primitive.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.9/5** | 223 Avis |
| Simplicité | 4.8/5 | D'après l'ensemble des avis |
| Support client | 4.8/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.6/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Okendo
- **Fondé**: 2016

## Contexte commercial

- **À partir de**: 19,00 $ US
- **Type de licence**:  (Version gratuite disponible) (Version d’essai gratuite)
- **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur)
- **Langues**: anglais
- **Pays disponibles**: Allemagne, Australie, Canada, Danemark, Espagne, Finlande, France, Irlande, Nouvelle-Zélande, Royaume-Uni, Suède, États-Unis

##  Fonctionnalités

- Analyse des sentiments
- Carte de fidélité
- Demande d'avis
- Gestion des campagnes
- Gestion des commentaires négatifs
- Gestion des récompenses
- Gestion des réponses
- Marketing multicanal
- Mesure des performances
- Notification en cas d'avis émis
- Partage social
- Rapports et statistiques
- Surveillance des avis émis
- Tableau de bord
- Third-Party Integrations

## Intégrations (39 au total)

- AfterShip
- Afterpay
- Alloy
- Athos Commerce
- Bazaarvoice
- CartHook
- EcoCart
- Friendbuy
- Google Ads
- Google Analytics 360
- Gorgias
- Justuno
- Klaviyo
- Linnworks
- LoyaltyLion

... et 24 intégrations supplémentaires

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat/Clavardage

## Category

- [Logiciels de gestion des avis](https://fr.capterra.ca/directory/31024/review-management/software)

## Catégories connexes

- [Logiciels de gestion des avis](https://fr.capterra.ca/directory/31024/review-management/software)
- [Logiciels de fidélisation client](https://fr.capterra.ca/directory/10031/customer-loyalty/software)
- [Logiciels de referral marketing](https://fr.capterra.ca/directory/30681/referral/software)

##  Logiciels similaires

1. [Score My Reviews](https://fr.capterra.ca/software/183655/score-my-reviews) — 4.9/5 (81 reviews)
2. [Trustpilot](https://fr.capterra.ca/software/169618/trustpilot) — 4.5/5 (1202 reviews)
3. [Birdeye](https://fr.capterra.ca/software/152997/birdeye) — 4.7/5 (703 reviews)
4. [Yotpo](https://fr.capterra.ca/software/144389/yotpo) — 4.5/5 (376 reviews)
5. [NiceJob](https://fr.capterra.ca/software/142037/nicejob) — 4.9/5 (202 reviews)

## Avis

### "Verry happy customer\!" — 5.0/5

> **Shayne** | *15 octobre 2024* | Mode et vêtements | Taux de recommandation : 9.0/10
> 
> **Avantages**: I like the UI on the website. Backend is very easy to navigate and work with. Customer service very good.
> 
> **Inconvénients**: Pricing can be a bit sharper, especially for low volume smaller businesses.
> 
> Okendo has been a game-changer for us\! The integration with Shopify was seamless, and setting up review requests was super easy. I love how customizable everything is, and the reviews have really helped build trust with our customers. Their support team has been amazing too—always responsive and helpful\!

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### "A solid review solution" — 5.0/5

> **Nikita** | *15 octobre 2024* | Santé, bien-être et fitness | Taux de recommandation : 9.0/10
> 
> **Avantages**: Okendo is easy to navigate and offers simple integration and functionality that other review platforms we've worked with do not.
> 
> **Inconvénients**: The onboarding experience was a challenge, especially when dealing with a nuanced site. That's something for Okendo to work on in the future.

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### "A great platform" — 5.0/5

> **Kate** | *3 octobre 2024* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10
> 
> **Avantages**: Very user friendly\! It is so easy to navigate and comes with helpful dashboards.
> 
> **Inconvénients**: Nothing, it works for our company. We will continue to use it.
> 
> We were able to collaborate easily as a team and sending many campaigns out via Okendo. The reporting is also very helpful\!

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### "Taking it to the next level" — 5.0/5

> **Diana Karen** | *31 mars 2026* | Mode et vêtements | Taux de recommandation : 10.0/10
> 
> **Avantages**: Okendo has helped us not only elevate our customer experience online and as a whole but also our product quality.
> 
> **Inconvénients**: Trying to find a way to have control of removing reviews coming from shop app - currently no way to do it.
> 
> Overall we are very happy with our experience. Our rep \[sensitive content hidden\] has made it so easy for us to implement new ways to show reviews on our website.

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### "Reliable reviews platform for DTC Shopify brands" — 5.0/5

> **Utilisateur vérifié** | *30 mars 2026* | Mode et vêtements | Taux de recommandation : 9.0/10
> 
> **Avantages**: Okendo integrates cleanly with Shopify and makes it easy to collect and display UGC at scale. The review widgets are customizable enough to fit our brand without heavy dev lift, and the attributes feature (fit, quality ratings) gives customers a structured way to leave useful feedback. Solid value relative to other review platforms we evaluated.
> 
> **Inconvénients**: The backend UI has a learning curve and some reporting features feel underdeveloped compared to what you'd want for deeper review analytics.
> 
> Okendo does what it promises. It drives review volume and surfaces social proof in the right places on-site. For a DTC brand on Shopify, it's one of the cleaner solutions in the space. The support team and account management are genuinely top tier, responsive, proactive, and easy to work with. Would recommend for teams that want a reliable reviews platform without needing a lot of technical overhead to maintain it.

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Suivant: [Page suivante](https://fr.capterra.ca/software/176189/okendo?page=2)

## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/176189/okendo)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.capterra.com.de/software/176189/okendo> |
| de-AT | <https://www.capterra.at/software/176189/okendo> |
| de-CH | <https://www.capterra.ch/software/176189/okendo> |
| en | <https://www.capterra.com/p/176189/Okendo/> |
| en-AE | <https://www.capterra.ae/software/176189/okendo> |
| en-AU | <https://www.capterra.com.au/software/176189/okendo> |
| en-CA | <https://www.capterra.ca/software/176189/okendo> |
| en-GB | <https://www.capterra.co.uk/software/176189/okendo> |
| en-IE | <https://www.capterra.ie/software/176189/okendo> |
| en-IL | <https://www.capterra.co.il/software/176189/okendo> |
| en-IN | <https://www.capterra.in/software/176189/okendo> |
| en-NZ | <https://www.capterra.co.nz/software/176189/okendo> |
| en-SG | <https://www.capterra.com.sg/software/176189/okendo> |
| en-ZA | <https://www.capterra.co.za/software/176189/okendo> |
| es | <https://www.capterra.es/software/176189/okendo> |
| es-AR | <https://www.capterra.com.ar/software/176189/okendo> |
| es-CL | <https://www.capterra.cl/software/176189/okendo> |
| es-CO | <https://www.capterra.co/software/176189/okendo> |
| es-CR | <https://www.capterra.co.cr/software/176189/okendo> |
| es-DO | <https://www.capterra.do/software/176189/okendo> |
| es-EC | <https://www.capterra.ec/software/176189/okendo> |
| es-MX | <https://www.capterra.mx/software/176189/okendo> |
| es-PA | <https://www.capterra.com.pa/software/176189/okendo> |
| es-PE | <https://www.capterra.pe/software/176189/okendo> |
| fr | <https://www.capterra.fr/software/176189/okendo> |
| fr-BE | <https://fr.capterra.be/software/176189/okendo> |
| fr-CA | <https://fr.capterra.ca/software/176189/okendo> |
| fr-LU | <https://www.capterra.lu/software/176189/okendo> |
| it | <https://www.capterra.it/software/176189/okendo> |
| nl | <https://www.capterra.nl/software/176189/okendo> |
| nl-BE | <https://www.capterra.be/software/176189/okendo> |
| pt | <https://www.capterra.com.br/software/176189/okendo> |
| pt-PT | <https://www.capterra.pt/software/176189/okendo> |

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