--- description: GoGoGuest : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: GoGoGuest - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Outils d'analyse marketing](/directory/31018/marketing-analytics/software) > [GoGoGuest](/software/176249/gogoguest) # GoGoGuest Canonical: https://fr.capterra.ca/software/176249/gogoguest Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/176249/gogoguest?page=2) > GoGoGuest est une plateforme intelligente de marketing automation avec service Wi-Fi pour les entreprises de restauration, les commerces de détail et les services de restauration temporaire. > > Conclusion : 20 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise GoGoGuest? Commerce de détail, restauration et hôtellerie. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 20 Avis | | Simplicité | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: GoGoGuest - **Pays**: San Francisco, É.-U. - **Fondé**: 2016 ## Contexte commercial - **À partir de**: 200,00 $ US - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Analyse des campagnes - Analyse visuelle - Mesure des performances - Multi-Channel Attribution - ROI Tracking - Suivi des campagnes - Tableau de bord - Web analytics ## Ressources d'aide - Chat/Clavardage ## Category - [Outils d'analyse marketing](https://fr.capterra.ca/directory/31018/marketing-analytics/software) ## Catégories connexes - [Outils d'analyse marketing](https://fr.capterra.ca/directory/31018/marketing-analytics/software) - [Logiciels de gestion de restaurant](https://fr.capterra.ca/directory/20026/restaurant-management/software) - [Outils de relation client](https://fr.capterra.ca/directory/30906/customer-engagement/software) - [Systèmes de caisse iPad](https://fr.capterra.ca/directory/30915/ipad-pos/software) ## Logiciels similaires 1. [Zoho CRM](https://fr.capterra.ca/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 2. [Intercom](https://fr.capterra.ca/software/134347/intercom) — 4.5/5 (1131 reviews) 3. [Lucky Orange](https://fr.capterra.ca/software/150695/lucky-orange) — 4.7/5 (260 reviews) 4. [Braze](https://fr.capterra.ca/software/155423/appboy) — 4.7/5 (168 reviews) 5. [EZ Texting](https://fr.capterra.ca/software/145848/ez-texting) — 4.4/5 (245 reviews) ## Avis ### "Use GoGoGuest for go-go-success" — 5.0/5 > **D.J.** | *19 janvier 2019* | Produits alimentaires | Taux de recommandation : 10.0/10 > > **Avantages**: The software is easy enough to use and very reliable. There is a beautiful simplicity about the solution backed by a potent engine that provides valuable insights. > > **Inconvénients**: The company is relatively young and still fine tuning and building features into the solution. The future is bright for the solution if the developers continue to innovate it. > > My experience has been great so far. The GoGoGuest solution has been valuable to our brand. The customer service is second to none. They have their clients best interest at heart and not just their wallets. They continue to improve the solution adding greater functionality. The solution and the team behind it are very much like an extension of my own team. ----- ### "Gogo Guest: A 5 Star Concierge Experience" — 5.0/5 > **Hamidreza** | *18 avril 2025* | Restaurants | Taux de recommandation : 10.0/10 > > **Avantages**: I recently implemented GoGo Guest at my coffee shop to manage customer access to our Wi-Fi, and I couldn't be happier with the results\! From the moment we started using their service, we have experienced virtually no pushback from our customers. In fact, many patrons have expressed their appreciation for the system, noting that it has improved the flow of our business and seating throughout the day. A special thanks to \[sensitive content hidden\] for her exceptional support throughout the entire process. Her ongoing check-ins during our first month have been invaluable, ensuring we were set up for success from the start. It’s clear that GoGo Guest truly cares about its clients and their customers. Overall, I highly recommend GoGo Guest for any business looking to streamline customer Wi-Fi access while enhancing the overall experience. Thank you, GoGo Guest, for a fantastic service\! > > **Inconvénients**: Can be a little daunting for thise with zero tech experience, but \[sensitive content hidden\] made it super easy with her step by step process. ----- ### "Do not let GoGo Guest talk you into a Meraki - nightmare choice\!" — 2.0/5 > **Jennifer** | *5 mars 2025* | Restaurants | Taux de recommandation : 0.0/10 > > **Avantages**: Initially this product worked.... and then - there was a huge problem that cost my small cafe a bit under 2K to solve. GoGo management couldn't step up to solve the issues caused by their preferred router they insisted upon. > > **Inconvénients**: Do not purchase the Meraki router to be administered by them - it's a nightmare and interferes with your existing networks and systems. It's an overkill for routers and GoGo maintains complete control of it so anytime you need to tweak or work on your network they gatekeep it and make it almost impossible to get access to it with your network professionals. Our Sonos was down for months because of the switch and worked instantly when we got off of it. Sonos is crucial for most cafes... it also caused our printer of all things to not work on our network; just plugging directly into the network became troublesome - run away from them and their Meraki - it's an expensive nightmare. > > \[sensitive content hidden\] was fine to work with intially but unresponsive to complaints about issues with our netowrk caused by the Meraki and slowed down our solutions. She also refused the smallest discount even though we were racking up contractor fees to resolve issues caused since the Meraki was installed at her insistence. ----- ### "GoGoGuest" — 4.0/5 > **KEVIN** | *28 mars 2019* | Produits alimentaires | Taux de recommandation : 9.0/10 > > **Avantages**: The ease of use for my employees and customers is one of the best features of GoGoGuest. I dont have to worry about a complicated system to get people logged onto our internet. We also have seen an increase in purchases because we dont offer wifi to guest unless they make a purchase. We operate close to a college campus and need to make sure that people are not sitting all day without making a purchase. GoGoGuest has been super helpful with this issue. > > **Inconvénients**: Two things: 1. If we are printing a new ticket to give someone a new code to logon to the internet, we have to run a transaction which throws off our transaction count for the day. 2. Sometimes the access points can kick people off and not allow them to reconnect. > > Like I said above, we have seen an increase in purchases since installing GoGoGuest. We don't have as many customers that buy one small item and stay all day taking up a seat, if they are staying for a long period of time, they have to make an additional purchase to stay on our wifi. Overall we have had a great experience with GoGoGuest\! ----- ### "Not as Invasive as we thought..." — 4.0/5 > **Heather** | *6 mars 2020* | Produits alimentaires | Taux de recommandation : 8.0/10 > > **Avantages**: Obtaining a guest email list without a comment card or some semi fake event sign up. Fun thing we started with the email and messenger capability. A business lunch often requires silent service and reading when to approach can be difficult. A server actually dropped a note and said email your order when ready. It worked, they loved it and we now have table email service with fun word of mouth about our quirky approach. > > **Inconvénients**: Getting email for a business is not easy in the days of excessive marketing and spam. Automated marketing for a business is black or white, guest will either vistit or be so annoyed we are black listed peroid. This part has to be closely monitored and limited. > > People go out to talk and not everyone likes phones and computers in general in public. Add loud videos and it can be invasive to others and on occasion offensive depending on video content. Now we Wi-Fi and non Wi-Fi sections and seem to please most, its customer service..we try. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/176249/gogoguest?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/176249/gogoguest) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées