---
description: CometChat : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CometChat - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de communication cloud](/directory/31362/cloud-communication-platform/software) > [CometChat](/software/176671/cometchat)

# CometChat

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> API (Application Programming Interface) de chat texte, voix et vidéo permettant de créer des applications de chat évolutives, sécurisées et modernes pour le mobile et le web, qui favorisent l'engagement des utilisateurs.
> 
> Conclusion : 14 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise CometChat?

Cette solution est utilisée par plus de 50 000 développeurs dans le monde et par des entreprises de services dans des secteurs tels que la télésanté, l'e-learning, les rencontres, les marchés en ligne, les services à la demande, les évènements virtuels, la diffusion en direct, etc.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.3/5** | 14 Avis |
| Simplicité | 4.2/5 | D'après l'ensemble des avis |
| Support client | 3.4/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 3.9/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.6/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: CometChat

## Contexte commercial

- **À partir de**: 109,00 $ US
- **Type de licence**:  (Version gratuite disponible) (Version d’essai gratuite)
- **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais, espagnol, français, hindi
- **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 208 de plus

##  Fonctionnalités

- Accès mobile
- Audio/Video Conferencing
- Clavardage et messagerie
- Collaboration entre plusieurs utilisateurs
- Communication multicanal
- Enregistrement des appels
- Fichiers audio et vidéo bidirectionnels
- Partage des fichiers
- Rapports et statistiques
- Routage des appels

## Intégrations (1 au total)

- Intercom

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Chat/Clavardage

## Category

- [Logiciels de communication cloud](https://fr.capterra.ca/directory/31362/cloud-communication-platform/software)

## Catégories connexes

- [Logiciels de communication cloud](https://fr.capterra.ca/directory/31362/cloud-communication-platform/software)
- [Logiciels de communications unifiées](https://fr.capterra.ca/directory/31035/unified-communications/software)

##  Logiciels similaires

1. [Slack](https://fr.capterra.ca/software/135003/slack) — 4.7/5 (24046 reviews)
2. [Wildix](https://fr.capterra.ca/software/218251/wildix) — 4.7/5 (209 reviews)
3. [Zoom Workplace](https://fr.capterra.ca/software/144037/zoom-video-conferencing) — 4.6/5 (14526 reviews)
4. [LiveAgent](https://fr.capterra.ca/software/102188/liveagent) — 4.7/5 (1753 reviews)
5. [Microsoft Teams](https://fr.capterra.ca/software/168668/microsoft-teams) — 4.5/5 (10940 reviews)

## Avis

### "In addition to having a good system, the support is excellent." — 4.0/5

> **Alejandro Javier** | *18 mai 2021* | Logiciels | Taux de recommandation : 8.0/10
> 
> **Avantages**: The documentation, the available examples, and the great variety of integration with different programming languages, and the sub-integration with different frameworks guide you on the way to integrate chat and video conferencing in your application.
> 
> **Inconvénients**: They need to delve into the methodologies of each framework since even if they propose a pre-made visual interface, it does not comply with the flow of the framework (Ionic-Angular-Capacitor App). It takes a long time to achieve a perfect adaptation.
> 
> I managed to develop an application with chat and video conferencing thanks to CometChat.

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### "Changed Business Model" — 4.0/5

> **Allie** | *31 janvier 2019* | Divertissement | Taux de recommandation : 1.0/10
> 
> **Avantages**: Relatively easy to use.
Intergrates with many platforms.
> 
> **Inconvénients**: They recently changed their business model and now the plugin that I purchased (8 months ago) is not supported. If I want CC on my dating website I have to $$ monthly. 

Customer service is slow. It takes a min (usually) of 2 days to hear back from them and then a couple of days after that to solve the problem.

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### "Did not live up to sales agreement" — 3.0/5

> **James** | *4 septembre 2018* | Divertissement | Taux de recommandation : 0.0/10
> 
> **Avantages**: -Gateways for various platforms to be tied in.
-Service to take load off of our servers
> 
> **Inconvénients**: -Support slow and typically took several attempts to have bugs fixed (usaully tells you that its working when its not
-Recently changed their business model and those of us who purchased are being forced to pay fees which the original sales contract said would never happen
> 
> Used it for years to service our social community peer to peer chat needs. NOT worth the new price structure they have

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### "Excellent Software" — 5.0/5

> **Gregory** | *12 septembre 2018* | Services et technologies de l'information | Taux de recommandation : 10.0/10
> 
> **Avantages**: Integrates really well with Wordpress site and Buddy Press
> 
> **Inconvénients**: Its expensive and support is a bit slow. They also need a better dashboard

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### "Cometchat Is Awesome Application For Communication Needs" — 5.0/5

> **Ashher** | *21 juin 2021* | Médias de diffusion | Taux de recommandation : 5.0/10
> 
> **Avantages**: It's super easy to integrate To your Website or blog so More of your audiences can interact through Voice, Video,or Even Text messages..
> 
> **Inconvénients**: The Company Should Do More advertising For this Amazing Software that is Handy youse for untech person like me,
And Make it famous so everyone can Get benefits out of it..

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## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/176671/cometchat)

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