--- description: Soon : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Soon - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de planning du personnel](/directory/30756/employee-scheduling/software) > [Soon](/software/177084/soon) # Soon Canonical: https://fr.capterra.ca/software/177084/soon Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/177084/soon?page=2) > Un logiciel de planification collaborative conçu pour les équipes de service client. > > Conclusion : 48 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Soon? Centres de service et centres de support client, principalement dans le secteur financier. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 48 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Soon - **Fondé**: 2018 ## Contexte commercial - **À partir de**: 10,00 € - **Type de licence**: (Version d’essai gratuite) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur) - **Langues**: anglais - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 208 de plus ## Fonctionnalités - Accès mobile - Alertes/Notifications - Base de données des employés - Budgétisation et prévision - Changement d'équipe - Gestion de la communication - Gestion de la conformité - Gestion de la disponibilité - Gestion des calendriers - Gestion des congés - Gestion des employés - Gestion des feuilles de temps - Gestion des performances - Gestion des présences - Gestion du personnel - Outils de collaboration - Planification - Planification automatisée - Planification en temps réel - Portail libre-service - Rapports et analyses - Réservation en ligne - Suivi des compétences - Suivi des présences - Third-Party Integrations ## Intégrations (18 au total) - Dixa - GENESYS - Genesys - Genesys Cloud CX - Google Calendar - Intercom - Microsoft 365 - Microsoft Entra ID - Microsoft Outlook - Microsoft Teams - Okta - OneLogin - Salesforce Service Cloud - Slack - Webex Connect ... et 3 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels de planning du personnel](https://fr.capterra.ca/directory/30756/employee-scheduling/software) ## Catégories connexes - [Logiciels de planning du personnel](https://fr.capterra.ca/directory/30756/employee-scheduling/software) - [Outils de planification](https://fr.capterra.ca/directory/30087/scheduling/software) - [Logiciels de gestion du personnel](https://fr.capterra.ca/directory/30210/workforce-management/software) - [Outils de calendrier](https://fr.capterra.ca/directory/32297/calendar/software) - [Logiciels de contact client](https://fr.capterra.ca/directory/32035/contact-center/software) ## Logiciels similaires 1. [Connecteam](https://fr.capterra.ca/software/153140/connecteam) — 4.6/5 (5058 reviews) 2. [When I Work](https://fr.capterra.ca/software/121248/when-i-work) — 4.5/5 (1270 reviews) 3. [Findmyshift](https://fr.capterra.ca/software/115536/findmyshift) — 4.6/5 (1180 reviews) 4. [Wageloch](https://fr.capterra.ca/software/196911/wageloch) — 4.5/5 (265 reviews) 5. [7shifts](https://fr.capterra.ca/software/123038/7shifts-restaurant-scheduling) — 4.7/5 (1211 reviews) ## Avis ### "Great service provided" — 5.0/5 > **Marat** | *27 juillet 2022* | Marketing et publicité | Taux de recommandation : 10.0/10 > > **Avantages**: Useful product for any department of a company, quick response, nice prices, and great communication :) > > **Inconvénients**: Don't remember any bad thing, actually. Everything is quite smooth ----- ### "Easy, fun & flexible shift management tool" — 5.0/5 > **Therese** | *15 juillet 2022* | Biens de consommation | Taux de recommandation : 9.0/10 > > **Avantages**: - Easy setup, with ability to build on/expand as you go (and great support/tips \& tricks as well upon questions) - we were up and running within 24 hours of selecting tool (and speed was crucial for us). - Good visual layout. - Agile development team upon questions/needs of adjustment/development. - min/max setting per shift - self scheduling function - overall value for money > > **Inconvénients**: - scrolling within the shift name list could be even smoother - adding a Q\&A section/information platform between management/workers would be of value > > We are using the tool for a large repacking assignment where we needed a lot of temporary manning to book work hours them selves into shifts we set up together with our 3PL provider. We needed the up and running within a day. After googling “shift planning” and testing some tools, SoonWorks easily met the mark as easy to setup and flexible for shift management. Also, ability to share a link to the job where workers could sign-up themselves, made the process of finding manning/contracting/enough people for shifts fast\! For us, we also needed some info between users not be visible/and the SoonWorks team were excellent here\! The team was accessible and agile, and took time to understand our business needs and give us tips on relevant functionality we hadn’t tested. We will explore using this in our factories/warehouses in future, I also think that for volunteers drives and so on, the software is very strong as workers can be added easily and book shifts themselves. ----- ### "Interface feedback" — 3.0/5 > **Mathijs** | *28 septembre 2018* | Banque | Taux de recommandation : 7.0/10 > > **Avantages**: Easy to understand and user friendly. You don't have to be a computer expert to use it > > **Inconvénients**: Switching with a colleague requires several actions, was wondering if this could be done in one motion ----- ### "This app is amazing\!" — 5.0/5 > **Reggie** | *25 juillet 2022* | Services et installations de loisirs | Taux de recommandation : 10.0/10 > > **Avantages**: Ease of use once you understand how it works and the support from the developers with questions I had. > > **Inconvénients**: It does take a little time to figure out but talking with Olaf, he made it much easier to get up and running. There are some functions that I wish it had, but I did put it on a request that I hope they add in the near future. > > Nothing but amazing. For the most part, it does what I need it to do and the support is fast. ----- ### "Simple to learn, easy to use and integrate into any business." — 4.0/5 > **Jessie** | *26 juillet 2022* | Hôpitaux et soins de santé | Taux de recommandation : 7.0/10 > > **Avantages**: This software is super easy to use and learn. I was able to invite my employees to join quickly and effortlessly, and we were all able to download the software as an app on computers and mobile phones. The customer service is also very fast and effective. Olaf even recorded a training video for me\! > > **Inconvénients**: No option as yet (unless I've missed it) to change already published shifts from the mobile app. I'd like to use a timesheet option, which I have been told is currently in the works, so looking forward to trialling that aspect. > > Overall, this is a very effective app and it has made my small business run more smoothly. My employees seem to be using it easily, and I have not had any negative feedback from them. ----- Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/177084/soon?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/177084/soon) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées