VipeCloud

I am pleased!

Commentaires : I would say, it's a good system overall. I am sure it does way more than I have figured out thus far.

Avantages :

I mostly use vipecloud to automate messages to go out to customers and my team. Most of it is set up for me by a 3rd party. That's what I love most -- is being able to send out messages when needed.

Inconvénients :

However, when I go in to use it myself and customize my own messages, it tends to be a bit complicated for me. I wish it were more user friendly, but Idk what I would suggest to make it that way.

Customize my emails with some issues but great customer service

Commentaires : I love being able to customize my message to send to a large group of people. The colorful content gives me more attention and a better response from my customers and team.

Avantages :

I create emails to my team and customers each week using Vipecloud. Because of the customization I can add beautiful images and videos which help my emails stand out. It took me some time to learn how to add all of the features into the email and I am still learning but if you are familiar with this type of thing you will probably be comfortable with it.

Inconvénients :

I have some issues adding text blocks and pictures where I want them. I also think the dashboard could be more user friendly. I wish we could navigate the site more easily with more colorful links. I have to work hard to remember where I put things each time I go in to edit my previous emails. I have had things not load up properly when I am in safari but in google chrome it works. Strange but that's what customer service told me to do.

Gets the job done

Avantages :

I love the social media scheduling. Being able to pre-plan and post to Facebook has been very freeing. I also appreciate being able to share templates and graphics with other users. Love that it is built to be a collaborative space.

Inconvénients :

I'd love to have a bit more functionality in the iOs app. So much happens "on the go" that it can be challenging. I would also prefer to have an email builder "for dummies". Sometimes the fields and content options are a bit dizzying.

My thoughts

Commentaires : I think it is great. I believe it will be even better for me once I understand how to use it.

Avantages :

I like that this allows for links to send the emails through text as well. Very easy to create different things that I ever knew was capable. This really helped me this week with reaching my customers for the holiday information.

Inconvénients :

It’s not as easy to understand. You definitely have to play around with it a lot to figure it out. And it’s not that easy to edit the text boxes because the edit arrows come over the wording.

So happy with VipeCloud!

Commentaires : It improves communication & is easier to use

Avantages :

I think the most important thing that I like about VipeCloud is the ease of use. It is very user friendly and simple to learn how to use it. I use it mostly for email communication & social media strategy, and automation of both. I also use it to store content, and this is invaluable to be able to share short links. I've been very pleased with it so far.

Inconvénients :

I appreciate the tutorial videos on YouTube when I don't know how to use a feature. I haven't found much that I don't like yet.