--- description: EngagementHQ : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: EngagementHQ - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion de communautés](/directory/30800/community/software) > [EngagementHQ](/software/178066/engagementhq) # EngagementHQ Canonical: https://fr.capterra.ca/software/178066/engagementhq Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/178066/engagementhq?page=2) > Activez votre communauté avec le logiciel EngagementHQ. Cette suite de huit outils en ligne qui favorise l'engagement en ligne et la participation publique. > > Conclusion : 11 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise EngagementHQ? Bang the Table est une entreprise mondiale qui s'adresse aux gouvernements nationaux, étatiques et locaux, aux municipalités et aux entreprises en Australie, en Nouvelle-Zélande, au Canada, au Royaume-Uni et aux États-Unis. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 11 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Bang the Table - **Pays**: Boulder, É.-U. - **Fondé**: 2007 ## Contexte commercial - **Public cible**: 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Australie, Canada, Nouvelle-Zélande, Royaume-Uni, États-Unis ## Fonctionnalités - Alertes/Notifications - Gestion de contenu - Ideation - Importation et exportation de données - Modération - Notes et commentaires - Portail libre-service - Rapports et statistiques - Répertoire de membres - Third-Party Integrations ## Intégrations (6 au total) - Campaign Monitor by Marigold - Constant Contact - Emma by Marigold - Google Analytics 360 - Mailchimp - Vision6 ## Ressources d'aide - Service client/courriel - Support téléphonique - Chat/Clavardage ## Category - [Logiciels de gestion de communautés](https://fr.capterra.ca/directory/30800/community/software) ## Catégories connexes - [Logiciels de gestion de communautés](https://fr.capterra.ca/directory/30800/community/software) - [Logiciels pour l'administration](https://fr.capterra.ca/directory/20048/government/software) ## Logiciels similaires 1. [Slack](https://fr.capterra.ca/software/135003/slack) — 4.7/5 (24046 reviews) 2. [Brilliant Directories](https://fr.capterra.ca/software/133173/brilliant-directories) — 4.8/5 (803 reviews) 3. [Instagram](https://fr.capterra.ca/software/210721/instagram) — 4.7/5 (5144 reviews) 4. [Discord](https://fr.capterra.ca/software/1022442/discord) — 4.6/5 (532 reviews) 5. [uuki](https://fr.capterra.ca/software/1021442/uuki) — 4.6/5 (186 reviews) ## Avis ### "Engagement HQ" — 5.0/5 > **Genesis** | *7 mars 2023* | Marketing et publicité | Taux de recommandation : 10.0/10 > > **Avantages**: I have been able to customize and set up the system quickly and efficiently. Easy to reach audience by simple engagement online. > > **Inconvénients**: Wish there were additional features. Sometimes I struggle with having images that are blurry. ----- ### "Local government use of EngagementHQ" — 5.0/5 > **Casie** | *13 février 2021* | Administration publique | Taux de recommandation : 8.0/10 > > **Avantages**: The ease of use, customisation, ability to schedule, support other engagement you are doing with easy to use digital engagement. Building a database of community members. Reporting that is simple to use with a variety of reporting options s > > **Inconvénients**: Customising your database to fit an engagement project is clunky. Not being able to bulk remove a tag is extremely annoying. > > We were able to reach a broad audience by doing simple engagement online, saving time, money and effort of notalways having to be in the field face to face. More engagement with the community happens as a result. A great comms tool aswell. ----- ### "Locked into auto-renewals for an unused system. Deeply unfair to nonprofits" — 1.0/5 > **Gil** | *21 octobre 2025* | Gestion d'organisme à but non lucratif | Taux de recommandation : 0.0/10 > > **Avantages**: The idea behind EngagementHQ, supporting civic participation, is valuable. Unfortunately, that promise was never realized for our organization. > > **Inconvénients**: Predatory renewal practices. Our nonprofit stopped using the platform years ago, sent multiple written cancellation requests, and yet Granicus kept auto-renewing our contract and invoicing us thousands of dollars for an unused service. Their “no early termination” clause and unwillingness to cooperate feel unethical and financially abusive toward small nonprofits. > > We never managed to use the product successfully and received no meaningful support. When we tried to cancel, Granicus refused and continued billing under a long-term Master Service Agreement we never knowingly agreed to. It’s been a draining and frustrating experience that contradicts everything a company serving community organizations should stand for. ----- ### "Let's Talk..." — 5.0/5 > **Lauren** | *22 septembre 2020* | Relations gouvernementales | Taux de recommandation : 10.0/10 > > **Avantages**: Although the range of tools are fantastic, the best thing about the site for me is the two way communication element. Yes it is a site to gather information from a participant - but it's also an opportunity for the host to share information - to be able to share relevant social media pages, share important documents, share useful websites, share contact information for professionals that may be able to help etc is fantastic. It's a two way street for gathering insight, sharing and communicating with communities and residents, the 360 approach to the design framework is on point. > > **Inconvénients**: The thing I struggle with is having images that aren't blurry. This is probably something to do with the images I have access to and not necessarily the fault of the EHQ platform but generally blurry images are my bug bear. > > I have worked with Bang the Table since 2017, during my time at Bury Council and now at Manchester Council, communicating mainly with \[SENSITIVE CONTENT HIDDEN\]. Both \[SENSITIVE CONTENT HIDDEN\] have been a pleasure to work with. Both are professional, knowledgeable and entirely friendly and welcoming into the Bang the Table family. Both \[SENSITIVE CONTENT HIDDEN\] have always endeavoured to answer any questions or queries either myself or colleagues may have had. They are quick to answer emails and have no problem hopping on a telephone call or video call to provide a demonstration. I am a huge advocate for the Engagement HQ platform, I think it is an absolute asset to Local Authority engagement. The engagement tools are innovative yet easy and accessible to use for the participant. The dashboard reporting is perfect for the analytics we desperately need for our research based strategies and City plans. I have used the 24/7 chat/help function within the site and can confirm that the help you receive from the team behind the scenes to advice and support any issues are fantastic, The quick responses, attention to detail in resolving any problems is very helpful - and the GIFS make it all the more better\! There is certainly an appetite for this technology in the digital age that we find ourselves in and I hope to have Manchester City Council on board soon\! ----- ### "Fantastic customer service" — 4.0/5 > **Becky** | *10 novembre 2020* | Urbanisme et architecture | Taux de recommandation : 6.0/10 > > **Avantages**: Customer service is EXCELLENT. Any time I have a question or concern, I use the chat feature to direct message a technician who walks me through the issue. Everyone I have dealt with has been friendly and helpful - and they often sign off with a Harry Potter meme or something that reminds me that I'm talking to a REAL person\! > > **Inconvénients**: I wish there were additional features in the Places tool. In this year's pandemic, we've had to move all of our urban planning public engagement events online, and one of the "in-person" activities that we've had a hard time replicating is our mapping exercise. We typically print large paper maps of towns and cities and allow the public to add colored stickers in areas where they'd like to see growth and development. We also ask them to circle areas and neighborhoods, and to draw lines where they'd like to see future connections. The Places tool only allows people to place markers. I'd like for them to be able to draw polygons and lines as well. > > Overall, we've had a good experience with EngagementHQ. The sites are pretty user-friendly, especially with this year's update and the new customizable home page features. Customer service is great, and our clients have been happy with their sites. The team at Bang The Table has been open to our suggestions for new features, and we're hopeful that the tools and features will continue to get even better. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/178066/engagementhq?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/178066/engagementhq) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | ----- ## Données structurées