---
description: Symplast : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
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title: Symplast - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de chirurgie esthétique](/directory/31517/plastic-surgery/software) > [Symplast](/software/178244/symplast)

# Symplast

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> Plateforme cloud complète qui permet de renforcer les pratiques esthétiques et de favoriser les patients grâce à l'intelligence artificielle et à l'automatisation pour les mobiles.
> 
> Conclusion : 25 utilisateurs lui ont donné la note de **4.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Symplast?

Plateforme cloud complète et mobile développée par des chirurgiens plastiques, spécialement pour les cabinets de chirurgie plastique et les spas médicaux.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.0/5** | 25 Avis |
| Simplicité | 4.0/5 | D'après l'ensemble des avis |
| Support client | 4.0/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.0/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 3.9/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Symplast
- **Pays**: Plantation, É.-U.
- **Fondé**: 2013

## Contexte commercial

- **À partir de**: 300,00 $ US
- **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais
- **Pays disponibles**: États-Unis

##  Fonctionnalités

- Accueil des patients
- Accès mobile
- Aide à la décision
- Conforme HIPAA
- Contrôle du processus d'approbation
- Facturation médicale
- Gestion des dossiers patients
- Graphiques
- Planification
- Planification en ligne
- Portail des patients
- Prescription électronique
- Rappels
- Rapports et analyses
- Traitement des paiements

## Intégrations (1 au total)

- Podium

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Support téléphonique
- Chat/Clavardage

## Category

- [Logiciels de chirurgie esthétique](https://fr.capterra.ca/directory/31517/plastic-surgery/software)

## Catégories connexes

- [Logiciels de chirurgie esthétique](https://fr.capterra.ca/directory/31517/plastic-surgery/software)
- [Logiciels de dossier patient informatisé](https://fr.capterra.ca/directory/20028/electronic-medical-records/software)
- [Logiciels de programmation des patients](https://fr.capterra.ca/directory/33315/patient-scheduling/software)

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## Avis

### "Innovation is happening at Symplast" — 4.0/5

> **John M** | *20 avril 2019* | Cabinets médicaux | Taux de recommandation : 10.0/10
> 
> **Avantages**: Best UI on the market.&#10;Great for patient engagement.&#10;Built for mobility.&#10;Robust media manager.&#10;Video capabilities for documentation, consent, and patient education. &#10;Company is very willing to build interfaces with other apps. &#10;Uses voice recognition.&#10;Makes my documentation easier, gives me more face time with my patients. &#10;Did I mention mobile?
> 
> **Inconvénients**: I gave “Overall” and “Features” 1 star off, as there are some feature gaps, but the company has been releasing updates and adding features at a fairly quick pace.  For example, e-prescribing is now available and a new financial module just came out, but I don’t have enough experience with them yet to comment.&#10;Still needs electronic insurance billing and ASC module, but they are in development and coming.
> 
> I’m not sure exactly what caused rep to have the experience she describes, but Symplast, in my opinion, represents the future of digital patient engagement and personal electronic health records. Better yet, they are not like most of the vendors out there that nickel and dime you for every single little feature and module, and then have the audacity to hold your data hostage if you ever decide to leave\!&#10;This is a product that is useful now, well-priced, and rich with innovation.  No regrets.&#10;And great on mobile devices\!

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### "It gets the job done but leaves a lot to be desired" — 4.0/5

> **Rod** | *25 août 2022* | Cabinets médicaux | Taux de recommandation : 5.0/10
> 
> **Avantages**: The interface is clean and straightforward.
> 
> **Inconvénients**: The company is CONSTANTLY releasing microupdates--which isn't necessarily a bad thing, until they affect the basic operation of the program. They recently changed the way media is organized. If you don't care for its default setting (and I don't\!), the app doesn't remember any changes (even in the same session\!) and there's no way to change it. &#10;I use Word to modify templates and when using copy/paste to move to the app, it forces formatting changes which require tedious, redundant editing--even when stripping out any fancy formatting from Word.&#10;When documenting for prior days' visits, the app takes you back to the current day schedule by default--logically, it should remain on the last selected date. There's already a button for returning to the current day, which should suffice. &#10;Dosespot is very disappointing for eRx. It should permit changing script dates in a batch since office staff often forget to tell us there are new approvals. You can change pharmacies for a batch, though. Having to change the active date on a half dozen scripts is the definition of tedium.
> 
> Symplast is a daily frustration for our practice. While overall it has a logical arrangement, it has MANY features with illogical implementation. While support is responsive, I would much rather not have to constantly contact them when they decide arbitrarily to "update" basic app functions which render them useless. I wonder if they have ever observed their users in the field using it.

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### "ZERO stars" — 1.0/5

> **Sarah** | *17 octobre 2023* | Cabinets médicaux | Taux de recommandation : 0.0/10
> 
> **Avantages**: They have a media file for each patient and side by photos can be used easily.
> 
> **Inconvénients**: VERY EXPENSIVE. Not user friendly. Communicating with someone to get help was difficult. Couldn't figure out how to create a package or use treatments from a package. When it was time to leave, they are not reliable or responsive to getting my data exported to me. Extremely difficult. I still don't have my data after being promised I would have it 4 days ago.
> 
> Difficult system and difficult support. Do not get.

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### "Symplast User for years" — 4.0/5

> **Joanne** | *23 septembre 2021* | Cabinets médicaux | Taux de recommandation : 10.0/10
> 
> **Avantages**: The biggest pluses are it is MAC based and it is 100% mobile.  It is fairly easy to use.
> 
> **Inconvénients**: I wish there was a wait list\!  Because they are constantly updating their software, glitches happen on a regular basis, however, they are pretty on top of that and gets the bugs worked out fairly quickly.
> 
> I am happy with it overall, and I feel it's better than any of the other software systems we have used in the past.  We have been working with them for years now and am happy with the customer service and attentiveness we receive from them.

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### "Symplast does it job\!" — 4.0/5

> **Denise** | *16 janvier 2023* | Services et technologies de l'information | Taux de recommandation : 8.0/10
> 
> **Avantages**: Ease of scheduling. Ease of charting (Face Sheets), Sending RX through App, eSign and eFile consents
> 
> **Inconvénients**: Updates are too frequent, Consents require Symplast tech team to customize - I would prefer to manage that process

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## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/178244/symplast)

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| fr-CA | <https://fr.capterra.ca/software/178244/symplast> |
| fr-LU | <https://www.capterra.lu/software/178244/symplast> |

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