--- description: XEBO.ai : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: XEBO.ai - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de statistiques d'appels](/directory/32258/speech-analytics/software) > [XEBO.ai](/software/178584/survey2connect) # XEBO.ai Canonical: https://fr.capterra.ca/software/178584/survey2connect Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/178584/survey2connect?page=2) > Plateforme CX pour aider tous les membres de l'organisation à prendre des décisions plus intelligentes et éclairées en écoutant les clients. > > Conclusion : 19 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise XEBO.ai? Solution de gestion des opinions basée sur le cloud qui permet aux entreprises de toutes tailles de gérer les enquêtes, les opinions et plus encore, grâce à l'analyse, la récupération des détracteurs, l'analyse des tendances et l'assistance multilingue. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 19 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Survey2Connect - **Fondé**: 2017 ## Contexte commercial - **À partir de**: 25,00 INR - **Type de licence**: (Version gratuite disponible) (Version d’essai gratuite) - **Public cible**: 11–50, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais, arabe, espagnol, français, hindi - **Pays disponibles**: Afrique du Sud, Algérie, Angola, Arabie saoudite, Australie, Bahreïn, Botswana, Burkina Faso, Burundi, Bénin, Cameroun, Cap-Vert, Comores, Congo-Brazzaville, Congo-Kinshasa, Djibouti, Eswatini, France, Gabon, Gambie et 48 de plus ## Fonctionnalités - Analyse de texte - Analyse des sentiments - Benchmarking - Collecte de données multicanal - Gestion de l'expérience client - Gestion des commentaires négatifs - Gestion des enquêtes et sondages - Logiciels CRM (gestion de la relation client) - Rapports et analyses - Tableau de bord ## Intégrations (5 au total) - Freshdesk - Google Analytics 360 - HubSpot Service Hub - Mailchimp - Zapier ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels de statistiques d'appels](https://fr.capterra.ca/directory/32258/speech-analytics/software) ## Catégories connexes - [Logiciels de statistiques d'appels](https://fr.capterra.ca/directory/32258/speech-analytics/software) - [Logiciels de gestion des avis](https://fr.capterra.ca/directory/31024/review-management/software) - [Logiciels de parcours client](https://fr.capterra.ca/directory/31537/customer-journey-mapping-tools/software) - [Logiciels d'engagement des collaborateurs](https://fr.capterra.ca/directory/30817/employee-engagement/software) - [Logiciels CEM (Customer Experience Software)](https://fr.capterra.ca/directory/30671/customer-experience/software) ## Logiciels similaires 1. 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[Similarweb](https://fr.capterra.ca/software/148472/similarweb-pro) — 4.6/5 (251 reviews) ## Avis ### "Flexible surveys to take" — 5.0/5 > **William** | *15 août 2023* | Hôpitaux et soins de santé | Taux de recommandation : 9.0/10 > > **Avantages**: I improved the interaction with the client by knowing better the opinion that they have about our services and being able to know what should be improved with each survey carried out, it is possible to better analyze the weaknesses that can be had against clients who are not satisfied, With the data that is obtained digitally, it is possible to have a broader understanding of the position that one has in front of the client and the competition. This has helped us to improve the creation of marketing campaigns and improve our services. Their customer service is excellent, they are always willing with great kindness, they respond very efficiently. > > **Inconvénients**: There is nothing that I have come to dislike about Survey2Connect > > Carrying out this type of study through surveys, you can connect more closely with the client, allowing them to give their opinion of their experience with our company in order to improve the weak points that are noticed and provide solutions so that the client is better pleased. ----- ### "The idea of ​​the site and its contents" — 5.0/5 > **Ibrahim** | *25 août 2024* | Comptabilité | Taux de recommandation : 10.0/10 > > **Avantages**: We can write surveys and publish them among people > > **Inconvénients**: I like everything about the site so there is nothing I don't like > > It was a valuable experience and I benefited a lot from it ----- ### "Basic Sofeware" — 3.0/5 > **Yvonne** | *30 septembre 2019* | Télécommunications | Taux de recommandation : 6.0/10 > > **Avantages**: I liked that it was very easy to use. It provided several options as far as purchase plans but the more used it. > > **Inconvénients**: During the survey it would go slow during certain times unsure why this would happen. It was on other devices not just one. > > Overall it was ok just the times it ran slow or didnt carry out all the parts of the survey. ----- ### "S2C Feedback - Dashboards" — 4.0/5 > **Manoj Kumar** | *2 juin 2022* | Études de marché | Taux de recommandation : 8.0/10 > > **Avantages**: LIVE dashboards including implementing basic derived calculations (say a Brand Health Score) from multiple parameters is a BIG plus. That's the best part about using this S2C. > > **Inconvénients**: Some of the features are still basic/ not developed. A simple example: A trend chart could require a quarterly label in-between monthly labels. In current context, i would need to create two separate trend charts. One for month, one for quarters. Makes the already slow dashboard clumsy as well. > > So far, pretty good. But can be a lot better. I feel S2C does the simple things great. But when some elements of complexity are there, the software is NOT very flexible. ----- ### "An ever evolving platform" — 4.0/5 > **Jovias** | *2 juin 2022* | Études de marché | Taux de recommandation : 9.0/10 > > **Avantages**: The team works closely with you no matter the size of the study to help in overall success. > > **Inconvénients**: Text Analysis can be improved and I'm sure the team is exploring on the same. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/178584/survey2connect?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/178584/survey2connect) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées