---
description: Userfeel : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Userfeel - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels CEM (Customer Experience Software)](/directory/30671/customer-experience/software) > [Userfeel](/software/178866/userfeel-com)

# Userfeel

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> Test d'utilisabilité à distance simple et rapide pour les sites web et les applications. Le panel comprend plus de 40 000 testeurs parlant 40 langues.
> 
> Conclusion : 16 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise Userfeel?

Agences numériques, web designers, développeurs web, chercheurs UX, spécialistes du marketing, responsables de l'expérience client, propriétaires de sites web et d'e-commerce.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.5/5** | 16 Avis |
| Simplicité | 4.6/5 | D'après l'ensemble des avis |
| Support client | 4.2/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.6/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Userfeel
- **Pays**: London, R.-U.
- **Fondé**: 2010

## Contexte commercial

- **À partir de**: 30,00 $ US
- **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais
- **Pays disponibles**: Allemagne, Australie, Brésil, Canada, Chine, Inde, Japon, Mexique, Royaume-Uni, États-Unis

##  Fonctionnalités

- A/B Testing
- Analyse de texte
- Analyse des recherches utilisateurs
- Analyse statistique
- Annotations
- Ciblage du public
- Collecte de données multicanal
- Enquêtes et feedback
- Fonction de glisser-déposer
- Gestion des commentaires
- Gestion des commentaires négatifs
- Gestion des enquêtes et sondages
- Outils de collaboration
- Parcours utilisateur
- Rapports et analyses
- Split testing
- Tests d'utilisation
- Tests multivariés
- Visualisation de données

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Chat/Clavardage

## Category

- [Logiciels CEM (Customer Experience Software)](https://fr.capterra.ca/directory/30671/customer-experience/software)

## Catégories connexes

- [Logiciels CEM (Customer Experience Software)](https://fr.capterra.ca/directory/30671/customer-experience/software)
- [Outils d'AB testing](https://fr.capterra.ca/directory/30896/ab-testing/software)
- [Outils UX (expérience utilisateur)](https://fr.capterra.ca/directory/31036/ux/software)
- [Logiciels de test utilisateur](https://fr.capterra.ca/directory/32295/user-testing/software)

##  Logiciels similaires

1. [BrowserStack](https://fr.capterra.ca/software/162900/browserstack) — 4.6/5 (767 reviews)
2. [Userlytics](https://fr.capterra.ca/software/181202/userlytics) — 4.7/5 (55 reviews)
3. [Lyssna](https://fr.capterra.ca/software/178766/usabilityhub) — 4.6/5 (86 reviews)
4. [UserTesting](https://fr.capterra.ca/software/173755/usertesting) — 4.5/5 (131 reviews)
5. [XM for Strategy & Research](https://fr.capterra.ca/software/72396/strategy-and-research) — 4.7/5 (425 reviews)

## Avis

### "userfeel.com" — 5.0/5

> **samantha** | *27 octobre 2019* | Mode et vêtements | Taux de recommandation : 8.0/10
> 
> **Avantages**: it was easy to explain the problem and ask other peoples' thoughts and as well as to solve the problem thanks i would use again if i need someone to help with my problems
> 
> **Inconvénients**: i can;t use all the time because of price but will use again
> 
> my overall experience is the software is very easy to use and i really like feed back from other people when i need an answer to a problem the software works easy too

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### "Userfeel Experience as a UX tester" — 4.0/5

> **Utilisateur vérifié** | *24 août 2021* | Marketing et publicité | Taux de recommandation : 9.0/10
> 
> **Avantages**: Userfeel (via the App) offer easy work for UX testers. The app is easy to use e.g. you can move the test controls out of the way so you can concentrate on what you are testing. the instructions for doing each test are very clear. The pay for doing a test (typically about 10 - 20 minutes of your time) is very reasonable at $10 per test.
> 
> **Inconvénients**: The work isn't very consistent and you have to compete with many other testers to get the work. However, I was able to set up an alert on my phone\* so I had a good chance of snagging a test before other testers. \*This was not a feature of Userfeel, but achieved via some Google Gmail settings
> 
> Userfeel works well when you are looking for a side-hustle. You don't need much experience as a tester, as such. It works best if you regularly visit a range of websites and try assorted apps and have confidence that you can speak clearly expressing your opinions on layout and usability.

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### "Good for live site unmoderated testing" — 3.0/5

> **Serena** | *12 décembre 2024* | Marketing et publicité | Taux de recommandation : 5.0/10
> 
> **Avantages**: - Unmoderated user testing on live sites. Not many other tools I've used that have a pay-per-go have this capability&#10;- Relatively affordable&#10;- Easy recruitment and recording&#10;- AI support for synthesis analysis of unmoderated tests. This has helped me very quickly and easily pull insights\!
> 
> **Inconvénients**: - Strict recording cap on unmoderated, cuts off unexpectedly&#10;- Minimum of $600 per session. This has stopped me from using it recently.
> 
> Overall, the main use case is for unmoderated, live site testing. No other platform we use has this, so that's our only use case. If another one of our tools adds this, I'd honestly move away from Userfeel as I feel the quality of the participant pool is better on other competitor sites.

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### "Userfeel is amazing" — 5.0/5

> **Alexandre** | *21 septembre 2021* | Marketing et publicité | Taux de recommandation : 10.0/10
> 
> **Avantages**: Userfeel is very helpful because it helps companies get great feedback from everyday people and helps the company with their product/software development as well.
> 
> **Inconvénients**: There is nothing that I did not like about Userfeel

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### "Easy user testing tool. No subscription or monthly fee needed." — 5.0/5

> **Efthalia** | *27 juin 2022* | Ressources humaines | Taux de recommandation : 10.0/10
> 
> **Avantages**: It's easy to use. You can test any site in any language and using screener questions you can have better targeting.
> 
> **Inconvénients**: There are testers that lie about their language, but Userfeel offers satisfaction guarantee, as a result the test will be replaced for free.
> 
> I love Userfeel. It's easy and affordable alternative for usertesting.com which charge insane prices.

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## Liens

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