--- description: DataOceans : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: DataOceans - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels CCM (Customer Communications Management)](/directory/31002/customer-communications-management/software) > [DataOceans](/software/179545/oceanus) # DataOceans Canonical: https://fr.capterra.ca/software/179545/oceanus Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/179545/oceanus?page=2) > Une plateforme de communication client de bout en bout qui fournit des points de contact personnalisés pour générer des revenus et réduire les pertes. > > Conclusion : 16 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise DataOceans? Des banques, coopératives de crédit, assureurs de soins de santé et autres organismes qui souhaitent exploiter les données de leurs clients afin de créer des communications ciblées et personnalisées qui améliorent leurs revenus et leur croissance à long terme. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 16 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.9/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: DataOceans ## Contexte commercial - **Public cible**: 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais, espagnol - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Communication multicanal - Gestion de contenu - Gestion des flux de travail - Gestion des modèles - Historique des clients - Personnalisation - Rapports et statistiques - Suivi des interactions - Third-Party Integrations ## Ressources d'aide - Service client/courriel - Base de connaissances - Support téléphonique ## Category - [Logiciels CCM (Customer Communications Management)](https://fr.capterra.ca/directory/31002/customer-communications-management/software) ## Logiciels similaires 1. 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We are able to trace every piece of information back to its source which greatly improves our ability to perform production support activities and internal audits. > > **Inconvénients**: While the access to information is a huge plus, the ability to easily navigate and interpret the data needs some work. Some of the information is technical to the point where only IT can properly interpret it. I feel as though a more business user friendly UI for certain areas of the system would be a benefit while still keeping the more in-depth technical views available to IT / Support personnel > > Overall I have had a very positive experience with DataOceans. Our Business users had very specific needs, and the DataOceans team has been able to address those needs with relative ease. Their support staff is top notch and have learned to navigate our business processes to the point where they can easily adapt to new requests and ask the right questions to ensure we get our desired end result. ----- ### "Great Partner" — 5.0/5 > **Karen** | *24 septembre 2024* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10 > > **Avantages**: Data Oceans is a great Partner that we have been working with for many years. They are knowledgeable, helpful, and provide exactly what we need for our letter/fax creation and mail delivery process for our patients and providers. Anytime we've ever had an issue, the Data Oceans team is quick to jump on the phone and ensure it's worked through to resolution. Even to the point where their ELT will roll up their sleeves and get involved. No egos in the room. > > **Inconvénients**: No real cons I can think of, aside from Data Oceans provides good career pathing within their organization, which means new day to day contacts every so often. Not much of a con, but you know how you get used to people and they know your business. Can't fault them for that. > > Overall, our company has always had a great working relationship with Data Oceans, and I would highly recommend them. ----- ### "2021 April review" — 4.0/5 > **Brandi** | *16 avril 2021* | Assurance | Taux de recommandation : 7.0/10 > > **Avantages**: ease of integration with existing platform, opportunity to have a customer facing and internal facing software with different requirements. > > **Inconvénients**: reporting capability not robust, customization required > > good working experience. Patient with requirement gathering. Offered suggestions ----- ### "Operations Consultant" — 5.0/5 > **Remy** | *1 novembre 2024* | Automobile | Taux de recommandation : 9.0/10 > > **Avantages**: I am very happy with the team at DataOceans. DataOceans understands our customer needs. The DataOceans team is prompt and responsive and is a great partner. They have a full suite of solutions and are proactive on understanding our customer needs. > > **Inconvénients**: Currently nothing at this time. I look forward to continuing to work with DataOceans. > > Overall, I have had a great experience with the DataOceans team. ----- ### "Director of Patient Pay" — 5.0/5 > **David** | *24 septembre 2024* | Appareils médicaux | Taux de recommandation : 10.0/10 > > **Avantages**: I like the ability to have open communication, no matter what it is regards to, issues, ideas, changes and successes. > > **Inconvénients**: Sometimes small changes or issues appear without knowing why it happened until an investigation. > > Working with DataOceans is like working within your own company and not a business partner. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/179545/oceanus?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/179545/oceanus) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées