--- description: Usked : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Usked - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Outils de planification](/directory/30087/scheduling/software) > [Usked](/software/179677/usked) # Usked Canonical: https://fr.capterra.ca/software/179677/usked Page : 1/4\ Suivant: [Page suivante](https://fr.capterra.ca/software/179677/usked?page=2) > uSked est une plateforme de planification pour les agences de traduction et d'interprétation, les établissements d'enseignement supérieur et les entreprises basées sur les services. > > Conclusion : 67 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Usked? uSked s'adresse à tout établissement ou organisation qui coordonne des services : hôpitaux, prestataires de services linguistiques, agences d'interprétation, établissements d'enseignement supérieur, hébergements pour personnes invalides. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 67 Avis | | Simplicité | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Usked - **Pays**: VIENNA, É.-U. - **Fondé**: 2012 ## Contexte commercial - **À partir de**: 333,00 $ US - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 210 de plus ## Fonctionnalités - Accès mobile - Alertes/Notifications - Gestion de la disponibilité - Gestion des calendriers - Outils de collaboration - Planification - Planification en temps réel - Rappels - Rapports et statistiques - Third-Party Integrations ## Intégrations (5 au total) - Google Calendar - QuickBooks Online Advanced - Slack - Twilio - Zoom Workplace ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique ## Category - [Outils de planification](https://fr.capterra.ca/directory/30087/scheduling/software) ## Catégories connexes - [Outils de planification](https://fr.capterra.ca/directory/30087/scheduling/software) - [Outils de calendrier](https://fr.capterra.ca/directory/32297/calendar/software) ## Logiciels similaires 1. [Connecteam](https://fr.capterra.ca/software/153140/connecteam) — 4.6/5 (5058 reviews) 2. [Jobber](https://fr.capterra.ca/software/127994/jobber) — 4.6/5 (1420 reviews) 3. [Google Calendar](https://fr.capterra.ca/software/213340/google-calendar) — 4.8/5 (4021 reviews) 4. [Google Workspace](https://fr.capterra.ca/software/168389/google-workspace) — 4.7/5 (17483 reviews) 5. [Calendly](https://fr.capterra.ca/software/148036/calendly) — 4.7/5 (4084 reviews) ## Avis ### "Excellent comprehensive scheduling software for interpreting agencies\!" — 5.0/5 > **Tamar** | *14 novembre 2018* | Traduction et localisation | Taux de recommandation : 10.0/10 > > **Avantages**: We love many features of this software including: - The simplicity of scheduling, invoicing, and paying for services all through one integrated software. - A mobile app in addition to a web portal that allows requesters, interpreters, and clients to all see their appointments, the providers assigned, make changes, and provide feedback quickly and easily. - Creating recurring assignments and updating recurring assignments is easily done with a few clicks. - Standard reports are available along with easy to customize reports to fit your company's needs. - The development team is open to input and quickly incorporates innovative suggestions. > > **Inconvénients**: Our previous software could offer assignments via text message and email simultaneously. Although this feature is not available, it soon will be available and we are excited that this improvement is being added. > > We LOVE uSked and we know you will too. The uSked team is extremely supportive and responsive to our needs. They understand the scheduling and business needs of interpreting agencies and the design of the software reflects this. uSked makes our jobs easier to do and has improved overall efficiency so we have time to focus on other aspects of our business. ----- ### "Well designed and thought out to allow seamless communication between scheduling & staff." — 5.0/5 > **Utilisateur vérifié** | *6 novembre 2018* | Services d'information | Taux de recommandation : 8.0/10 > > **Avantages**: Usked allows you to keep track of several functions in one convenient place. Availability for scheduling, assignment of work, invoicing and billing history\! I also like that you can hover over links and summaries of job information pops up without having to change screens. > > **Inconvénients**: I wish there was a dialogue space to communicate with the scheduling department. I also wish there was a way to set auto reminders for different functions. As the person being scheduled I wish I could set a periodic note to automatically be sent to scheduling to see if there is new work available in my area. I also wish there was a notes area where I could input notes such as "enjoyed working with this client" or "did not enjoy working with this client." > > This software is well designed and thought out to allow seamless communication between scheduling and the staff or contractors. From request to placement \& job details to billing the system allows for all functions to be housed in one space\! ----- ### "Untrustworthy and Incompetent Business Practices" — 1.0/5 > **Mateus** | *16 septembre 2024* | Traduction et localisation | Taux de recommandation : 0.0/10 > > **Avantages**: They were friendly during the initial sales call. > > **Inconvénients**: My experience with Ūsked has been nothing short of a nightmare, riddled with unprofessionalism, dishonesty, and incompetence at every step. After deciding to cancel our subscription due to the platform’s cumbersome and poorly designed user interface, we received confirmation that our account had been canceled. However, instead of ending the relationship there, Ūsked continued to charge us on a month-to-month basis, completely disregarding our cancellation request. Despite multiple follow-ups and assurances from their team that our subscription was canceled, they continued billing us without any valid explanation. This reeks of sketchy business practices and seems like a deliberate attempt to trap customers in a never-ending billing cycle. To make matters worse, their communication was inconsistent and confusing. After being told that certain “contractual fees” would be waived, we were then sent ambiguous emails referring to “50% of your contract” without any clear explanation or breakdown of the charges. Considering that we were on a month-to-month plan and hardly used their platform beyond a partial setup, this vague language seemed like an attempt to extract more money under the guise of contractual terms that were never clearly defined. This lack of transparency and honesty around their billing practices is deeply concerning and raises serious questions about their business ethics. Ūsked's onboarding process was a disaster from the start – slow, clunky, and filled with unnecessary hurdles that made getting started a frustrating experience. The platform itself is incredibly cumbersome and outdated, with a user interface that feels like a throwback to the early 2000s. Navigating their system was anything but intuitive, and the lack of proper guidance or customer support only compounded the problem. Speaking of customer support, it was atrocious. Reaching out to them for help felt like shouting into the void – responses were delayed, vague, and unhelpful. Even after explaining our issues repeatedly, their team seemed more interested in deflecting blame than providing any real solutions. Their inability to handle basic customer service inquiries or address straightforward concerns is simply unacceptable for any business, let alone one that claims to be a professional service provider. > > Overall, my experience with Ūsked was a series of disappointments and frustrations. Their dishonest billing practices, lack of transparency, inefficient onboarding, poorly designed platform, and terrible customer service make them an unreliable and untrustworthy company to do business with. Save yourself the headache and look elsewhere – there are plenty of other platforms that offer better service, greater transparency, and more respect for their customers' time and money. ----- ### "USked helps interpreters" — 4.0/5 > **Anna** | *20 décembre 2018* | Traduction et localisation | Taux de recommandation : 10.0/10 > > **Avantages**: It’s hard to describe what good about uSked, because the good parts about it are so user friendly. I rarely think about it, because uSked helps me not have to think about it. Invoicing, payment, adding expenses, accepting assignments, bidding on assignments — all of this has been incredibly easy. As an interpreter, it significantly reduces the amount of administrative work I have to do. This lets me focus on the fun parts of interpreting - preparing for the content of the assignment. I would definitely prioritize working with agencies with uSked over other agencies. > > **Inconvénients**: Most of my issues have been with being able to access service requests/assignment descriptions. On the mobile app, when you click to see more about the assignment, you often don’t get the full information. It cuts off in the middle, and if there is a link in the description, you can’t open it. (If there is an attachment to the request, it will open, but a link within the description does not open). Again, this problem is only on the mobile app. ----- ### "uSked Review" — 5.0/5 > **Utilisateur vérifié** | *10 novembre 2018* | Services aux consommateurs | Taux de recommandation : 10.0/10 > > **Avantages**: I love that this app is like a "one stop shop." The way that you can request jobs and submit invoices in a very beautifully designed app is convenient. I also love that the calendar for all of my confirmed jobs listed in uSked can easily be copy and applied into my google calendar. I LOVE uSked and it truly makes my job a million times easier. > > **Inconvénients**: I really love uSked, the only function I would maybe consider adding is the option to remove myself from a job if it has NOT been confirmed yet. I think that having the assignments I click as "interested" show up in the calendar as 'pending' could be a way so that if I become unavailable while I am waiting to hear from the schedulers I could remove my interest from the assignment without having to email them. > > I think uSked is hands down one of the best apps and most convenient platforms that interpreting agencies could be using. I already love working with Access and uSked is another huge part of that because everything becomes so easy and convenient within the app :) ----- Page : 1/4\ Suivant: [Page suivante](https://fr.capterra.ca/software/179677/usked?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/179677/usked) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées