--- description: BrandWide : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: BrandWide - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de management de franchise](/directory/10059/franchise-management/software) > [BrandWide](/software/179750/brand-wide) # BrandWide Canonical: https://fr.capterra.ca/software/179750/brand-wide Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/179750/brand-wide?page=2) > BrandWide offre une plateforme de gestion, de développement et de marketing de franchise. > > Conclusion : 26 utilisateurs lui ont donné la note de **5.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise BrandWide? Les entreprises franchisées de toutes tailles. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **5.0/5** | 26 Avis | | Simplicité | 4.9/5 | D'après l'ensemble des avis | | Support client | 5.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 5.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.9/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 100% | (10/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Soffront - **Pays**: Las Vegas, É.-U. - **Fondé**: 1992 ## Contexte commercial - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais, espagnol, français - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Arabie saoudite, Argentine, Arménie, Australie, Autriche, Azerbaïdjan, Bahreïn, Bangladesh, Belgique, Bhoutan, Bolivie, Bosnie-Herzégovine, Botswana et 174 de plus ## Fonctionnalités - API - Accès mobile - Actions découlant d'un événement - Alertes/Notifications - Contrôles/Permissions d'accès - Facturation - Gestion des activités commerciales - Gestion des audits - Gestion des calendriers - Gestion des contacts - Gestion des courriels - Gestion des documents - Gestion des employés - Gestion des flux de travail - Gestion des leads - Gestion des stocks - Gestion des tâches - Gestion du pipeline de ventes - Gestion financière - Importation et exportation de données - Intranet de franchise - Logiciels CRM (gestion de la relation client) - Notes et commentaires - Outils de collaboration - Planification des rendez-vous - Planification des tâches - Rapports et analyses - Rapports et statistiques - Rapports personnalisables - Recherche/Filtre - Suivi des interactions - Tableau de bord d'activités - Third-Party Integrations ## Intégrations (8 au total) - Docusign - Eventbrite - Google Workspace - Microsoft 365 - QuickBooks Online - QuickBooks Online Advanced - Stripe - Xero ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels de management de franchise](https://fr.capterra.ca/directory/10059/franchise-management/software) ## Catégories connexes - [Logiciels de management de franchise](https://fr.capterra.ca/directory/10059/franchise-management/software) - [Plateformes collaboratives](https://fr.capterra.ca/directory/15/collaboration/software) - [Logiciels CRM](https://fr.capterra.ca/directory/2/customer-relationship-management/software) - [Logiciels de partage de fichiers](https://fr.capterra.ca/directory/30909/file-sharing/software) - [Outils de marketing par courriel](https://fr.capterra.ca/directory/30013/email-marketing/software) ## Logiciels similaires 1. [FranConnect](https://fr.capterra.ca/software/79205/franconnect-franchise-software) — 4.3/5 (205 reviews) 2. [monday.com](https://fr.capterra.ca/software/147657/monday-com) — 4.6/5 (5726 reviews) 3. [Zoho CRM](https://fr.capterra.ca/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 4. [EngageBay CRM](https://fr.capterra.ca/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) 5. [Bitrix24](https://fr.capterra.ca/software/113540/bitrix24) — 4.2/5 (984 reviews) ## Avis ### "BrandWide: The Best Franchise CRM" — 5.0/5 > **Ethan** | *17 mars 2026* | Vente au détail | Taux de recommandation : 10.0/10 > > **Avantages**: They're super strong communication, customer tailored support and will always be there when you need them\! > > **Inconvénients**: Nothing at all honestly. They were there at all times when I needed them. Compliance functionality was pretty cool as well. > > 10/10, phenomenal team, strong product, lots of different types of workflows and allowed us to award our first 11 franchisees in 6 months\! ----- ### "Affordable & Great Support" — 5.0/5 > **Caleb** | *17 juillet 2025* | Produits alimentaires | Taux de recommandation : 10.0/10 > > **Avantages**: Scalable solution that is customizable to our business needs with round the clock support. It was also very easy for our franchisees to learn to use for their sales reporting. It is helpful for automating franchisee communication and task management. As we grow we will be able to use it to improve our franchisee's experience and streamline growth. > > **Inconvénients**: I don't have any Cons to list at this time. Even though support is in a different time zone than us, this has not been an issue. > > Our Sales Rep was very helpful in finding the right package and getting us the best deal. We were assigned a customer service rep that is extremely helpful in building out and customizing our options to fit our needs... and is also very patient with the thousands of random questions we end up asking on a regular basis. ----- ### "Recommended CRM platform\!" — 5.0/5 > **Kim** | *8 août 2025* | Produits alimentaires | Taux de recommandation : 9.0/10 > > **Avantages**: The customer service at Brand Wide is great. I work with \[sensitive content hidden\] and he is professional, quick to answer and always tries to make the process easier for me. The CRM is easy to use and understand unlike some CRMs I have used in the past. > > **Inconvénients**: I wish the reporting was more customizable. However, anytime I need a report built or customized a specific way, \[sensitive content hidden\] looks into it. So far, he has been able to build reports I have requested. > > Overall, I have had a positive experience. I believe the value of what you pay for the CRM is worth it. Customer service is great, the features provided are comparable if not better then other CRMs and it is easy to use and figure out things on your own. ----- ### "Great job\!" — 5.0/5 > **Seth** | *19 mars 2026* | Sports | Taux de recommandation : 10.0/10 > > **Avantages**: The software is very well organized so learning it has been pretty straightforward. It also is very comprehensive so I feel that as we grow as a franchise system will start to use all the different features which is great not to have an additional software we have to use also the support staff on boarding process has been amazing and super helpful. > > **Inconvénients**: There’s nothing that stands out as being bad per se although I have not yet used the royalty features yet or the on boarding task features just yet but so far the lead generation and workflow flows for that are great > > My overall experience with brand wide has been excellent. I’ve really appreciated all of the hard work that my support staff especially a Vic has put in to helping me learn the system. Answer any questions I have an integrate lead capture forms with various marketing agencies and web developers I feel like I have a solid support system and structure for building out the new franchise system. ----- ### "Owner of Daycation for Seniors" — 5.0/5 > **James** | *2 juin 2025* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10 > > **Avantages**: Their customer support team is exceptional, always responsive and ready to help with onboarding, customization, and training. We also appreciated how flexible and scalable the solution is. > > **Inconvénients**: There have not been any cons to BrandWide. The team has been great to work with. We asked for training videos, and they are working on creating them for us. > > Working with BrandWide has been a fantastic experience from start to finish. What we liked most was the platform's comprehensive franchise management system — it seamlessly brings together CRM, marketing automation, operations, and performance analytics in one easy-to-use interface. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/179750/brand-wide?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/179750/brand-wide) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées