---
description: BrandWide : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: BrandWide - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de management de franchise](/directory/10059/franchise-management/software) > [BrandWide](/software/179750/brand-wide)

# BrandWide

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> BrandWide offre une plateforme de gestion, de développement et de marketing de franchise.
> 
> Conclusion : 26 utilisateurs lui ont donné la note de **5.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise BrandWide?

Les entreprises franchisées de toutes tailles.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **5.0/5** | 26 Avis |
| Simplicité | 4.9/5 | D'après l'ensemble des avis |
| Support client | 5.0/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 5.0/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.9/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 100% | (10/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Soffront
- **Pays**: Las Vegas, É.-U.
- **Entreprise fondée en**: 1992

## Contexte commercial

- **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais, espagnol, français
- **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Arabie saoudite, Argentine, Arménie, Australie, Autriche, Azerbaïdjan, Bahreïn, Bangladesh, Belgique, Bhoutan, Bolivie, Bosnie-Herzégovine, Botswana et 174 de plus

##  Fonctionnalités

- @mentions
- Accès mobile
- Actions découlant d'un événement
- Analyse des campagnes
- Apprentissage asynchrone
- CAN-SPAM Compliance
- Champs personnalisables
- Clavardage et messagerie
- Compte rendu et suivi de projet
- Conformité SCORM
- Contrôles/Permissions d'accès
- Cryptage
- Facturation
- Fonction de glisser-déposer
- Gestion de la conformité
- Gestion de versions
- Gestion des abonnés
- Gestion des audits
- Gestion des calendriers
- Gestion des contacts
- Gestion des cours
- Gestion des incidents
- Gestion des inspections
- Gestion des leads
- Gestion des tâches
- Gestion du pipeline de ventes
- Intranet de franchise
- Logiciels CRM (gestion de la relation client)
- Logiciels d'actions préventives et correctives
- Messagerie
- Mobile Optimization
- Notes et commentaires
- Outils de collaboration
- Pages de renvoi et formulaires web
- Parcours et suivi d'apprentissage
- Planification d'audit
- Planification des campagnes
- Planification et programmation de projets
- Portail des apprenants
- Segmentation de la clientèle
- Stockage de documents
- Suivi de la conformité
- Suivi de la progression
- Suivi des courriels
- Suivi des cours
- Suivi des interactions
- Synchronisation en temps réel
- Tableau de bord d'activités
- Tests et évaluations
- Évaluation des risques

... et 39 fonctionnalités supplémentaires

## Intégrations (23 au total)

- Amazon S3
- Docusign
- Eventbrite
- GPT-4
- Gmail
- Google Calendar
- Google Docs
- Google Drive
- Google Maps
- Google Meet
- Google Translate
- Google Workspace
- Microsoft 365
- Microsoft Excel
- Microsoft Outlook

... et 8 intégrations supplémentaires

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat/Clavardage

## Category

- [Logiciels de management de franchise](https://fr.capterra.ca/directory/10059/franchise-management/software)

## Catégories connexes

- [Logiciels de gestion de projets](https://fr.capterra.ca/directory/30002/project-management/software)
- [Systèmes de gestion de l'apprentissage](https://fr.capterra.ca/directory/30020/learning-management-system/software)
- [Logiciels d'audit](https://fr.capterra.ca/directory/30664/audit/software)
- [Logiciels de conformité](https://fr.capterra.ca/directory/30110/compliance/software)
- [Outils de formation](https://fr.capterra.ca/directory/10008/training/software)

##  Logiciels similaires

1. [FranConnect](https://fr.capterra.ca/software/79205/franconnect-franchise-software) — 4.3/5 (208 reviews)
2. [monday.com](https://fr.capterra.ca/software/147657/monday-com) — 4.6/5 (6035 reviews)
3. [Thryv](https://fr.capterra.ca/software/156926/thryv) — 4.2/5 (515 reviews)
4. [EngageBay CRM](https://fr.capterra.ca/software/178819/engagebay-marketing) — 4.7/5 (907 reviews)
5. [Bitrix24](https://fr.capterra.ca/software/113540/bitrix24) — 4.2/5 (990 reviews)

## Avis

### "BrandWide: The Best Franchise CRM" — 5.0/5

> **Ethan** | *17 mars 2026* | Vente au détail | Taux de recommandation : 10.0/10
> 
> **Avantages**: They're super strong communication, customer tailored support and will always be there when you need them\!
> 
> **Inconvénients**: Nothing at all honestly. They were there at all times when I needed them. Compliance functionality was pretty cool as well.
> 
> 10/10, phenomenal team, strong product, lots of different types of workflows and allowed us to award our first 11 franchisees in 6 months\!

-----

### "Recommended CRM platform\!" — 5.0/5

> **Kim** | *8 août 2025* | Produits alimentaires | Taux de recommandation : 9.0/10
> 
> **Avantages**: The customer service at Brand Wide is great. I work with \[sensitive content hidden\] and he is professional, quick to answer and always tries to make the process easier for me. The CRM is easy to use and understand unlike some CRMs I have used in the past.
> 
> **Inconvénients**: I wish the reporting was more customizable. However, anytime I need a report built or customized a specific way, \[sensitive content hidden\] looks into it. So far, he has been able to build reports I have requested.
> 
> Overall, I have had a positive experience. I believe the value of what you pay for the CRM is worth it. Customer service is great, the features provided are comparable if not better then other CRMs and it is easy to use and figure out things on your own.

-----

### "Owner-Member" — 5.0/5

> **Carlos** | *31 mars 2026* | Événementiel | Taux de recommandation : 9.0/10
> 
> **Avantages**: The level of support; namely from Avik Paul; he is exceptional, responsive, reliable, and unmatched.
> 
> **Inconvénients**: Mobile app/UI need refinement, but the value is unbeatable and the platform continues to improve....
> 
> BrandWide delivers great value, adapts with us, and provides exceptional support to our franchisees.

-----

### "Great job\!" — 5.0/5

> **Seth** | *19 mars 2026* | Sports | Taux de recommandation : 10.0/10
> 
> **Avantages**: The software is very well organized so learning it has been pretty straightforward. It also is very comprehensive so I feel that as we grow as a franchise system will start to use all the different features which is great not to have an additional software we have to use also the support staff on boarding process has been amazing and super helpful.
> 
> **Inconvénients**: There’s nothing that stands out as being bad per se although I have not yet used the royalty features yet or the on boarding task features just yet but so far the lead generation and workflow flows for that are great
> 
> My overall experience with brand wide has been excellent. I’ve really appreciated all of the hard work that my support staff especially a Vic has put in to helping me learn the system. Answer any questions I have an integrate lead capture forms with various marketing agencies and web developers I feel like I have a solid support system and structure for building out the new franchise system.

-----

### "Affordable & Great Support" — 5.0/5

> **Caleb** | *17 juillet 2025* | Produits alimentaires | Taux de recommandation : 10.0/10
> 
> **Avantages**: Scalable solution that is customizable to our business needs with round the clock support. It was also very easy for our franchisees to learn to use for their sales reporting. It is helpful for automating franchisee communication and task management. As we grow we will be able to use it to improve our franchisee's experience and streamline growth.
> 
> **Inconvénients**: I don't have any Cons to list at this time. Even though support is in a different time zone than us, this has not been an issue.
> 
> Our Sales Rep was very helpful in finding the right package and getting us the best deal. We were assigned a customer service rep that is extremely helpful in building out and customizing our options to fit our needs... and is also very patient with the thousands of random questions we end up asking on a regular basis.

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## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/179750/brand-wide)

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