---
description: Salesforce Commerce Cloud : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Salesforce Commerce Cloud - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de plateforme d'e-commerce B2B](/directory/31821/b2b-ecommerce-platform/software) > [Salesforce Commerce Cloud](/software/180822/salesforce-commerce-cloud)

# Salesforce Commerce Cloud

Canonical: https://fr.capterra.ca/software/180822/salesforce-commerce-cloud

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Suivant: [Page suivante](https://fr.capterra.ca/software/180822/salesforce-commerce-cloud?page=2)

> Convertissez davantage de clients et développez votre marque plus rapidement avec Commerce Cloud, la plateforme d'e-commerce leader au monde.
> 
> Conclusion : 103 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise Salesforce Commerce Cloud?

Cette solution aide les clients de toutes tailles à se développer.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.5/5** | 103 Avis |
| Simplicité | 4.4/5 | D'après l'ensemble des avis |
| Support client | 4.5/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.7/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Salesforce
- **Pays**: San Francisco, É.-U.
- **Entreprise fondée en**: 2003

## Contexte commercial

- **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web
- **Langues**: allemand, anglais, chinois, chinois traditionnel, coréen, espagnol, français, italien, japonais, portugais
- **Pays disponibles**: Afrique du Sud, Allemagne, Arabie saoudite, Autriche, Belgique, Canada, Danemark, Espagne, Finlande, France, Irlande, Israël, Italie, Norvège, Pays-Bas, Portugal, Royaume-Uni, Suisse, Suède, Émirats arabes unis et 1 de plus

##  Fonctionnalités

- API
- Accès mobile
- Alertes/Notifications
- Catalog Management
- Emplacements multiples
- Gestion SEO
- Gestion client
- Gestion d'entrepôt
- Gestion de l'e-commerce
- Gestion de site web
- Gestion des avis
- Gestion des bons de commande
- Gestion des canaux
- Gestion des commandes
- Gestion des expéditions
- Gestion des fournisseurs
- Gestion des livraisons
- Gestion des promotions
- Gestion des renouvellements de commande
- Gestion des retours
- Gestion des stocks
- Gestion des stocks
- Intégration de place de marché électronique
- Logiciels CRM (gestion de la relation client)
- Marketing multicanal
- Marketing par courriel
- Optimisation des stocks
- Panier d'achat
- Prévision
- Rapports et analyses
- Real-Time Data
- Renouvel. commandes
- Suivi de l'inventaire
- Suivi des commandes
- Suivi des coûts
- Sécurité des données
- Third-Party Integrations
- Traitement des commandes

## Intégrations (96 au total)

- AddressTools
- Adyen
- Akeneo Product Cloud
- Annex Cloud Loyalty Experience Platform
- Antavo
- AppOmni
- Artifi
- Aspire
- Astonous Ship
- Avalara
- BILDIT
- Bazaarvoice
- Blackthorn Payments
- Blue Canvas
- BlueSnap by Payroc

... et 81 intégrations supplémentaires

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)

## Category

- [Logiciels de plateforme d'e-commerce B2B](https://fr.capterra.ca/directory/31821/b2b-ecommerce-platform/software)

## Catégories connexes

- [Logiciels de plateforme d'e-commerce B2B](https://fr.capterra.ca/directory/31821/b2b-ecommerce-platform/software)
- [Logiciels de commerce en ligne](https://fr.capterra.ca/directory/3/ecommerce/software)
- [Logiciels de gestion des commandes](https://fr.capterra.ca/directory/30225/order-management/software)
- [Logiciels e-commerce multicanal](https://fr.capterra.ca/directory/31281/multi-channel-ecommerce/software)
- [Logiciels de gestion de stocks](https://fr.capterra.ca/directory/30006/inventory-management/software)

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3. [Wix](https://fr.capterra.ca/software/169007/wix) — 4.4/5 (10792 reviews)
4. [NetSuite](https://fr.capterra.ca/software/135757/netsuite) — 4.2/5 (2077 reviews)
5. [Cin7 Core](https://fr.capterra.ca/software/133038/cin7-core) — 4.3/5 (739 reviews)

## Avis

### "Powerful ecommerce platform, but not the simplest to manage" — 4.0/5

> **Parsa** | *3 juillet 2026* | Services et technologies de l'information | Taux de recommandation : 8.0/10
> 
> **Avantages**: What I liked most is that it is strong for enterprise ecommerce once it is set up properly. Order management, customization, and the connection to the broader Salesforce ecosystem are all solid, especially for teams managing more complex storefront needs.
> 
> **Inconvénients**: What I liked least is that it can get heavy pretty quickly. Setup and customization can take real effort, and the platform does not always feel simple or lightweight to manage day to day.

-----

### "Good so far\!" — 5.0/5

> **Dj** | *20 janvier 2025* | Logiciels | Taux de recommandation : 10.0/10
> 
> **Avantages**: The integrations with Gmail are useful for users of this software.
> 
> **Inconvénients**: The tasks need to be more flexible and mark as complete easier when clicked into.
> 
> Relatively new to it but familiar with competitor HubSpot who has similar capabilities

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### "Salesforce commerce cloud revied" — 5.0/5

> **Mohammed Hareez** | *10 janvier 2025* | Services financiers | Taux de recommandation : 10.0/10
> 
> **Avantages**: Salesforce commerce cloud offers core capabilities: B2B Commerce, B2B2C Commerce, and B2C Commerce.
> 
> **Inconvénients**: the one thing it lags is its not as fast as other platforms
> 
> Overall i will recommend it to everyone.

-----

### "Vipul Sharma Review- SalesForce Cloud" — 4.0/5

> **Vipul** | *2 janvier 2025* | Gestion de l'enseignement | Taux de recommandation : 9.0/10
> 
> **Avantages**: Salesfore commerce cloud is an easy to use and interactive space that lets use easily manage clients and navigate through each of them with comfort.
> 
> **Inconvénients**: The salesforce commerce cloud looks a bit outdated, it looks like it has not been updated in a long time, so making that different will be a game-changer\!
> 
> My overall experience with Salesforce cloud has been positive. I have easily been able to navigate through it and get through tasks easily.

-----

### "Salesforce - User friendly" — 5.0/5

> **Utilisateur vérifié** | *15 décembre 2025* | Services sans fil | Taux de recommandation : 10.0/10
> 
> **Avantages**: Salesforce is very user friendly, very simple to keep your files and data and reporting organized, can simply tag co workers in tasks they need to complete , the customer support was easily to be tagged on any task if you had a question on the process. It keeps all your orders in line with your date you placed on the file. Training or new developments was clear through online training or webinars via email.
> 
> **Inconvénients**: The mobile user is not the same as the desktop version, you have to pay for features you don't need. The upgrades to the system from classic to lighting, was a slow switchover as the interface was quite different, the it is costly, but for large corporations it is well worth the expense,.

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## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/180822/salesforce-commerce-cloud)

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