---
description: ManageEngine Remote Access Plus : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
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title: ManageEngine Remote Access Plus - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de prise en main à distance](/directory/30928/remote-support/software) > [ManageEngine Remote Access Plus](/software/181353/manageengine-remote-access-plus)

# ManageEngine Remote Access Plus

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> Remote Access Plus est une solution d'assistance à distance sécurisée &#10;qui vous permet de gérer des ordinateurs à distance partout dans le monde.
> 
> Conclusion : 61 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise ManageEngine Remote Access Plus?

États-Unis, EMEA, APAC, Australie

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.6/5** | 61 Avis |
| Simplicité | 4.7/5 | D'après l'ensemble des avis |
| Support client | 4.5/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.7/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: ManageEngine
- **Pays**: The Octagon, É.-U.
- **Entreprise fondée en**: 1996

## Contexte commercial

- **À partir de**: 75,00 $ US
- **Type de licence**:  (Version gratuite disponible) (Version d’essai gratuite)
- **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site)
- **Langues**: allemand, anglais, chinois traditionnel, danois, espagnol, finnois, français, irlandais, italien, japonais, néerlandais, turc
- **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 209 de plus

##  Fonctionnalités

- Accès et contrôle à distance
- Accès sans surveillance
- Alertes/Notifications
- Analyse de réseau
- Audit des problèmes
- Chat en temps réel
- Clavardage et messagerie
- Contrôles/Permissions d'accès
- Dépannage
- Enregistrement de l'écran
- Enregistrement de session
- Fonction de glisser-déposer
- Gestion de la conformité
- Gestion des performances
- Gestion des tâches
- Monitoring
- Monitoring réseau
- Outils de collaboration
- Outils de diagnostic
- Partage d'écran
- Partage des fichiers
- Rapports et analyses
- Rapports et statistiques
- Rapports informatiques
- Surveillance et gestion à distance
- Tableau de bord
- Tableau de bord d'activités
- Transfert de fichiers

## Intégrations (1 au total)

- ManageEngine ServiceDesk Plus

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Chat/Clavardage

## Category

- [Logiciels de prise en main à distance](https://fr.capterra.ca/directory/30928/remote-support/software)

## Catégories connexes

- [Plateformes collaboratives](https://fr.capterra.ca/directory/15/collaboration/software)
- [Logiciels de dépannage réseau](https://fr.capterra.ca/directory/31128/network-troubleshooting/software)
- [Logiciels de partage de fichiers](https://fr.capterra.ca/directory/30909/file-sharing/software)
- [Logiciels de gestion informatique](https://fr.capterra.ca/directory/10001/it-management/software)
- [Logiciels de prise en main à distance](https://fr.capterra.ca/directory/30928/remote-support/software)

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## Avis

### "Well priced and very functional Remote Control solution." — 4.0/5

> **Wayne** | *15 avril 2026* | Fabrication électrique/électronique | Taux de recommandation : 8.0/10
> 
> **Avantages**: Price and functionality are excellent value for money compared to competitors, it is exceptionally easy to use and roll out. Remote access, once connection is  established is smooth and fully functional
> 
> **Inconvénients**: Occasionally, for no discernible reason, an agent will fail to respond.  Closing the browser and opening it again usually resolves this so maybe cookie handling?
> 
> Overall good experience and a damn sight cheaper than many other competitors. ManageEngine are a long established and reputable company which shows in the quality of the product.

-----

### "Remote Access Plus its a good alternative to traditional APPS" — 4.0/5

> **Gabriel** | *8 janvier 2026* | Santé, bien-être et fitness | Taux de recommandation : 7.0/10
> 
> **Avantages**: Remote Access Plus connections works well within the LAN, but it's a bit slower outside of it. Its ease of connection, is a plus. &#10;You can access the CMD and perform tests without disturbing the user, or review the underlying services.&#10;The product's price isn't high and it offers interesting functionality, and if you want to go further, Manageengine offers alternatives with more options.
> 
> **Inconvénients**: It is not very suitable for connection through the APP, and consumes too much RAM during the connection, sometimes even causing the endpoint to freeze.
> 
> In our organization, we use RAP for remote technical support to internal clients and to control remote access for external providers, who previously used TeamViewer and AnyDesk without oversight. Having RAP on an on-premises server gives us greater control over users and an additional layer of security, It also allows us to perform various functions without having to access the user's endpoint, thus avoiding interrupting their work

-----

### "RDP-Manage Engine" — 3.0/5

> **mohamed** | *27 janvier 2026* | Automobile | Taux de recommandation : 5.0/10
> 
> **Avantages**: its cost effective, asset management and Working from Anywhere: Access your office computer from home, a café, or while traveling.&#10;&#10;Accessing Specialized Software: Use high-powered or licensed software installed on a remote workstation.
> 
> **Inconvénients**: slowness,Server Administration: Manage headless servers (like in data centers) from a single location.&#10;&#10;Collaboration \&amp; Training: Share your screen with a colleague or guide them through a process.
> 
> better,Windows Remote Desktop (RDP), macOS Screen Sharing, Linux VNC/SSH,Technicians can fix problems on user machines without being physically present.

-----

### "ManageEngine Remote Access Plus Could Edition" — 5.0/5

> **Dan** | *5 décembre 2025* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10
> 
> **Avantages**: This product excels in ease of use.  It simply, 'just works'.&#10;This is a full featured remote control, unattended access, product.&#10;This product has file transfer, chat and many essential system management tools.  The pricing of this is a GREAT value for the features offered.  I have not needed to contact their technical support on this product so I have no opinion on the quality of their support at this time.
> 
> **Inconvénients**: There are very few things to report as a negative about the ManageEngine Remote Access Plus product.  I suppose, the one thing I did notice, when using the remote command prompt, the up and down arrows, to recall previous commands and the tab key to complete a partially typed command, do not work.
> 
> This is a very well rounded product that simply works as advertised.  If the remote device has power and an internet/network connection, it connects the first time, every time.  The initial setup was very easy and quick.  We were up and running within 15 minutes.

-----

### "Powerful, Reliable, and Secure Remote Access Solution" — 5.0/5

> **Rich** | *4 août 2025* | Logiciels | Taux de recommandation : 8.0/10
> 
> **Avantages**: The seamless remote access functionality is incredibly reliable and responsive. I particularly appreciate the ability to manage endpoints across multiple networks without any noticeable lag. The UI is clean, intuitive, and makes it easy to navigate even more advanced functions. It’s a huge plus that it integrates well with our existing systems and provides detailed audit logs for all sessions.
> 
> **Inconvénients**: Initial setup can be a bit confusing due to the number of configuration options. It would be great to have more in-app guidance or tooltips explaining each feature. Also, the mobile app could use some UX improvements to match the polish of the desktop version.
> 
> Overall, ManageEngine Remote Access Plus has been a lifesaver for our distributed IT team. It’s cut down our response time for support tickets and made system maintenance a breeze. The product feels stable, secure, and well-supported. Even during peak usage, the performance has remained consistent. I also like the transparency of session logs and user activity tracking—it gives us peace of mind from a compliance standpoint.

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